Jan McDonald
Jul 2026
The Ashton is a clean and friendly place to visit. The staff is great!!
1 / 16Quick Facts
- Pet Policy
- Welcomes both cats and dogs
- Memory Care Setting
- Secured, homelike memory care neighborhood on-site
- Location
- Located within Country Club Plaza shopping district
What Families Think
Reviewers overwhelmingly describe The Ashton on the Plaza as a beautiful, clean community with friendly, caring staff, especially praising the therapy team and daily activities. A handful of reviews raise concerns about inconsistent housekeeping, laundry mix-ups, and communication issues, including one detailed account of care lapses that led a family to leave after a management transition.
The Good
- Friendly, warm staff frequently praised by visitors
- Clean, attractive facility noted by many reviewers
- Therapy staff singled out for positive engagement
- Central Country Club Plaza location near shops and dining
- Pet-friendly for cats and dogs
- Secured memory care neighborhood for dementia residents
The Bad
- A few reviews cite inconsistent housekeeping and laundry handling
- One detailed report described lackadaisical care and poor staff communication
- One reviewer noted difficulty getting information by phone
AI-generated from reviews and community data.
About The Ashton on the Plaza
The Ashton on the Plaza is a senior living community in the heart of Kansas City, Missouri, offering assisted living and memory care. Featuring Spanish-inspired architecture, elegant fountains, and boutique-style amenities, the community is designed to enhance comfort, safety, and independence while fostering an engaging, connected lifestyle. Residents enjoy maintenance-free living in a supportive environment that combines luxury with compassion.
Assisted living provides daily support with personal care, dining, and activities while helping residents maintain their independence. Memory care is offered through the Magnolia Trails" program, which provides a secure, homelike setting with routines built to honor dignity and connection. Apartments feature thoughtful layouts with built-in safety features, available in a range of spacious and modern options.
Daily life includes a variety of engaging programs such as bingo, trivia, movie nights, arts and crafts, and intergenerational activities, along with welcoming shared spaces where residents can connect and stay active.
Located within Kansas City's iconic Country Club Plaza, the community keeps residents close to premier shopping, acclaimed restaurants, beautiful parks, and cultural attractions. Nearby destinations include the Nelson-Atkins Museum of Art, Jacob L. Loose Park, the Kansas City Zoo & Aquarium, Swope Park, and Starlight Theatre, along with restaurants and markets such as Whole Foods, Cosentino's Market, and dining spots throughout the Plaza. The central location also makes visiting easy for families throughout the metro, including Brookside, Mission Hills, Prairie Village, Leawood, and Overland Park.
The Ashton on the Plaza is pet-friendly, welcoming cats and dogs so residents and their companions can feel at home.
Types of Care
Assisted LivingHome Health and HospiceIndependent LivingMemory Care
Amenities
Room Amenities
- Multiple Floor Plans
- Private Rooms
- Wi-Fi / High-Speed Internet
Meals & Dining
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Theater Room
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.7overall · 51 ratings combined
4.7★ on Google (50) · 5★ on Yelp (1) · Yelp page ↗
Christina CLC
Mar 2026
Very friendly and cozy
Doris Mendel
Mar 2026
Ashton On The plaza is a cosmetically lovely facility. That’s about the only nice thing I can say about it. The care is lackadaisical, they don’t clean the rooms, they don’t change their sheets, they don’t do the laundry regularly, when they do the laundry they put it in a variety of ridiculous places as opposed to in the clearly labeled drawers. There appears to be no communication between staff. It is a horrific facility and I would not put anyone you liked here. That being said, they fired the manager and brought in a transition team to fix things but after three months, I decided it just wasn’t worth the 8000 bucks a month for me to wait for them to get their shit together.
K B
Dec 2025
I rarely call the main number but every time I've done so, the person who answers is most concerned with pointing out to me that it's not her job to know where residents are. I just wanted to find out who was and how to get in touch with them. I'm usually fairly quickly called back by someone else on staff. afterwards.
Joy Crimmins
Dec 2025
Beautiful place, lots of amenities and great location by the streetcar and Plaza.
Frequently Asked Questions
What types of care does The Ashton on the Plaza offer?
The Ashton on the Plaza offers Assisted Living, Independent Living and Memory Care.
Where is The Ashton on the Plaza located?
The Ashton on the Plaza is located at 2 Emanuel Cleaver II Blvd. in Kansas City, Missouri.
What do families say about The Ashton on the Plaza?
Reviewers overwhelmingly describe The Ashton on the Plaza as a beautiful, clean community with friendly, caring staff, especially praising the therapy team and daily activities. A handful of reviews raise concerns about inconsistent housekeeping, laundry mix-ups, and communication issues, including one detailed account of care lapses that led a family to leave after a management transition.
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