Theresa B
Jul 2026
Very clean! Which is important. Staff is kind and helpful. My brother in law has a huge room! He’s in good spirits, so that means he is comfortable and being taken care of.
1 / 4Quick Facts
- Total units
- 140
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 140
- Inspections
- View history (69 citations)
- Services beyond long-term care
- Also offers post-acute rehab and memory care
CMS Care Compare
What Families Think
Reviewers generally describe a caring, attentive staff at Aristacare At Cherry Hill, with strong praise for nursing support during rehab stays, cleanliness, and communication with families. One detailed review, however, raised serious concerns about missing belongings, unresolved reimbursement disputes, and inconsistent care from some staff members.
The Good
- Staff described as compassionate and attentive to residents
- Coordinated hospital bed delivery and discharge planning
- Facility described as clean and well-kept
- Nurses and aides praised by name for quality care
- Family receives regular updates on resident's condition
The Bad
- One report of stolen clothing with unresolved reimbursement
- One account describes delayed reimbursement checks and billing disputes
- One reviewer noted slow medication administration by a staff member
- One reviewer described some CNAs as inattentive or unkind
- One report of inedible or poor-quality meals
AI-generated from reviews and community data.
Aristacare At Cherry Hill is a senior living community in Cherry Hill, New Jersey offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 262 reviews.
About Aristacare At Cherry Hill
AristaCare at Cherry Hill is a long-term care community in Cherry Hill, New Jersey, offering post-hospital inpatient rehabilitation, long-term care, and memory care services.
The community employs a trained staff and integrates medically recommended best practices and cutting-edge technology in its care delivery. The administration maintains an open-door policy and staff are known to interact positively with residents, learning residents' names and demonstrating attentiveness to their needs.
AristaCare at Cherry Hill is committed to creating a positive and comforting experience for its patients and residents through quality post-acute care services.
Types of Care at Aristacare At Cherry Hill
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Aristacare At Cherry Hill
4.2overall · 262 ratings combined
4.2★ on Google (262)
Primal Pigments
Jul 2026
The nursing staff was very attentive and kind. Rafael consistently went above and beyond with his empathetic and thorough care, he’s amazing!
Cesily Cannon
May 2026
Mary, Julie and the entire AristaCare staff have been absolutely amazing while caring for my aunt Adrea Higgenbotham during her 100 plus stay. Their compassion, professionalism, and dedication truly made a difficult transition so much easier for our family. From ensuring that guardrails were properly in place, to coordinating the delivery of her hospital bed and arranging nursing home care after discharge, every detail was handled with care and concern. Even after my aunt returned home, the continued support and follow-up showed us that their care goes far beyond just rehabilitation. The love, patience, and professionalism shown by the entire team has been nothing short of exceptional. We are beyond grateful and highly recommend this rehab facility to anyone in need of quality, compassionate care for their loved one.
Kim Blevins
Mar 2026
This review will more than likely be taken down. I'm a current resident here at HorrorCare. Where administration cares more about heads in beds than they do about the people attached to those heads. First I want to talk about staff. David Greenberg or Greenberger, the Administrator. One of the worst human beings I have ever met. I have been here for nearly 3yrs. During that time, I saw 90% of my clothing stolen. Repeated attempts to get reimbursements for the thefts were ignored. Finally after I began using my monthly payment to the facility to cover monies spent for missing and for inedible meals, they wanted to finally talk. The outcome being I am p73ku45 to pay back all monies spent. As if that's not bad enough; the facility said they would pay for 2 trips to visit my mother in the hospital. Also pay for 1 extra trip for the funeral, if that should be the final result. All I had to do is pay the facility back $25 per month to cover the amounts paid for my missing clothing and food served that nobody would serve their dog. To the ordinary person $25/monthly might not seem so bad. But in order to stay here, I must pay all but $50 of my money from Social Security to this facility. The facility decided that they were going to reimburse me for $200. Starting with December, they promised to give me a check for $200. Every week when asked, I would be told the check would arrive next week. My mother passed away on 1/13/26. It was a Tuesday. When asked about the check, I was told, next week. Then next week, then next week again. The funeral was set for 2/6/26. The week before that I was told that something went wrong in the corporate finance office and I would receive the check early in the next week. I didn't receive it then. So I refused to sign my monthly payment voucher. They made it quite clear that if I didn't sign, they wouldn't pay for transportation to attend my mother's funeral. What kind of people do that kind of evil? So I signed the voucher and was able to put my mother to rest. Some of the nurses aren't too swift. And there are some CNA's who are lazy, some not too bright and others just down right mean. The good nurses are Joe, Shelly, Jeanie (or Jenny), Samara. The ok nurses are Darren and James. Mary needs more training. There is no reason why she should be here so long and still can't get morning meds out before 12-1pm. The really good cna's are George, Angie, Antoinette, Woodley, a Spanish girl I had on 2/8/26. Darlene. In housekeeping it's Alan, Nilsa, Danny, Rosa. Quindell in Maintenance. There's Mike, Danny, Amanda in PT. Sara and Megan in Therapy are ok. Serena in Activities.Julie the Social Worker is great l. I feel as if I can trust her with anything. Colleen, the social worker is ok.,That's probably not all. But I need to go. Today is 2/17/26. I have been asked to update my review if I felt that any changes had been made. David stopped in to speak with me the day after my original post. Our conversation was productive and I feel that the situation was resolved and in the future steps will be taken to amicably resolve situations before they become ugly. I also received visits from the DQA and the DOA who both assured me that I could rely on them for assistance in future matters before they become contentious. Also the Dietary Director put in an appearance. For that one day I felt that even with the kitchen a sort of peace. However the next day it was business as usual with the kitchen. Well, you can't have everything.
Johnny Rice
Sep 2025
I have a desr friend that resides with Arista Care Facility in Cherry Hill NJ. The Staff has been phenomenal since day one. Caring for my friend with compassionate care and empathy. The service had been immaculate from the cleaning of the floors to the health care of the residents. I receive regular updated on my friends condition and health concerns. Overall the service at your facility is adequate and consistent.
Government Inspection History
7 inspection visits in the last three years, 69 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 16, 2026Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 25, 2026
Aug 27, 2025Fire Safety StandardHealth Standard20 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Jun 27, 2025Health Complaint1 citation
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Feb 14, 2025Health Complaint3 citations
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025
Mar 7, 2024Fire Safety StandardHealth ComplaintHealth Standard30 citations
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 29, 2024
Nov 30, 2023Health Complaint3 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jan 5, 2024
Nov 24, 2021Fire Safety StandardHealth Standard11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Jan 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Aristacare At Cherry Hill offer?
Aristacare At Cherry Hill offers Memory Care and Skilled Nursing / Long Term Care.
Where is Aristacare At Cherry Hill located?
Aristacare At Cherry Hill is located at 1399 Chapel Ave West in Cherry Hill, New Jersey.
What do families say about Aristacare At Cherry Hill?
Reviewers generally describe a caring, attentive staff at Aristacare At Cherry Hill, with strong praise for nursing support during rehab stays, cleanliness, and communication with families. One detailed review, however, raised serious concerns about missing belongings, unresolved reimbursement disputes, and inconsistent care from some staff members.
How did Aristacare At Cherry Hill do on recent health and safety inspections?
Aristacare At Cherry Hill had 7 government inspection visits in the last three years, with 69 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Aristacare At Cherry Hill?
Submit the Request Information form on this page to connect with Aristacare At Cherry Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Aristacare At Cherry Hill? Claim this listing to update photos, pricing, and details. It's free.
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