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Appleton Area Health

30 S Behl St

3.8(22 ratings)

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Appleton Area Health, photo 11 / 2

Quick Facts

Total units
47
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, City
Certified beds
47
Hospital-based care access
ER and lab services on same hospital campus

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and patients mostly describe warm, attentive care at Appleton Area Health, praising the nurses and doctors for compassion and quick service. A minority experience frustrated by billing problems and difficulty reaching the urgent care line by phone. Overall the facility earns a solid but not perfect reputation among reviewers.

What reviewers praise

  • Nurses and doctors praised as compassionate and skilled
  • Fast service with short wait times
  • Same-day lab results and next-day appointments
  • Patients report feeling safe and well cared for

What reviewers flag

  • One report of incompetent billing practices
  • One report of urgent care phone line going unanswered

AI-generated from reviews and community data.

Appleton Area Health is a senior living community in Appleton, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 22 reviews.

About Appleton Area Health

Appleton Area Health is a skilled nursing and long-term care facility in Appleton, Minnesota, licensed to serve 47 residents.

Families consistently praise the clinical staff for their competence and attentiveness. Multiple reviewers highlight prompt care, same-day lab results, and quick appointment availability. One family wrote, "I have never felt so safe, so taken care of from every single staff member." Patients describe doctors and nurses as knowledgeable, helpful, and compassionate in their interactions.

The facility holds a 3.8 out of 5 Google rating based on 22 reviews. While most feedback is strongly positive, a small number of respondents report challenges with phone responsiveness and billing processes, suggesting experiences vary.

Types of Care at Appleton Area Health

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Help Me Choose

Reviews of Appleton Area Health

3.8overall · 22 ratings combined

3.8★ on Google (22)

Veronica Creek

Nov 2025

via Google ↗

I have been a patient to AAH Hospital twice in E.R and Admitted once. I feel this is important enough to share to those who may need to hear it. I have never felt so safe, so taken care of from every single staff member that crossed my path in my care. From compassion, prompt testing, to relief I desperately needed to keep me going. They will never know how grateful I truly am. Much to many to name but Thank you from the bottom of my heart Dr Lee, Dr Payne and Dr. Chakravorty.

Geek Tragedy

Sep 2024

via Google ↗

The staff are excellent and know what they're doing. No long wait times. I can get my labs done right there. I made an appointment. I was seen the next day. All my questions were answered. Got my results the same day. A+

Shannon Masker

May 2024

via Google ↗

My dad is getting amazing care here and loves all the nurses and Dr's he works with :)

Shawnee Synowczynski

Dec 2022

via Google ↗

Fast and convenient, doctor's were very nice and helpful! The nurse was wonderful, and informative about any questions I had.

Salty Kitten

Jun 2022

via Google ↗

Horrible service. Incompetent billing. Do not get sick near here, urgent care does not answer their phone nor do they return phone calls.

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By submitting, you're okay with us and Appleton Area Health reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you. How we work · FAQ

Government Inspection History

6 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Health Standard1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2026

Jan 23, 2026Health Complaint3 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

Jan 29, 2025Fire Safety StandardHealth Standard10 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

Nov 8, 2023Fire Safety StandardHealth Standard7 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

Nov 1, 2023Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

Jan 26, 2023Fire Safety Standard5 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2023

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Appleton Area Health offer?

Appleton Area Health offers Skilled Nursing / Long Term Care.

Where is Appleton Area Health located?

Appleton Area Health is located at 30 S Behl St in Appleton, Minnesota.

What do families say about Appleton Area Health?

Families and patients mostly describe warm, attentive care at Appleton Area Health, praising the nurses and doctors for compassion and quick service. A minority experience frustrated by billing problems and difficulty reaching the urgent care line by phone. Overall the facility earns a solid but not perfect reputation among reviewers.

How did Appleton Area Health do on recent health and safety inspections?

Appleton Area Health had 6 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Appleton Area Health?

Submit the Request Information form on this page, or contact Appleton Area Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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