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Apria Healthcare

141 Glenn Bridge Rd

2.8(9 ratings)· Arden average: 4.3

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Apria Healthcare in Arden, NC provides home medical equipment like CPAP machines and oxygen, and reviews are sharply divided: some customers praise reliable equipment delivery, while others report serious problems with phone support, billing, and service after cancellation.

What reviewers praise

  • Successfully replaced a recalled CPAP device
  • Responsive follow-up on CPAP shipment status
  • Praised as reliable during a CPAP supply shortage

What reviewers flag

  • Multiple reports of long hold times and constant call transfers
  • One report of continued billing months after service was cancelled
  • One report of oxygen pickup required despite a 40-minute drive
  • Difficulty reaching local staff or respiratory therapists by phone

AI-generated from reviews and community data.

Apria Healthcare is a home health agency serving Arden, North Carolina offering Home Health. Families rate it 2.8 out of 5 across 9 reviews.

About Apria Healthcare

Apria Healthcare is a home health agency serving the Arden area that supplies respiratory equipment and supplies including oxygen, CPAP machines, and related attachments.

Reviewers report sharply divided experiences. Some praised the agency for responsiveness, timely delivery of equipment, and helpful staff who answered calls with real people available. Others described persistent problems with phone access, difficulty reaching local staff, delivery inconveniences, and troubles canceling service or stopping unwanted shipments. Communication and billing issues were common friction points across negative reviews.

Types of Care at Apria Healthcare

Home Health

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Reviews of Apria Healthcare

2.8overall · 9 ratings combined

2.8★ on Google (9)

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helene elbein

Sep 2022

via Google ↗ · Report

APRIA was a very response company when I was struggling to get a Cpap machine. They returned my call within 24 hours and set me up to receive the Cpap and attachments. I knew there would be a wait period due to a worldwide Cpap shortage. But I was alerted when it shipped and arrived. They were very timely and professional and have real people on the phone! ( unlike a different company which didn’t want you to leave more than one message and never called back!) I would definitely recommend APRIA.

John Prigge

Oct 2021

via Google ↗ · Report

I've had 4 CPAP suppliers over the last 5 years. All of them were terrible. Earlier this year my Philip's Dreamstation was recalled. Apria helped me to obtain a new device. I received my new Resmed Airsense 11 2 months ago. Apria is, BY FAR, the best CPAP supplier. By far!!!

Anthony Stewart

Jan 2019

via Google ↗ · Report

worst company i have ever dealt with. even if you get someone online you are constantly transfered. I had a cigna representative oon hold with them 3 hours. no respritory therapists. could not be more angry with a company

Stephanie Hedrick

Jul 2018

via Google ↗ · Report

This is the worst company for oxygen that I have ever dealt with! It's so hard to actually get to speak with anyone on the phone and when you do it is not anyone from the local office. My mother in law called to have oxygen delivered and they told her we need to come pick it up (40 minutes away) so my husband takes off work early today to exchange the oxygen. He gets to the office at 4 and there is a note stating new hours. They had closed at 330 which would have been nice if the person on the phone had informed us of this. So when I called to see what could be done to get oxygen since they won't be open until Monday the woman I talked to today was even shocked to hear about the new hours. Terrible service for such an important medical need!

Sarah Holloway

Aug 2017

via Google ↗ · Report

Even after cancelling service, they have not stopped auto shipment and so we've had to return supplies sent. They continue bill even after service was stopped (6 months after!) It has been over a year and we're still dealing with this mess. DO NOT WASTE YOUR TIME AND MONEY

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Frequently Asked Questions

What types of care does Apria Healthcare offer?

Apria Healthcare offers Home Health.

Where is Apria Healthcare located?

Apria Healthcare is located at 141 Glenn Bridge Rd in Arden, North Carolina.

What do families say about Apria Healthcare?

Apria Healthcare carries a 2.8 out of 5 rating from 9 Google reviews. Apria Healthcare in Arden, NC provides home medical equipment like CPAP machines and oxygen, and reviews are sharply divided: some customers praise reliable equipment delivery, while others report serious problems with phone support, billing, and service after cancellation. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Apria Healthcare?

Submit the Request Information form on this page, or contact Apria Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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