MyLivingChoice

Arcadia Retirement Residence

1434 Punahou Street

4.2(20 ratings)· Honolulu average: 4.5

Arcadia Retirement Residence, photo 11 / 5

Quick Facts

Total units
91
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
91
Care Model
Lifetime guarantee spanning independent living to skilled nursing

What Families Think

Families describe Arcadia Retirement Residence as a warm, well-run community where staff go above and beyond, especially during transitions from independent living to skilled nursing or memory care. Reviewers consistently praise the caring, attentive staff and the sense of security and continuity the community provides across a resident's later years.

The Good

  • Staff repeatedly praised as caring and dedicated
  • Smooth transitions from independent living to skilled nursing
  • On-site memory care for residents with dementia
  • Quick, effective response to COVID-19 outbreak
  • High 4.2 rating across reviews
  • Reviewers say it's a secure, comforting environment

The Bad

  • No published pricing; families must contact directly for costs

AI-generated from reviews and community data.

Arcadia Retirement Residence is a senior living community in Honolulu, Hawaii offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 20 reviews.

About Arcadia Retirement Residence

Arcadia Retirement Residence is a skilled nursing and long-term care community in Honolulu, Hawaii, licensed for 91 residents. The facility provides both independent and memory care services.

Families consistently praise the dedication and compassion of the staff, with one reviewer noting that staff members "exemplify the Aloha Spirit." Parents and adult children describe the community as secure and well-appointed, with attention to resident comfort and safety. Several families highlighted the facility's response during health crises, both individual medical events and broader public health challenges, as evidence of genuine commitment to resident welfare. One family wrote, "Arcadia cares for their residents, keeps them safe, and goes the extra mile for them."

Residents have lived there for extended periods, including into advanced age and end-of-life care, suggesting continuity and trust built over years. Families who have experience with multiple care settings describe Arcadia's staff favorably in comparison.

The community holds a 4.2/5 Google rating based on 20 reviews.

Types of Care at Arcadia Retirement Residence

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Arcadia Retirement Residence

4.2overall · 20 ratings combined

4.2★ on Google (20)

hope hironaga

Jan 2025

via Google

The staff on the nursing home of Arcadia are awesome! I have experienced many nursing homes due to caring for my in laws and mother. None of those nursing homes comes close to Arcadia dedicated staff members!

D & N

May 2024

via Google

My mother lived there independently for a number of years before needing to move to the memory care facility where she eventually passed away. This facility sets the standard for elder care! My family and I were so lucky she moved there in her later years! An absolutely wonderful staff and excellent, caring support. They exemplify the Aloha Spirit...

Judy Miller

Jul 2021

via Google

Arcadia is a phenomenal retirement community! My Mom and Stepdad moved in there in 1994. When my Stepdad fell ill, they cared for him until he passed. My Mom is now 98 and doing remarkably well. Arcadia cares for their residents, keeps them safe, and goes the extra mile for them. Their fast action when covid struck protected so many. We’re so fortunate to have them taking care of our Mom! 💖

M2 G

Jul 2020

via Google

They have a lovely staff, it's secure and has so many amenities to offer with a goal to comfort their residents from the time they move in throughout their stay. All have been compassionate & caring - we are fortunate that our parents found a good HOME!

Jason Johnson

Jul 2007

via Google

I've never been to the place, I actually live in South Florida. I just had to write a quick review because when I called in (multiple times) a woman named Tracy has the happiest, most cheerful tone I've ever heard. Especially for someone working. Her tone was so amazing to me, it made me happy. Give her a call, tell her Jason from Florida said Hi!

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Government Inspection History

5 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 21, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026

Oct 4, 2024Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

Sep 6, 2024Health Complaint4 citations
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Nov 3, 2023Fire Safety StandardHealth Standard16 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Dec 15, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity B of L: potential for minimal harm, patternCorrected Nov 10, 2023

Dec 22, 2022Fire Safety StandardHealth Standard13 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Feb 11, 2023

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arcadia Retirement Residence offer?

Arcadia Retirement Residence offers Memory Care and Skilled Nursing / Long Term Care.

Where is Arcadia Retirement Residence located?

Arcadia Retirement Residence is located at 1434 Punahou Street in Honolulu, Hawaii.

What do families say about Arcadia Retirement Residence?

Families describe Arcadia Retirement Residence as a warm, well-run community where staff go above and beyond, especially during transitions from independent living to skilled nursing or memory care. Reviewers consistently praise the caring, attentive staff and the sense of security and continuity the community provides across a resident's later years.

How did Arcadia Retirement Residence do on recent health and safety inspections?

Arcadia Retirement Residence had 5 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arcadia Retirement Residence?

Submit the Request Information form on this page to connect with Arcadia Retirement Residence and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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