1 / 5CMS Care Compare
Reviews of Arbors at Sylvania are sharply divided: many families and residents praise the physical therapy department and describe warm, attentive nursing staff who helped loved ones recover or feel cared for, while a significant number of reviewers report serious safety, medication, and communication failures. The facility functions primarily as a skilled nursing and rehabilitation center rather than a residential senior community, and outcomes described range from remarkable recoveries to allegations of neglect.
AI-generated from reviews and community data.
Arbors at Sylvania is a senior living community in Toledo, Ohio offering Memory Care, Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.6 out of 5 across 72 reviews.
Arbors at Sylvania is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our center offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment. We understand you have many choices when selecting a health center, below are some of our center’s points of differences:
* AHCA/NCAL Award for Quality Care
* Proximity to hospitals
* Direct ER admissions
* Admissions accepted 24-hours a day, seven days a week
* 24-hour licensed nursing care
* Full-time Respiratory Therapist
* In-house Nurse Practitioner
* Wall-mounted electronic documentation system with touch screens
* History of good compliance
* Private rooms available
Services
Start getting the quality care you deserve!
Whether you're looking for intensive rehabilitation to help you recover after a surgery, accident, cardiac event or stroke, or are seeking longer-term skilled nursing care, our dedicated team offers a wide continuum of healthcare services that balance the celebration of life with compassionate care. We understand that finding a center that meets your personal needs is extremely important and feeling comfortable and safe in a healing environment is the best way to recover. At our center, we believe in helping people live better by providing quality care with dignity and respect, while enhancing the life of each individual. We encourage you to contact us with any questions you may have related to the services listed below.
Short & Long Term Care
Physical Therapy
Respite Stays
Respiratory Therapy
Palliative Care Services
Occupational Therapy
Helping People Live Better
Our mission is to operate with four basic principles in mind: to restore your health, improve your daily functioning, increase your independence, and provide you with the utmost comfort. The amenities we provide are designed to make your stay both relaxing and convenient, allowing you to focus on improving your health and well-being.
* On-Site Medical Director
* Pet Therapy
* Salon / Spa Services
* Wi-Fi
* Warmly Decorated Private and Semi-Private Rooms
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Help Me Choose3.5overall · 74 ratings combined
3.6★ on Google (72) · 1★ on Yelp (2) · Yelp page ↗
Glenn Walker
Jun 2026
Jennifer at PT she really pushed me I think she was fantastic and whatever she's making she should be giving a raise but the whole facility was excellent thank you very much and I'll be checking to see if Jennifer got her raise but she pushed me fantastic physical therapist thank you
Allen Drown
Apr 2026
My mother was in rehab recovering from a variety of issues and the nursing / care staff was tremendous. Friendly, knowledgeable, and very helpful. I can not thank them enough. Even though the facility is older, the location was also convenient and easy to navigate.
Sherry Von
Apr 2026
Michael Hill Trial Law has a video of a son talking about his father who died as the result of an infected bed sore while a patient at Arbor of Sylvania.
Jeremy Desha
Feb 2026
The nurses and age are well-educated, knowledgeable and very professional. The nurse unit manager works professionally works hard, and it's underpaid for her position. She manages and keeps in order every single patient in the unit for medication, too comfortability. Due to respect every patient in the unit that she manages, it's well taken care of every patient is treated with healthcare, decency and respect anything that is wrong. The unit nurse manager takes care of it. Immediately, not only that, but she is dedicated to her job. And her work ethics is exemplary. She does the job, and as a naval retired veteran combat medic Corman, I would be proud to serve with this unit manager nurse on the battlefield. She is worthy of more than what she gets paid for I believe that in her position always being on call. I'll always being able to get the answer quickly. Efficiently? If she does not have the answer, then she says she will get the answer as soon as possible. Carrie, the unit manager should be paid more for the work that she does. And the dedication that she gives to this establishment
Beth Pilat
Feb 2026
My husband stayed at Arbors for 2 months. During that time I visited every day at different times. All staff were attentive! They were caring, quick to respond, and fun! He even asked me when he was going back! He goes back for respite because he likes it so much. NURSE Carrie is on top of the nurses, and the others have integrity in their jobs. A warm, family oriented place!
8 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2025
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2023
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2020
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2020
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Arbors at Sylvania offers Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Arbors at Sylvania has not published its pricing. For context, communities in Toledo that publish rates start around $2,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. Arbors at Sylvania lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Yes. Arbors at Sylvania lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Arbors at Sylvania is located at 7120 Port Sylvania Dr in Toledo, Ohio.
Reviews of Arbors at Sylvania are sharply divided: many families and residents praise the physical therapy department and describe warm, attentive nursing staff who helped loved ones recover or feel cared for, while a significant number of reviewers report serious safety, medication, and communication failures. The facility functions primarily as a skilled nursing and rehabilitation center rather than a residential senior community, and outcomes described range from remarkable recoveries to allegations of neglect.
Arbors at Sylvania had 8 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Arbors at Sylvania and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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