MyLivingChoice

Arcadia Care of Morris

1095 Twilight Drive

4(137 ratings)· Morris average: 3.9

Arcadia Care of Morris, photo 1

Quick Facts

Total units
123
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
123
Care Scope
Offers acute care and mental health services on-site
Hospital Ties
Partnerships with three area hospitals for care transitions
Network Access
Part of multi-facility network allowing transfers between care types

What Families Think

Reviews of Arcadia Care of Morris are sharply split, with some families praising compassionate staff and recent leadership improvements, while others describe serious lapses in basic care such as delayed call-bell response and unclean conditions. Several reviewers also point to instability in facility management and difficulty reaching administrators when concerns arose.

The Good

  • Staff members frequently praised as compassionate and attentive
  • Physical therapy team specifically noted for quality care
  • Individual staff advocated strongly for residents' needs
  • One reviewer cited recent leadership improvements to clinical care
  • Facility described as clean and welcoming by some reviewers

The Bad

  • Multiple reports of slow response to calls for help
  • One report of resident found with soaked brief for hours
  • One report of facility appearing dirty on arrival
  • One reviewer said DON and ADON did not return calls
  • One reviewer described new leadership as unprofessional and inattentive

AI-generated from reviews and community data.

Arcadia Care of Morris is a senior living community in Morris, Illinois offering Skilled Nursing / Long Term Care. Families rate it 4.0 out of 5 across 137 reviews.

About Arcadia Care of Morris

Arcadia Care Morris is a nursing facility in Morris, Illinois, offering long-term care, short-term rehabilitation, acute care, and mental health care services. The facility specializes in managing chronic conditions, supporting recovery, and providing comprehensive medical services through skilled nursing staff.

The community provides a range of specialized care options including rehabilitation therapy, memory care support for cognitive conditions, and mental health services. Staff members receive ongoing education beyond mandated requirements and are selected for their clinical skills. Care is personalized to individual needs and goals, with 24-hour support available.

Residents have access to social opportunities and recreational activities designed to support emotional wellbeing alongside physical health. The facility maintains clean accommodations and a comfortable environment structured to promote independence and support daily living needs.

The community operates within the Arcadia network, allowing residents to access different specialized services or transition between facility types as their care needs change. The transition process is supported by staff to ensure a smooth adjustment to the community.

Types of Care at Arcadia Care of Morris

Skilled Nursing / Long Term Care

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Reviews of Arcadia Care of Morris

4overall · 137 ratings combined

4★ on Google (137)

Julie Cankar

Aug 2026

via Google

I strongly advise against this facility. During my father’s five-week stay, his care was subpar. He was not provided with adequate nutrition, and he was awakened at 11:00 PM for a shower. On Friday, June 24, 2026, my father pressed the call bell to request assistance in reaching the bathroom. The nurse responded, turned off the call, and informed the CNA. Two hours later, the CNA arrived, and my father inquired about the delay. The CNA explained that she had not been informed that my father required assistance. She assisted my father in standing, but he subsequently defecated all the way down to his new shoes. The following day, when I visited, my father recounted the incident and requested that I clean his new shoes. During my visit, the same CNA expressed her distress over the previous day’s events but was unaware that my father had been in need of assistance.

Betty Fleetwood

Jul 2026

via Google

Arcadia Nursing home has really worked hard to improve the care of its patients, making improvements to the building and hiring caring, considerate staff, including the Physical Therapy staff. It gives me confidence to have my loved one stay there.

Angela Moore

May 2026

via Google

I want to recognize Miranda Nading for the exceptional care, advocacy, and professionalism she has shown while helping my father. Miranda has consistently gone above and beyond to address every concern we’ve had, always working with us to find solutions and ensure my dad receives the genuine love, care, and support he deserves. She has continued to advocate for my father through ongoing insurance coverage issues that began last May/June of 2025, and her dedication consistently shows. Miranda is even attending the upcoming appeal hearing next week to help us continue fighting this insurance barrier. Her commitment, communication, and compassion during such a difficult process have meant more to our family than words can express. Miranda always follows up with both my father and me, keeping us informed of any updates or changes and making sure we never feel alone in this process. Her kindness, persistence, and genuine concern for my father’s wellbeing truly set her apart. We are incredibly grateful for everything she continues to do for my father as a resident of this facility and as a human being treated with genuine care and professionalism. In addition to Miranda, staff member Jessica has been an incredible support to my father and I as well and she has assisted my father with his routine care plans. She was always accommodating, compassionate, and willing to help us navigate constant changes in facility management and contacts. Jessica consistently advocated for my dad’s health and well-being, spoke up on our behalf, and even personally checked on him regarding specific concerns and requests. Her dedication, kindness, and follow-through truly made a difference for my dad & me and we are very grateful for her care and support, too !

Inna Sane

May 2026

via Google

The decline of this building is absolutely mind blowing since the previous leadership team left.... The new DON is unprofessional, rude, inattentive (to residents/families/staff), and does not seem to care that staff AND residents are running out the doors. CHARLES has his claws in every aspect of the building and is (poorly) micromanaging the staff he has left. It appears he is trying to run this building into the ground and doing a great job at it!! He is so delusional to the things happening around him that he feels he is doing a wonderful job... So much so, he had to leave a review HIMSELF talking about how wonderful HE is... Comical really!!! If you want communicative, positive, patient focused care for your loved ones..... FIND A DIFFERENT FACILITY. I wouldn't send my worst enemy to Arcadia these days....

Stacy Grover

Mar 2026

via Google

We had a wonderful experience with the staff at this community. The team is compassionate, attentive, and truly goes above and beyond for their residents. The environment is clean, welcoming, and you can tell they genuinely care about the people they serve. Highly recommend.

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Government Inspection History

9 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 30, 2026Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026

Dec 11, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025

Dec 9, 2025Health Complaint1 citation
  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

Sep 17, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025

May 2, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2025

Oct 3, 2024Fire Safety StandardHealth Standard12 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 9, 2024

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

Mar 15, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024

Dec 8, 2023Fire Safety StandardHealth Standard9 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Dec 22, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2024

Feb 17, 2023Fire Safety StandardHealth Standard21 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Feb 22, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Feb 22, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Establish policies and procedures for medical documentation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arcadia Care of Morris offer?

Arcadia Care of Morris offers Skilled Nursing / Long Term Care.

Where is Arcadia Care of Morris located?

Arcadia Care of Morris is located at 1095 Twilight Drive in Morris, Illinois.

What do families say about Arcadia Care of Morris?

Reviews of Arcadia Care of Morris are sharply split, with some families praising compassionate staff and recent leadership improvements, while others describe serious lapses in basic care such as delayed call-bell response and unclean conditions. Several reviewers also point to instability in facility management and difficulty reaching administrators when concerns arose.

How did Arcadia Care of Morris do on recent health and safety inspections?

Arcadia Care of Morris had 9 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arcadia Care of Morris?

Submit the Request Information form on this page to connect with Arcadia Care of Morris and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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