MyLivingChoice

Arizuma Horizons Assisted Living Homes

23221 N 121st Dr

3.7(3 ratings)· Sun City average: 4.4

Arizuma Horizons Assisted Living Homes, photo 11 / 2

Quick Facts

Licensed capacity
10 residents

Arizona DHS

Care model
Small group-home style assisted living setting
Hospice partnership
Established relationship with Hospice of the Valley
Ownership
Owner-operated, single-site community

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Arizuma Horizons is a small group-home style assisted living community in Sun City, with mixed feedback: one family highly praised the owner, manager, and caregiving staff for their support during a hospice situation, while another reported serious billing disputes and care concerns involving the state's ALTCS program.

What reviewers praise

  • Caregivers Mona and Johnny praised by name
  • Owner and manager personally involved in care
  • Good working relationship with Hospice of the Valley
  • Structured, adaptable daily routine for residents
  • Experience with memory care needs

What reviewers flag

  • One report of unresolved ALTCS billing and refund disputes
  • One account of a roommate with unmanaged behavioral issues
  • One distressing report of inadequate pain management for a dying resident

AI-generated from reviews and community data.

Arizuma Horizons Assisted Living Homes is a senior living community in Sun City, Arizona offering Assisted Living. Amenities include Social Activities, Housekeeping and 24-Hour Staff. Families rate it 3.7 out of 5 across 3 reviews.

About Arizuma Horizons Assisted Living Homes

Arizuma Horizons Assisted Living Homes is an assisted living community in Sun City, Arizona, offering 24-hour staff, housekeeping, medication management, and social activities.

The community accepts ALTCS (Arizona Long Term Care System) Medicaid coverage. Reviewers report mixed experiences regarding billing practices and operational transparency. One family noted a positive experience with structured daily routines and staff coordination with outside hospice care during end-of-life support.

Reviews reflect differing accounts of billing accuracy and administrative practices, with concerns raised about payment handling in at least one case.

Types of Care at Arizuma Horizons Assisted Living Homes

Assisted Living

Amenities

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Arizuma Horizons Assisted Living Homes

3.7overall · 3 ratings combined

3.7★ on Google (3)

Keshia T

Jul 2023

via Google ↗

There were a few things we looked for in a group home: 1) Structured but adaptable daily routine, 2) Care takers familiar with memory care, 3) great working relationship with Hospice of the Valley--which was what we had for my father-in-law, and Arizuma Horizons Assisted Living checked those boxes. From the day we toured, to the day my father-in-law passed, Lynn the owner, and Jacky, the manager, worked with us during a very challenging time for our family. We can't be more thankful and more appreciative of the work they have done in this time. Thank you!

Connie Reyes

Jul 2022

via Google ↗

My mother has been a resident since Oct 2021, she is ALTCS the owner collected payemnt from the state and from me and when my case worker caught the error the owner had a fit and argued for weeks and didnt want to refund payment. She doenst understand her business and her association with the state of Arizona. On the website they sate they dont accept behavioral problem people my mothers toommate for a couple of months was behavioral, my mothers hands would shake and her nevers were shot because of her roomate, finally they moved the lady. Then when we wnated our money that she collected by mistake she said my mother had a private room ??? When she had 2 beds in her room and a this person with beavioral problems, I have emails in writing staitin all of this too. Then the owner since she was caught ripping me off with a service plan fee of $55 whuich she is refusing to refund shes fighting this by the way, doesn't want my mothers case worker at their facitily anymore, she even had the gall to contact our attorney?? Service Plan fees are a nono with ALTCS we aren't suppose to pay those. I paid this in April 2022 and to date I still haven't received a refund. The actual care givers are the best Mona and Johnny. The owners dont know what they are doing and it dosen't seem like they know how to manage their money very well they are always broke and asking for money they arent suppose to. Also they took in a patient that was dying and the children didnt allow pain meds so he laid there and cried out in pain until he died, eveyrone at the home was really upset, it was so unneessary. Give this place a pass

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Frequently Asked Questions

What types of care does Arizuma Horizons Assisted Living Homes offer?

Arizuma Horizons Assisted Living Homes offers Assisted Living.

Where is Arizuma Horizons Assisted Living Homes located?

Arizuma Horizons Assisted Living Homes is located at 23221 N 121st Dr in Sun City, Arizona.

What do families say about Arizuma Horizons Assisted Living Homes?

Arizuma Horizons is a small group-home style assisted living community in Sun City, with mixed feedback: one family highly praised the owner, manager, and caregiving staff for their support during a hospice situation, while another reported serious billing disputes and care concerns involving the state's ALTCS program.

How can families visit Arizuma Horizons Assisted Living Homes?

Submit the Request Information form on this page, or contact Arizuma Horizons Assisted Living Homes directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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