MyLivingChoice

Apria Healthcare

141 Glenn Bridge Rd

2.8(9 ratings)· Arden average: 4.3

Apria Healthcare — photo 11 / 5

Quick Facts

What Families Think

Apria Healthcare in Arden, NC provides home medical equipment like CPAP machines and oxygen, and reviews are sharply divided: some customers praise reliable equipment delivery, while others report serious problems with phone support, billing, and service after cancellation.

The Good

  • Successfully replaced a recalled CPAP device
  • Responsive follow-up on CPAP shipment status
  • Praised as reliable during a CPAP supply shortage

The Bad

  • Multiple reports of long hold times and constant call transfers
  • One report of continued billing months after service was cancelled
  • One report of oxygen pickup required despite a 40-minute drive
  • Difficulty reaching local staff or respiratory therapists by phone

AI-generated from reviews and community data.

About Apria Healthcare

Apria Healthcare is a home health and hospice community in Arden, North Carolina.

Families rate Apria Healthcare 2.8 out of 5 based on 9 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

2.8overall · 9 ratings combined

2.8★ on Google (9)

helene elbein

Sep 2022

via Google

APRIA was a very response company when I was struggling to get a Cpap machine. They returned my call within 24 hours and set me up to receive the Cpap and attachments. I knew there would be a wait period due to a worldwide Cpap shortage. But I was alerted when it shipped and arrived. They were very timely and professional and have real people on the phone! ( unlike a different company which didn’t want you to leave more than one message and never called back!) I would definitely recommend APRIA.

John Prigge

Oct 2021

via Google

I've had 4 CPAP suppliers over the last 5 years. All of them were terrible. Earlier this year my Philip's Dreamstation was recalled. Apria helped me to obtain a new device. I received my new Resmed Airsense 11 2 months ago. Apria is, BY FAR, the best CPAP supplier. By far!!!

Anthony Stewart

Jan 2019

via Google

worst company i have ever dealt with. even if you get someone online you are constantly transfered. I had a cigna representative oon hold with them 3 hours. no respritory therapists. could not be more angry with a company

Stephanie Hedrick

Jul 2018

via Google

This is the worst company for oxygen that I have ever dealt with! It's so hard to actually get to speak with anyone on the phone and when you do it is not anyone from the local office. My mother in law called to have oxygen delivered and they told her we need to come pick it up (40 minutes away) so my husband takes off work early today to exchange the oxygen. He gets to the office at 4 and there is a note stating new hours. They had closed at 330 which would have been nice if the person on the phone had informed us of this. So when I called to see what could be done to get oxygen since they won't be open until Monday the woman I talked to today was even shocked to hear about the new hours. Terrible service for such an important medical need!

Sarah Holloway

Aug 2017

via Google

Even after cancelling service, they have not stopped auto shipment and so we've had to return supplies sent. They continue bill even after service was stopped (6 months after!) It has been over a year and we're still dealing with this mess. DO NOT WASTE YOUR TIME AND MONEY

Request information

Ask about availability, pricing, or a tour. Your details go only to Apria Healthcare — never sold or shared.

Work at Apria Healthcare? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Arden.