Carolyn Riley
Dec 2025
My husband’s caregiver, Yolanda is a treasure. She takes time to understand him so she can provide the best care possible. We have been so lucky to have her and the agency, Assisting Hands of Schaumburg.
Assisting Hands Home Care - Palatine, Des Plaines IL & Surrounding Areas
738 E Dundee Rd #1444.9(10 ratings)· Palatine average: 4.7
1 / 5Quick Facts
- Veteran services
- Approved provider assisting with VA benefits
- Continuous care option
- Live-in care and 24-hour supervision available
- Care coordination
- Geriatric care management and patient advocacy services
- Payment options
- Accepts long-term care insurance and VA benefits
What Families Think
Families describe Assisting Hands Home Care in Palatine as attentive and well-organized, with caregivers who build genuine trust even with resistant or dementia-affected clients. Reviewers highlight responsive management, smooth scheduling and billing, and caregivers who go beyond basic tasks to provide meaningful companionship.
The Good
- Caregivers described as attentive and skilled with dementia care
- Management responsive and thoughtful in caregiver matching
- Smooth handling of billing and scheduling
- Caregivers praised by name for compassion and reliability
- Families report high confidence recommending the agency
The Bad
- No published pricing information available
AI-generated from reviews and community data.
About Assisting Hands Home Care - Palatine, Des Plaines IL & Surrounding Areas
Assisting Hands Home Care provides in-home care services for seniors and adults in Palatine, Illinois and surrounding areas. The agency offers personalized care plans tailored to each client's specific needs, with caregivers who are licensed, bonded, and insured.
Services include assistance with activities of daily living such as dressing, bathing, and eating, as well as mobility support, personal care, transportation to medical appointments, and light housekeeping. The agency provides overnight care, live-in care, and 24-hour supervision for clients who need continuous assistance. Specialized services are available for Alzheimer's and dementia patients, including around-the-clock care and positive reinforcement for common behaviors.
Assisting Hands offers companionship care that engages seniors in conversation and activities, post-surgery recovery support, meal preparation tailored to special diets, and hospice care support for those with terminal illnesses. The agency also provides geriatric care management and patient advocacy services to help families make informed care decisions.
The company is an approved provider of veteran care services and can assist eligible veterans and their spouses with VA benefits. Services are available from a few hours per day to around-the-clock care, with flexible scheduling to meet individual needs. Payment options include long-term care insurance, VA benefits, and private pay arrangements.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.9overall · 10 ratings combined
4.9★ on Google (10)
Deeana Klepper
Nov 2024
Assisting hands has changed our lives infinitely for the better. The team met with us and our mom and were very thoughtful about making a good match. They are incredibly well organized and everything from start-up to the occasional sub to billing has been handled well. Our mother lives alone and with dementia but was very resistant to the idea of having someone come in the house as a "care giver." She felt it threatened her independence. In less than a month, she can't imagine life without those visits. S is incredibly respectful and skilled at getting my mom to deal with things she'd rather not deal with. She is able to help my mom keep a safer and more hygienic home without her feeling judged. And she provides regular, meaningful social interaction that has made a tremendous difference in the quality of our mom's life. We can highly recommend!
Heidi W
Dec 2020
Our family needed some support after an unexpected hospitalization. We use the organization for two weeks. Management was very supportive and most importantly responsive to our needs. We worked with a couple caregivers which included daily as well as live-in. We had a wonderful experience I would not only use them again but recommend them to others.
Petya Spassov
Oct 2020
Great staff, very knowledgeable and caring. Daniela is very kind, positive and truly cares about everyone. Amazing people to work with. I highly recommend Assisting Hand.
Magdalina Nikolov, DDS
Jan 2018
We are very happy with the superb care my mom has been receiving from this agency. I am absolutely confident in recommending their work.
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