Paulette
Dec 2025
Everyone at Apria was very helpful, especially Audrey and Jonathan! I would highly recommend them
1 / 5Quick Facts
- Service focus
- Home equipment for COPD, sleep apnea, wound care
What Families Think
Apria Healthcare in Portsmouth provides home medical equipment and clinical support rather than residential care, and reviewers mostly describe positive phone-based interactions with helpful, responsive staff. A few reviewers noted minor hiccups with getting the right equipment or navigating phone systems.
The Good
- Staff described as kind, courteous and responsive
- Timely delivery and well-coordinated equipment pickup
- Quick to fix errors when they occur
- Specific staff members praised by name
The Bad
- One report of needing three tries to get correct mask
- One reviewer found the phone tree frustrating
AI-generated from reviews and community data.
About Apria Healthcare
Apria Healthcare in Portsmouth, New Hampshire provides home health and hospice services. The organization serves patients requiring care and support in their own homes, with a focus on both medical management and end-of-life comfort.
Families consistently report responsive and courteous phone interactions. Staff members return calls promptly and answer questions thoroughly. One family described their experience as "outstanding," while others highlighted specific staff members for their helpfulness and attentiveness during initial consultations and ongoing care coordination. Families note that the team communicates regularly about appointments and supply deliveries, though some customers encountered minor administrative friction—such as supply errors that were quickly addressed, or navigating phone systems to reach care coordinators.
Apria Portsmouth holds a 3.8 out of 5 Google rating based on 38 reviews, reflecting generally positive feedback tempered by occasional logistical hiccups.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
3.8overall · 38 ratings combined
3.8★ on Google (38)
Ron Lichwala
Sep 2025
They were in constant communication with me and the test arrived on time. The pick-up was also well-coordinated. They did a great job in all respects.
Siege Hall
May 2025
Patrick was great at initial meeting, also when I called back w a couple of non critical concerns My only issue is that he gave me a direct number that I had to sit through a phone tree. Not his fault, but really?
Elizabeth Aykroyd
Jan 2025
I was a new customer of Apria, and it took 3 tries to get the correct mask. However, the customer service people were quick to try to rectify the error. I expect that there will be no further problems with supplies.
Debbi Desjardins
Dec 2024
All my interactions thus far have been via phone. They have returned every message I've left in a timely manner. Questions were answered completely. The person/persons on the other end of the phone have been extremely kind, courteous and polite. My experience with Apria, Portsmouth NH location has been outstanding.
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