Rachael
Sep 2025
-5 stars<br><br>I am writing to express serious concerns about the current state of operations at this facility. It has become clear that a thorough review—and potentially a complete overhaul—of staff is necessary.<br><br>Residents have been observed wandering off the property, sometimes getting lost or going missing entirely. When addressed & brought back to the facility, the staff has absolutely NO IDEA that someone went missing.<br>This is an unacceptable risk that puts vulnerable individuals in danger and reflects a breakdown in both accountability and care.<br><br>This ongoing lack of supervision and engagement has directly impacted the safety and well-being of the residents.<br><br>Immediate corrective action is needed to ensure residents are safe and that staff are meeting their responsibilities in a professional and attentive manner.
