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Around the Clock

5251 Office Park Dr Ste 400

3.7(58 ratings)· Bakersfield average: 4

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Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1997
Established
Operating in Bakersfield since 1985
Service area
Serves families across Kern County
Specialty services
Offers physical therapy and wound care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Around the Clock is a home health agency in Bakersfield offering skilled nursing, physical therapy, and wound care to families in Kern County. Most reviewers praise the compassion and professionalism of individual nurses and therapists, though a few report scheduling breakdowns and concerns about office management.

What reviewers praise

  • Nurses described as compassionate and professional
  • Physical therapists praised for patience and encouragement
  • Wound care nurse gave family peace of mind
  • Intake team quickly got services started

What reviewers flag

  • One report of physical therapy sessions not being scheduled as promised
  • One report of rude, unprofessional office management
  • One report of staff driving unsafely around town

AI-generated from reviews and community data.

Around the Clock is a home health agency serving Bakersfield, California offering At-Home Care and Home Health. Families rate it 3.7 out of 5 across 58 reviews.

About Around the Clock

Around the Clock is a Medicare-certified home health agency serving clients in Bakersfield since 1997. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

Reviewers describe mixed experiences with the agency's care quality and responsiveness. Several families praised individual clinicians for compassionate, professional care and reliable service. Others reported difficulties with scheduling follow-up appointments and communication after initial evaluations, or frustrations with office staff responsiveness when seeking assistance.

The agency holds a CMS quality rating of 3.5 of 5 stars and a Google rating of 3.7 of 5 across 58 reviews.

Types of Care at Around the Clock

At-Home CareHome Health

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Reviews of Around the Clock

3.7overall · 58 ratings combined

3.7★ on Google (58)

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Erika Fonseca

Jul 2026

via Google ↗ · Report

Jessica, our wound care nurse, did an amazing job caring for my mom over the past four months. She was compassionate, attentive, and always treated my mom with kindness and respect. Her professionalism and dedication gave our family peace of mind, knowing my mom was receiving excellent care. We are truly grateful for everything Jessica did and highly recommend her to anyone in need of wound care. Thank you, Jessica, for the exceptional care and support you provided. Thank you to all the staff

Lauren Kayland

Apr 2026

via Google ↗ · Report

The “manager” or “boss” is rude and unprofessional and teaches her office employees to be just as childish, they hate helping when you call them and ask for help, they make it clear you are an inconvenience to their day. I wouldn’t recommend if your looking for employment. Plus they drive around Bakersfield very crazy which i’ve seen as well as people in these reviews, this shows they don’t care about safety, sadly.

Randall Spray

Feb 2026

via Google ↗ · Report

We were setup for my wives pbysical therapy after cancer surgery arranged by our primary provider. Individual came out for evaluation showed my wife 6 or 7 exercises and left saying PT would be twice a week. After a week past we inquired re:status and was informed nothing was scheduled. My wife is 73, I'm 74 with multiple chronic illnesses. We shouldn't be placed in this situation. I guess Medicare or our evaluation is responsible. AMENDMENT After all of the mixed ups were straightened out my Wife received excellent home nurse care and pbysical therapy follow up. Very professional. Thank you.

Jenn Rodriguez

Nov 2025

via Google ↗ · Report

Around the Clock did an amazing job helping my dad recover after his femur fracture. His physical therapist (Sandy) was always kind, patient, and encouraging. Thanks to their great care, he made steady progress and felt truly supported. Nurse’s are very compassionate and professional. They have a wonderful intake team who quickly got my dad on service!! Highly recommend! Best in town!!

Birgit G

Nov 2025

via Google ↗ · Report

I know from first hand experience that the team at Around the Clock Home Care are knowledgeable in their field and their kindness and compassion were evident every time I needed them. I have always been able to get in touch with a nurse and they were always reliable and punctual. I highly recommend making Around the Clock Home Care their home health care service provider.

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By submitting, you're okay with us and Around the Clock reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Around the Clock is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

343 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community83%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Around the Clock reports serving 37 ZIP codes, including Bakersfield, Delano, Arvin, Bodfish, Buttonwillow, Caliente, Earlimart, Fellows, Keene, Kernville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 557765. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Around the Clock offer?

Around the Clock offers At-Home Care and Home Health.

Where is Around the Clock located?

Around the Clock is located at 5251 Office Park Dr Ste 400 in Bakersfield, California.

What do families say about Around the Clock?

Around the Clock carries a 3.7 out of 5 rating from 58 Google reviews. Around the Clock is a home health agency in Bakersfield offering skilled nursing, physical therapy, and wound care to families in Kern County. Most reviewers praise the compassion and professionalism of individual nurses and therapists, though a few report scheduling breakdowns and concerns about office management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Around the Clock?

Yes. Around the Clock is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Around the Clock?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Around the Clock?

Submit the Request Information form on this page, or contact Around the Clock directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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