MyLivingChoice

Apria Healthcare

1515 Blairs Ferry Rd Ste b

3.4(16 ratings)· Marion average: 4.4

Apria Healthcare — photo 11 / 5

Quick Facts

Service Type
Home medical equipment delivery, not residential care
Specialty Equipment
Supports COPD, sleep apnea, and wound therapy needs
Billing Concerns
Several reviewers cite unclear or disputed charges

What Families Think

Apria Healthcare in Marion, Iowa is a home medical equipment and home health/hospice provider rather than a residential community, helping people get equipment like CPAP machines, oxygen supplies, and wound care items delivered to their homes. Reviewers are split: some praise fast turnaround and helpful staff, while others report serious billing and customer service problems.

The Good

  • Fast CPAP machine replacement and setup
  • Staff answered questions clearly
  • Costs explained upfront before service
  • Positive customer service experiences reported

The Bad

  • Multiple reports of unitemized, confusing billing
  • One report of long hold times and unanswered calls
  • One report of unrequested supplies being shipped and billed
  • One report of missed 22-month equipment service appointment

AI-generated from reviews and community data.

About Apria Healthcare

Apria Healthcare is a home health and hospice community in Marion, Iowa.

Families rate Apria Healthcare 3.4 out of 5 based on 16 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.4overall · 16 ratings combined

3.4★ on Google (16)

Molly C

Dec 2025

via Google

This company is TERRIBLE! They will send you supplies that you didn’t ask for and then send you a bill that is never itemized, so you have no idea what you’re being charged for. Think a quick call to customer service will help? Think again, dear consumer! No one wants to give you any answers. Want to only order the supplies you need? No such luck. They harass you to order but when you try, they just send you everything THEY want to charge you for. STAY AWAY FROM APRIA. THEY ARE CROOKS!

Richard Halleran

Apr 2025

via Google

I was extremely pleased with the customer service I received when I called with a need for my uncle. Apria puts people before profits. Thank you for making quality of life matter! Patsy Halleran

Connie Joens

Feb 2025

via Google

Have called several times, a couple of times put on hold one time for over an hour then hung up on. Another time got some guy that couldn't help me I should call back. Called back nobody would answer. I gave up. I need to report you to Medicare since we're suppose to have a 3 year contract. Nobody has come to service the machine I have in 22 months. Hoses I had to find on my own. But I see from Medicare you got your payments. Huge disappointment.

Stanley Kaiser

Oct 2024

via Google

The staff was very helpful to get me a replacement CPAP machine. They were able to get me set up and answer all my questions. A great experience working with these people.

Ryan Niehaus

Dec 2015

via Google

I was able to get in much quicker than other places to get my CPAP machine. (took just a few business days; compared to the 3 weeks it would have taken at another place) They were really helpful. They had all the costs figured when they scheduled my appointment so I would know what I'd have to pay out of pocket.

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