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Arbor Trace

120 Chelton Road

5(6 ratings)

Part of Sunshine Retirement Living · all operators · 32 communities · 4.5★ average

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Quick Facts

Starting price
$5,750/mo

Arbor Trace is a senior living community in London, ON offering Memory Care and Respite / Short-Term Care. Published pricing starts around $5,750 per month. Families rate it 5.0 out of 5 across 6 reviews.

About Arbor Trace

Arbor Trace is a private memory care community in London, Ontario, offering specialized support for individuals living with Alzheimer's disease and other forms of dementia. The community provides person-centered care delivered by team members trained in cognitive support and dementia care, with 24/7 awake staff and licensed practitioners on site.

The memory care program features a secure and monitored environment designed specifically for individuals with memory loss, including safety-enhancing features such as staff-alert systems with in-room pull cords and motion sensors. Residents benefit from thoughtfully structured daily routines, personalised care based on individual needs, and wellness support from trained caregivers. The community spaces are designed to promote comfort, routine, and connection, and the entire facility is wheelchair-accessible.

Daily life includes chef-prepared, restaurant-style meals with customised dining programmes to accommodate individual preferences and changing nutritional needs, such as vegetarian and low-sodium options. Residents have access to a full schedule of on-site activities led by a full-time activities director, including arts and crafts, fitness programmes, social events, and intellectual activities. Shared spaces encompass a bright atrium, TV lounge, arts and crafts studio, enclosed courtyard, patio garden, raised garden beds, and accessible walking paths.

Suite options include Studio, Semi-Private, Companion, and Luxury suites, each with private bathrooms designed for safety and ease of movement. The Arbor Trace team works with families during tours to determine which suite best aligns with a resident's care needs, routine, and preferences.

Support services include assistance with medication management and personal care such as dressing, bathing, grooming, and oral care. The community also offers calming therapies designed to ease anxiety, agitation, and depression, reinforcing a warm, homelike environment that prioritises stability and connection.

Types of Care at Arbor Trace

Memory CareRespite / Short-Term Care

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Reviews of Arbor Trace

5overall · 6 ratings combined

5★ on Google (6)

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M Louise Hull

May 2026

via Google ↗ · Report

My elderly father has advanced Alzheimers disease and was recently hospitalized for close to 2 weeks with pneumonia. He was on the critical wait list for longterm care but wait time are prolonged and he was dwindling in hospital. He returned home briefly and it became clear that even with maximal support from Ontario Health at Home we would not be able to manage. Arbor trace came to the rescue. They immediately recognized the critical nature of the situation and the difficult emotional transition we were facing and expertly facilitated our urgent transfer from home to the care of Arbor Trace. Nicole Boucher was our person of first contact and she was particularly warm and compassionate in helping us through the process - lots paperwork with transfer of information from doctors and pharmacy. We really needed her expert support as we were exhausted. All of the staff were welcoming and even helped us move in furniture items. Once there, our father quickly developed relationships with his caregivers. The PSWs and Nursing staff were caring and professional. The facilities are well designed, a locked ward for safety and central nursing station overseeing all areas. They have room monitors ( motion detectors) which were particularly reassuring for us as our father was at risk of falling. We felt safe leaving our loved one there and received updates from staff whenever there was concern. Would recommend Arbor Trace to anyone requiring this level of support.

Pam Beaton

Feb 2026

via Google ↗ · Report

Arbor trace has made us feel so relaxed and at ease. They have made this transition in our aunts life so simple and easy. The staff are friendly and always have a smile. Everything was explained to us in terms we understood. Arbor trace is warm and inviting and the large windows make it so bright. Cannot wait to see the gardens in the spring and sit out there with our aunt. Highly recommend this facility.

Kevin Paton

Jan 2026

via Google ↗ · Report

I had the pleasure of touring Arbor Trace Memory Care last week and was incredibly impressed from the moment I walked in. The entire home — from the main entrance to the halls, suites, and even the kitchen — was spotless, which clearly reflects the pride the team takes in their community. What stood out most was the genuine engagement between staff and residents. You could truly see the passion and care the team has for the people they support. I would highly recommend Arbor Trace to anyone looking for quality care and additional support for their loved ones.

Rick Kolpin

Jun 2021

via Google ↗ · Report

When we first walked into Arbour Trace, we knew we had found my uncle’s next and final home. We found the staff to be extremely helpful and very caring. Many were there when my uncle moved in as well as when he passed. After his death I was told many stories of good times they shared together. One story I found particularly touching was about a staff member who worked in another area of the facility who befriended my uncle and helped him in so many ways, going way above and beyond her normal duties. I will be forever grateful. If I had to due it all again I would not change anything. Thanks so much.

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Frequently Asked Questions

What types of care does Arbor Trace offer?

Arbor Trace offers Memory Care and Respite / Short-Term Care.

How much does Arbor Trace cost?

Published pricing at Arbor Trace starts around $5,750 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Does Arbor Trace offer respite or short-term stays?

Yes. Arbor Trace lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Arbor Trace located?

Arbor Trace is located at 120 Chelton Road in London, ON.

What do families say about Arbor Trace?

Arbor Trace carries a 5.0 out of 5 rating from 6 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Arbor Trace?

Submit the Request Information form on this page, or contact Arbor Trace directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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