Nicholas Mazur
May 2026
Fantastic facility with great staff.
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- Government, State
- Certified beds
- 200
- Inspections
- View history (59 citations)
- Eligibility
- Open only to honorably-separated Veterans or spouses
- Ownership
- State-owned and state-operated facility
- Rehab focus
- Separate Medicare/rehab-focused nursing unit
- Veteran support
- Onsite Veteran Benefits Counselor for claims assistance
CMS Care Compare
What Families Think
Families of Veterans generally describe warm, compassionate staff and strong day-to-day care at this state-run skilled nursing home, with many praising specific nurses and aides by name. A few reviewers report serious concerns, including repeated hospitalizations, a COVID-related death, and one account of rough handling by a staff member, so experiences appear to vary.
The Good
- Staff frequently described as caring and compassionate
- Head nurse and specific caregivers singled out for praise
- Residents kept active with daily activities and outings
- Onsite Veteran Benefits Counselor helps with claims
- Clean facility with high standard of care noted
- Long-term residents (up to 5 years) speak highly of care
The Bad
- One report of repeated UTIs and inadequate hospital-level oversight
- One report of a resident death linked to a COVID outbreak
- One report of a CNA being rough and unkind to a resident
- One reviewer described rooms/cubicles as cramped
AI-generated from reviews and community data.
Arizona State Veteran Home - Phoenix is a senior living community in PHOENIX, Arizona offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 32 reviews.
About Arizona State Veteran Home - Phoenix
Arizona State Veteran Home - Phoenix (ASVH-Phoenix) is a 104-bed, Medicare-certified skilled-nursing care facility for eligible Arizona Veterans, located in central Phoenix on Silvestre Herrera Way, named for WWII Medal of Honor recipient Silvestre S. Herrera. The facility is state-owned and operated.
The home is divided into long-term care beds, a memory care unit, and a Medicare/rehab-focused unit, allowing it to serve a range of nursing and rehabilitative needs for Veterans.
Rooms are offered in single or double occupancy configurations, each with an ADA-approved en suite bathroom, a free private telephone, a television, free cable, and a DVD player. Facility-wide WiFi is available so residents can use their own personal devices.
Veterans and their spouses who choose long-term care are supported with customized services designed around their needs, with an emphasis on comfort, dignity, and social connection through activities and outings involving staff, fellow Veterans, and the broader community.
Additional amenities include a movie theater used for special screenings and documentaries, along with an onsite Veteran Benefits Counselor who assists with Veteran claims and benefits. Staff at ASVH-Phoenix provide nursing, therapeutic recreation, and social services for those who have served in the military.
Admission is available to honorably-separated Veterans or their spouses who require skilled nursing care as determined by a physician, with documented evidence of the absence of tuberculosis required as part of the application process.
Types of Care at Arizona State Veteran Home - Phoenix
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Pet Friendly
- Security
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Arizona State Veteran Home - Phoenix
4.2overall · 32 ratings combined
4.2★ on Google (32)
Lic Carlos Huerta
Jan 2026
I wish to volunteer in the future to help.
Glenn and Kathy Barrett
Jul 2025
My family member has had the absolute best of care. Amazing caring staff, respectful, kind and competent. I have had many family members in many facilities now that I am of a certain age and this one is too notch.
Janus Anderson
Jun 2025
The staff here are absolutely wonderful. My dad had his end of life care here, it couldn't have gone better. Robyn, the head nurse in the C2 unit should be nominated for sainthood - caring, compassionate, and responsible at every step.
Darron
May 2024
Beautiful Vet home- much newer than ours in Phoenix. Richard the security guard at the front desk is a great man.
Government Inspection History
20 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 5, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2026
Dec 9, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2025
May 30, 2025Fire Safety StandardHealth Standard12 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025
Establish policies and procedures for volunteers.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Establish roles under a Waiver declared by secretary.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
May 15, 2025Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Apr 24, 2025Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025
Feb 19, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Jan 22, 2025Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025
Jan 14, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Dec 10, 2024Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Oct 31, 2024Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2025
Sep 23, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024
May 24, 2024Health Complaint2 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 25, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024
May 8, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Apr 22, 2024Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024
Jan 12, 2024Health Complaint2 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2024
Nov 30, 2023Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Nov 2, 2023Health Complaint3 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023
Jul 21, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
Provide emergency officials' contact information.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023
Jul 10, 2023Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2023
May 26, 2022Fire Safety StandardHealth Standard13 citations
Ensure staff are vaccinated for COVID-19
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Establish policies and procedures including evacuation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Arizona State Veteran Home - Phoenix offer?
Arizona State Veteran Home - Phoenix offers Memory Care and Skilled Nursing / Long Term Care.
Is Arizona State Veteran Home - Phoenix pet friendly?
Yes. Arizona State Veteran Home - Phoenix lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Arizona State Veteran Home - Phoenix located?
Arizona State Veteran Home - Phoenix is located at 4141 NORTH S HERRERA WAY in PHOENIX, Arizona.
What do families say about Arizona State Veteran Home - Phoenix?
Families of Veterans generally describe warm, compassionate staff and strong day-to-day care at this state-run skilled nursing home, with many praising specific nurses and aides by name. A few reviewers report serious concerns, including repeated hospitalizations, a COVID-related death, and one account of rough handling by a staff member, so experiences appear to vary.
How did Arizona State Veteran Home - Phoenix do on recent health and safety inspections?
Arizona State Veteran Home - Phoenix had 20 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Arizona State Veteran Home - Phoenix?
Submit the Request Information form on this page to connect with Arizona State Veteran Home - Phoenix and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Arizona State Veteran Home - Phoenix? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of PHOENIX.
SponsoredThe Gardens of Sun City
Sun City, Arizona15.1 mi
4.4(79)
Assisted LivingMemory Care
Constant Care Windsor
Phoenix, Arizona0 mi
4.6(2912)
Assisted Living
At Home at Central Assisted Living
Phoenix, Arizona0 mi
5(2)
Assisted Living
Dikal 1031 Llc - Central Home
Phoenix, Arizona0 mi
Assisted Living
Madison Gardens Senior Community
Phoenix, Arizona0.6 mi
4.3(39)
Independent Living
First Choice Assisted Living and Memory Care
Phoenix, Arizona0.7 mi
4.4(7)
Assisted LivingMemory Care
Prefer to stay home?
Home care agencies serving PHOENIX bring help to the house: daily living, companionship, and respite for family caregivers.
