1 / 5Reviewers of Apria Healthcare in Miamisburg largely describe frustrating experiences with billing, insurance processing, and customer service rather than commentary on clinical care itself. Multiple people report being charged incorrectly, waiting weeks for refunds or equipment, and struggling to reach helpful support staff.
AI-generated from reviews and community data.
Apria Healthcare is a home health and hospice community in Miamisburg, Ohio.
Families rate Apria Healthcare 3.3 out of 5 based on 37 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose3.3overall · 37 ratings combined
3.3★ on Google (37)
Joe Asher
Oct 2025
They keep trying to bill me after my insurance has paid, I’ve been waiting three weeks for a facemask. They said they would send out and it would be here in five days. If you have any other options besides this company, please take it because this company is absolutely horrible
Brook Chrisman
Aug 2025
They stole almost $600 dollars from me after claiming they were out of network two months after accepting my insurance's request for equipment. They accepted it then randomly denied it and charged me the full cost of equipment with no communication, and it took almost a month after me returning the equipment to refund my money. (I still haven't received my money back but they finally "processed" the refund.) They were also very unprofessional and unsympathetic. Don't give them your card information for any reason, they are scammers.
Joseph J
Feb 2025
I got my CPAP two days ago and just started putting it together. It’s missing a piece of tubing that plugs into the side of the machine. I spent over $180 for this and I owe $53 every month now. All for an incomplete CPAP I can’t even use. I can’t believe this wasn’t double checked.
Michael Zwiesler
Jul 2024
Horrible customer service/support!!! I’ve been trying to return the equipment for sometime now and they will not respond to calls or the form online they want you to fill out for a return. But they will blow up your phone to get money from you and to try and gather more insurance information when you request to speak to the department that takes returns you get hung up on. Extremely unprofessional company that really doesn’t care!!! Find a different company to do business with and spend your hard earned money with, this is not the one.
Tara Elmore
Apr 2023
This company overcharged me. Their billing people are overseas, and we do not understand each other. When I tried talking to someone in the states, they told me there's nothing I can do; I can only speak to the overseas people. Several phone calls over several weeks and I couldn't get it resolved. I gave up and let them keep the money. It wasn't enough to worry about after all the time I spent to keep chasing after it. Then, I developed a problem with my machine. Again, you have to talk to people overseas. They would not help me because my bill wasn't paid. I had my account set up for automatic withdrawal, so if the bill wasn't paid it was because they hadn't taken the money yet. When I called customer service about it, the lady told me I could just go with a different company. I was being firm, but not rude. She was incredibly rude. Fast forward to today. At this point I've cancelled my account and have one final bill left. The overseas people call me and expect me to trust they are who they say they are and want me to give them my personal information to verify my account. I tell them I want to speak to someone in the states and they hang up on me. I finally had to get into some poor woman at our local office and demand she find somebody to help me. I finally got resolution on the last bill and it's paid. I'm so glad I'm done with this company and I am moving on with another one that runs completely different from this one.
Work at Apria Healthcare? Claim this listing to update photos, pricing, and details — it's free.
Other senior living options within 25 miles of Miamisburg.
Miamisburg, Ohio0.6 mi
4.4(20)
Washington Township, Ohio0.6 mi
5(1)
Miamisburg, Ohio0.9 mi
5(8)
Dayton, Ohio1.1 mi
4.7(31)
Independent Living
Miamisburg, Ohio1.1 mi
4.3(18)
Miamisburg, Ohio1.2 mi
3.2(16)