My mother who is now 102 yrs. old has been a resident of Asahi Residential Care for close to 3 years. Our family continues to feel extremely lucky to have found a b&c home for our mom that feels like a genuine home due to the wonderful supervision & care from Kristina and Phil. All the caregivers have been true professionals and have always shown respect, compassion, and kindness towards our mom. Highly recommend the Asahi location of the Beautiful Homes for the Elderly.
We are very grateful for the care my mom receives here. She became a resident after recovering from a terrible car accident, and the transition has been handled with such compassion. The staff is attentive, caring, and always makes sure her needs are met. They consistently manage her medications on time and maintain a clean, comfortable environment. It gives our family peace of mind knowing she is in such good hands.
I am deeply grateful for the exceptional care my grandmother receives at the outstanding Redondo Beach Elderly Home, where the staff embodies the true spirit of compassion and professionalism. Their unwavering dedication to delivering outstanding care has created a warm and welcoming environment, making my grandmother feel valued and empowered. The facility serves as a model of excellence, providing a clean and supportive setting, and I wholeheartedly recommend it to anyone seeking a haven of hope and healing for their loved ones. My grandmother's heart is filled with joy, and the staff has successfully integrated her into the fabric of their vibrant community.
This review is based solely on our firsthand experience with the Cerise location of this care facility, where mom, who has Alzheimer's disease, was admitted in September 2024.
Timeline of Events and Observations:
September 2024: Mom was admitted to the Cerise facility. At the time of admission, she was ambulatory, verbally communicative, and able to feed herself independently. She was capable of walking to a nearby park, approximately one mile roundtrip, without assistance or incident. Two female caregivers were present at the time of admission.
October-November 2024: Mom began experiencing incontinence. By November, the staff had changed, and a male house manager named Jun had assumed a supervisory role. During this time, there were no issues reported with bathing or showering. We were not notified of the staff change until after it was completed.
December 2024: Jun requested an in-person meeting to recommend placing our mother on hospice care, citing difficulty with incontinence care. Following this meeting, I consulted our mother's mobile physician, who confirmed that she was not a candidate for hospice care. Based on that assessment, arrangements were made for more regular visits by the mobile doctor.
January 2025: During a visit, I observed that our mother had a visible bruise near her eye. No prior notification of this injury was provided by the facility. When questioned, staff reported that the cause was "unknown." A photo of the bruise was reviewed by our mother's physician, who estimated that the injury appeared to be 3-4 days old at the time the photo was taken. This incident was reported to the LA County but the date of the ombudsman visit was scheduled for late March.
February 2025: Staff continued to communicate their concerns about mom during her diaper changes. Additional medication was introduced to manage these concerns, reportedly at the recommendation of Jun and a caregiver named Sarita. The weekend caregiver, who had been present since September, stated that she did not have difficulty managing incontinence care and did not observe problematic behavior. Sarita noted that our mother had improved by the end of February. Jun reported that her behavior remained unchanged.
March 2025: Following medication adjustments, our mother became bedbound for nearly a week. The prescribing physician reduced the medication dosage after it was observed to cause tremors and impact her mobility. During this period, she sustained a knee bruise, for which I was notified. She had difficulty walking and exhibited full-body tremors, which appeared to be related to the prescribed medication.
Additional Observations:
The decision to place mom in a board-and-care facility was based on the expectation of a more personalized and home-like care environment, with a higher caregiver-to-resident ratio.
During unannounced visits, the house manager, Jun, was often not present and reportedly "running errands."
Mom's hair was cut without prior notice or consent. The haircut appeared uneven and unprofessional.
Mom was the second resident at the Cerise facility after the renovation. Another resident, the first resident, named Tracy, commented on negative interactions with the house manager.
The contract with the facility contains an arbitration clause, limiting legal recourse and precluding civil litigation. Each facility is operated as a separate legal entity.
While an activities calendar is provided, the observation is that activities were minimal. Aside from occasional participation in October and November, residents were typically indoors without outdoor access or structured engagement.