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Arizona State Veteran Home-Tucson

555 East Ajo Way

4.2(20 ratings)· Tucson average: 4.2

Arizona State Veteran Home-Tucson, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
120
Facility type
State-run veterans skilled nursing home
COVID response
Contained outbreak, no spread among residents
Visitation support
Offered window visits and video chats

What Families Think

Reviewers of Arizona State Veteran Home-Tucson largely praise the skilled nursing and rehabilitation care, especially for veterans recovering from serious illnesses like pneumonia, and note attentive staff who kept families informed during COVID restrictions. A few reviewers raised serious concerns about medication timeliness, a fall injury, and cleanliness of common areas and patient rooms.

The Good

  • Strong rehab and skilled nursing care outcomes
  • Staff praised as committed and attentive
  • Communicative with families during COVID visitation limits
  • Large rooms and good food noted by some
  • Long-term residents report satisfaction with care

The Bad

  • One report of delayed medication administration
  • One report of a fall injury going unnoticed
  • One report of poor food quality
  • One report of debris and pollen buildup in common/patient areas

AI-generated from reviews and community data.

Arizona State Veteran Home-Tucson is a senior living community in Tucson, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 20 reviews.

About Arizona State Veteran Home-Tucson

Arizona State Veteran Home–Tucson is a skilled nursing and long-term care facility in Tucson, Arizona, licensed for 120 residents. It serves veterans and their families seeking post-acute rehabilitation and ongoing care.

Families report notably strong experiences with staff attentiveness and clinical care. Multiple reviewers praised staff communication during hospital-to-facility transitions, with one family noting staff members were "very committed to providing excellent care" during a three-week pneumonia recovery. Several families compared the facility favorably to private alternatives, citing solid outcomes and responsive personnel. Food quality and spacious rooms were also mentioned positively by residents and their families.

The facility receives a 4.2 out of 5 rating across 20 Google reviews. However, some families raised concerns about inconsistent attention to patient safety, including medication timing and fall prevention, and maintenance of common areas, particularly outdoor spaces. These gaps suggest variable day-to-day execution despite reported strengths in clinical staffing.

Types of Care at Arizona State Veteran Home-Tucson

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Arizona State Veteran Home-Tucson

4.2overall · 20 ratings combined

4.2★ on Google (20)

April Layher

May 2025

via Google

My 101 yr old father lives there. Large room and good food. Also the care is very good. He likes living there.

Tyler Durden

Jan 2025

via Google

Poor care for seniors. No one is paying attention to my dying father. He fell out of bed and has a gash on his forehead. Medication due every 4 hours are not delivered in a timely fashion. Food here is garbage. Get it together people! Senior lives are just as important as anyone else’s.

Carmen Wiswell

Jan 2024

via Google

My husband spent a little over three weeks at the Tucson, AZ State Vet Home to rehab after a severe case of pneumonia. All staff members were amazing and were very committed to providing my husband excellent care. My mom and mother-in-law were both cared for in similar private (very expensive!!) facilities. The care they received was nowhere near as good as that provided by the Tucson AZ State Vet Home. I commend the home for their outstanding staff and thank them so very much for all they did for my husband and our family. He is now doing well at home and I attribute much of his progress to the care he received at this facility. If I could rate them 10 stars, I would!

Paul Cleveland

Jun 2023

via Google

500 wing is in need of routine cleaning maintenance of outdoor smoking areas!! Buds, leaves, seeds and dead insects abound on the walk ways and sitting areas. Cleaning by borrowed brooms from staff is the only maintenance this outdoor patient retreat is cleaned on a twice per week event. The consequences are: tracker in fallen tree blossoms, pollen, seed pods and tree leaves. The result??? Yellow tree blossoms abound hiding enormous amounts of Palo Verde tree buds, and leaves and copious amounts of seeds and pollen. lm common areas, lounge and eating areas and of SIGNIFICANT importance, Private patient rooms abound with leaves, buds, seeds and pollen collection on furniture, floors, clothing, footwear and WORST of all individual bedding! Patie

Betsy Mendoza

Sep 2020

via Google

My elderly Dad came here after a week in the hospital with a serious bout of pneumonia. Given the pandemic and COVID19, it is a bit nerve wracking not just to have your family member in the hospital but a rehab facility as well. I was thoroughly impressed with his care during his three week stay. The staff were incredibly communicative throughout given restrictions on visitation. He had his own room and they were incredibly cognizant of cleaning protocols, masking and ensuring their patients/residents were safe. While there was a positive case at the onset of his stay in his building, he was kept safe throughout and there was no spread of the virus. They set up family members to do "window visits" or will assist in video chats. Really top notch facility and campus.

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 29, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 2, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 2, 2026

Nov 13, 2025Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025

Jan 5, 2024Fire Safety StandardHealth Standard6 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2024

Sep 30, 2022Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

Aug 3, 2021Fire Safety StandardHealth Standard6 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2021

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arizona State Veteran Home-Tucson offer?

Arizona State Veteran Home-Tucson offers Skilled Nursing / Long Term Care.

Where is Arizona State Veteran Home-Tucson located?

Arizona State Veteran Home-Tucson is located at 555 East Ajo Way in Tucson, Arizona.

What do families say about Arizona State Veteran Home-Tucson?

Reviewers of Arizona State Veteran Home-Tucson largely praise the skilled nursing and rehabilitation care, especially for veterans recovering from serious illnesses like pneumonia, and note attentive staff who kept families informed during COVID restrictions. A few reviewers raised serious concerns about medication timeliness, a fall injury, and cleanliness of common areas and patient rooms.

How did Arizona State Veteran Home-Tucson do on recent health and safety inspections?

Arizona State Veteran Home-Tucson had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arizona State Veteran Home-Tucson?

Submit the Request Information form on this page to connect with Arizona State Veteran Home-Tucson and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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