MyLivingChoice

Apria Healthcare

1515 Blairs Ferry Rd Ste b

3.4(16 ratings)· Marion average: 4.3

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Apria Healthcare logo
Apria Healthcare, photo 11 / 5

Quick Facts

Service Type
Home medical equipment delivery, not residential care
Specialty Equipment
Supports COPD, sleep apnea, and wound therapy needs
Billing Concerns
Several reviewers cite unclear or disputed charges

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Apria Healthcare in Marion, Iowa is a home medical equipment and home health/hospice provider rather than a residential community, helping people get equipment like CPAP machines, oxygen supplies, and wound care items delivered to their homes. Reviewers are split: some praise fast turnaround and helpful staff, while others report serious billing and customer service problems.

What reviewers praise

  • Fast CPAP machine replacement and setup
  • Staff answered questions clearly
  • Costs explained upfront before service
  • Positive customer service experiences reported

What reviewers flag

  • Multiple reports of unitemized, confusing billing
  • One report of long hold times and unanswered calls
  • One report of unrequested supplies being shipped and billed
  • One report of missed 22-month equipment service appointment

AI-generated from reviews and community data.

Apria Healthcare is a home health agency serving Marion, Iowa offering Home Health. Families rate it 3.4 out of 5 across 16 reviews.

About Apria Healthcare

Apria Healthcare is a home health agency serving Marion, Iowa, providing equipment and supplies to clients at home.

The agency offers home medical equipment including CPAP machines. Some reviewers praise quick equipment delivery and helpful customer service. One reviewer wrote, "I was able to get in much quicker than other places to get my CPAP machine." Other reviewers report significant challenges with communication, billing clarity, equipment servicing, and responsiveness to customer calls, with experiences ranging from unresolved service requests spanning nearly two years to extended hold times and unanswered phones.

Types of Care at Apria Healthcare

Home Health

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Reviews of Apria Healthcare

3.4overall · 16 ratings combined

3.4★ on Google (16)

Molly C

Dec 2025

via Google ↗ · Report

This company is TERRIBLE! They will send you supplies that you didn’t ask for and then send you a bill that is never itemized, so you have no idea what you’re being charged for. Think a quick call to customer service will help? Think again, dear consumer! No one wants to give you any answers. Want to only order the supplies you need? No such luck. They harass you to order but when you try, they just send you everything THEY want to charge you for. STAY AWAY FROM APRIA. THEY ARE CROOKS!

Richard Halleran

Apr 2025

via Google ↗ · Report

I was extremely pleased with the customer service I received when I called with a need for my uncle. Apria puts people before profits. Thank you for making quality of life matter! Patsy Halleran

Connie Joens

Feb 2025

via Google ↗ · Report

Have called several times, a couple of times put on hold one time for over an hour then hung up on. Another time got some guy that couldn't help me I should call back. Called back nobody would answer. I gave up. I need to report you to Medicare since we're suppose to have a 3 year contract. Nobody has come to service the machine I have in 22 months. Hoses I had to find on my own. But I see from Medicare you got your payments. Huge disappointment.

Stanley Kaiser

Oct 2024

via Google ↗ · Report

The staff was very helpful to get me a replacement CPAP machine. They were able to get me set up and answer all my questions. A great experience working with these people.

Ryan Niehaus

Dec 2015

via Google ↗ · Report

I was able to get in much quicker than other places to get my CPAP machine. (took just a few business days; compared to the 3 weeks it would have taken at another place) They were really helpful. They had all the costs figured when they scheduled my appointment so I would know what I'd have to pay out of pocket.

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Frequently Asked Questions

What types of care does Apria Healthcare offer?

Apria Healthcare offers Home Health.

Where is Apria Healthcare located?

Apria Healthcare is located at 1515 Blairs Ferry Rd Ste b in Marion, Iowa.

What do families say about Apria Healthcare?

Apria Healthcare carries a 3.4 out of 5 rating from 16 Google reviews. Apria Healthcare in Marion, Iowa is a home medical equipment and home health/hospice provider rather than a residential community, helping people get equipment like CPAP machines, oxygen supplies, and wound care items delivered to their homes. Reviewers are split: some praise fast turnaround and helpful staff, while others report serious billing and customer service problems. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Apria Healthcare?

Submit the Request Information form on this page, or contact Apria Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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