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Aperion Care Arbors Michigan City

1101 E Coolspring Ave

3.1(109 ratings)· Michigan City average: 4.3

Part of Aperion Care · 30 communities · 4★ average

Aperion Care Arbors Michigan City, photo 11 / 5

Quick Facts

Total units
180
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
180
Room communication
No phones available in resident rooms

What Families Think

Reviews for Aperion Care Arbors Michigan City are sharply split: several families describe serious lapses in care, an aging and poorly maintained building, and unresponsive staff, while others praise the physical therapy team and describe compassionate, attentive care during recovery or end-of-life stays. The community's 3.1-star average from 109 Google reviews reflects this inconsistency.

The Good

  • Physical therapy helped one resident fully recover mobility
  • Multiple reviewers call staff kind and respectful
  • Comfortable end-of-life care praised by one family
  • Staff described as loving and gracious by a relative

The Bad

  • Multiple reports of a dirty, run-down building
  • One report of missed or delayed medications for days
  • One report of staff ignoring a medical crisis, requiring hospital transfer
  • One report of staff being hung up on when raising concerns

AI-generated from reviews and community data.

Aperion Care Arbors Michigan City is a senior living community in Michigan City, Indiana offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.1 out of 5 across 109 reviews.

About Aperion Care Arbors Michigan City

Aperion Care Arbors Michigan City is a skilled nursing / long term care community in Michigan City, Indiana. The community is licensed for up to 180 residents.

Families rate Aperion Care Arbors Michigan City 3.1 out of 5 based on 109 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Aperion Care Arbors Michigan City

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Aperion Care Arbors Michigan City

3.1overall · 109 ratings combined

3.1★ on Google (109)

Kimberly McCay

Jun 2026

via Google

This place killed my mother. She had constant UTIs, they over dosed her on medication, they let her sit in her bed to the point where she was unable to brush her teeth she lost all her teeth, they lost or stole all her belongings that I took and sent to her, they did not get her up to stretch....they just left her in her room to die...then a nurse had the gall to say to me her favorite holiday is Xmas so if she goes today she will be happy. They knew it was during covid and they didn't care....the nurses are awful, the management awful, the owners awful....they should be SHUT DOWN. the hospital told me this was the worse case of pt negligence they ever saw....I contacted a lawyer...didn't fo anything and I'm still working on my case 5 years after her death. Eventually justice will prevail not just for my family but for all of those who have and will need it for their families!!!!!!

Sophia Miller

Jun 2026

via Google

Great facility and kind staff. They recently added new amenities, like their Serenity Suite for hospice patients and an onsite wound care clinic (which is the first of its kind for any skilled nursing facility in Indiana, let alone the Midwest)!<br><br>Fantastic Rehab Director.<br><br>It's clear this team is working hard to give residents and their families a positive experience for all care offered. Thank you for all your great work!

Sandi Nadeau

Jun 2026

via Google

My sister, Sue Middleton is thriving at Aperion Care Arbors! She is so happy to call Aperion Care Arbors her home. Thanks to all of you for taking such good care of her! ❤️

Alice Milakovich

May 2026

via Google

Our mom wasn;t given 2 of her much needed medications. When we questioned it the nurse told us that the hospital never sent scripts with her for them to get them filled and as of today, 05/16/26 all they could give her was tylenol and that was "locked up and the person who can open the safe wasn't there at the time". They still hadn't gotten her her pain and other meds until the day we signed her out on the next day 05/17/26. They never gave her her inhaler and when she asked to do the nebulizer they told her they didn't have nebulizer machines there. They also took her to the dining room on that Saturday evening but didn't have portable oxygen to give her and about half way through dinner she got so out of breath she asked to go back to her room. When she needed to go to the bathroom they told her to just wheel herself to the bathroom and go. She has a high risk for falling yet they didn't bother to have anyone in the room with her just in case she fell. There are no phones in the rooms so we had no way to get in touch with her or vice versa, we live about 30 minutes away. The excuse we got was they don't have phones in the rooms because they "figure everyone uses cell phones these days so there's no need to have phones in the room". Sometimes mom has a hard time using the tv buttons let alone a cell phone. The nurse also said most nursing homes don't have phones in patient rooms. We told her that we know for a fact that others do as she has been in a few other rehab/nursing homes short term. have phones in the patient's rooms. We were just ignored. At one point while she was there she wanted to lay down to relieve her back because she was in so much pain and very depressed and needed to lay down. They told her it's not bed time yet and she has to stay in her wheelchair until bedtime. The food was barely edible, and looked really bad and mom said it was cold, it was a hot meal, the cold jello was melting. It's very hot in the entire building that even mom was hot, and she's usually always cold so that says something right there. Mom also said she was scared of the nurses.She said they were attitude was horrible and they were gruff with her. She's never been scared of any other nurses she's had anywhere else. There are no screens in the windows and mom's room's window was open to get a little air but wasps were coming in so Troy closed the window-(which was a real chore in itself)-and got rid of the wasps. The view from her room wasn't pleasant. There was a window boarded up, multiple tarps hanging from gutters. Panels and fiberglass on the ground. The building is run down. If you have loved ones who need to be in a rehab/nursing facility we strongly advise you avoid Aperion Care Arbors in Michigan City, Indiana.

Bill Russell

Mar 2026

via Google

The staff is great. My sister has been very well taken care of in her last days. They have been keeping her very comfortable, I thank them for that

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Government Inspection History

13 inspection visits in the last three years, 81 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 13, 2026Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2026

Apr 1, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Feb 10, 2026Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

Dec 9, 2025Fire Safety StandardHealth Standard18 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

Oct 8, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2025

Jul 30, 2025Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2025

Jun 3, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 1, 2025

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2025

Dec 13, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

Jun 28, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 29, 2024

Mar 26, 2024Health Complaint3 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

Jan 24, 2024Fire Safety ComplaintHealth ComplaintInfection Control4 citations
  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

Nov 3, 2023Health Complaint11 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 30, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Jul 20, 2023Health Complaint4 citations
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2023

  • Help the resident with transportation to and from laboratory services outside of the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Aperion Care Arbors Michigan City offer?

Aperion Care Arbors Michigan City offers Skilled Nursing / Long Term Care.

Where is Aperion Care Arbors Michigan City located?

Aperion Care Arbors Michigan City is located at 1101 E Coolspring Ave in Michigan City, Indiana.

What do families say about Aperion Care Arbors Michigan City?

Reviews for Aperion Care Arbors Michigan City are sharply split: several families describe serious lapses in care, an aging and poorly maintained building, and unresponsive staff, while others praise the physical therapy team and describe compassionate, attentive care during recovery or end-of-life stays. The community's 3.1-star average from 109 Google reviews reflects this inconsistency.

How did Aperion Care Arbors Michigan City do on recent health and safety inspections?

Aperion Care Arbors Michigan City had 13 government inspection visits in the last three years, with 81 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Aperion Care Arbors Michigan City?

Submit the Request Information form on this page to connect with Aperion Care Arbors Michigan City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Aperion Care Arbors Michigan City? Claim this listing to update photos, pricing, and details. It's free.

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