American HomePatient

Carrie Ann Gregory

Mar 2026

via Google ↗

Great customer service! Emee was very helpful and knowledgeable.

Jill Johnson

Apr 2025

via Google ↗

No one in Dublin office can do anything with billing...when I request supplies they say they are bring them out but I have to keep calling cause nobody comes. Took forever and many phone calls to get my cpap and the rep that brought it was very rude ad had a horrible attitude ..this company needs better management

Anonymous

Mar 2024

via Google ↗

Trying to do business with these people is near about impossible. They do not call you back when they say that they will, they will not set up appointments like they say they will, and or answer their phones. It’s been weeks and we are still unable to take care of the business that needs to be dealt with. Update: Called back during working hours again no answer but was placed on the overflow line. There I was told that they would leave a message for someone to get back to me and that they were sorry for all this trouble. However, no one called me back. No surprise. I ended up calling back myself again and talked with a lady who mostly said “Maybe and I don't know” Then she placed me on hold and hung up on me. She couldn't answer any of my questions even though I pressed all the right buttons. This business is a joke and I've tried more times than once. ***Update: They will continue to send out the wrong supplies and never complete what they claim they will. They will have your equipment all messed up and send you letters out saying that you're not using your machine despite they aren't sending you the correct supplies. I've made calls and they are all over the place. If you can get a different company I would run to it. This company is horrible. UPDATE #2 Now, we are getting letters saying that we have to return the machine bc they would NOT send the orders out despite me calling so many times. I even had a Mrs. Pittman claim that she would be calling me back at one time but of course, she did not. I was told as well to contact the billing department which I did and they claimed that they could not help but transferred me to someone who should be able to but when I was on the phone with them they said that they were not the right department to help. Anyway, I was transferred 4 times until I ended back up on the line with Mrs. Pittman. This place has made me so angry. Some insurance will not pay for another sleep study and this company will destroy your need for one. RUN!! UPDATE #3 January 22, 2024 Even after all of this time and their mistakes and I continued calling different staff members with them promising to call back and fix the issue ( Mrs. Pittman, and Mrs.Teresa ) they never did call me back. I left message(s) and told others SEVERAL times. I received a return box and had to return the CPAP machine. I called one last time and was told to get another sleep study. Some insurance will not cover for another one. TRUST ME DO NOT USE AHP (Lincare). Update: #4 The purpose of updating my review is because I'm hoping that if it even helps one person then I am happy. The health and well-being is very important and when a company does not value you and they take advantage of your time and money it needs to be known. Thankfully because of this company's neglect caused my husband to lose his CPAP machine and could have made it impossible for him to have ever received one for at least five years before his insurance would allow another study we were grateful to have what they did overturned because of a wonderful lady we spoke with who works with his insurance company and with the help from his doctor he will receive another CPAP machine and this time the lady from his insurance suggested that we use a different company because American Home Patient does NOT have a good reputation. So we are very pleased with this and hopefully, this will bring awareness about this company. BEWARE!

Thomas Jackson

Sep 2023

via Google ↗

Apparently I can't even pay for a new cpap mask out right without updated notes from my dr and a prescription.... even though I've been on a cpap for almost 10 years and being supplies from them for a long time. I will never use this company again. It has always been a hassle to get supplies with them everytime. Take your business elsewhere.

Kathy Asbell

Feb 2023

via Google ↗

I would give higher but lately I've been having a lot of problems with them. I didn't use too. I've been trying to get my bipap machine for a very long time. They keep giving me the run around and all kinds of excuses. I'm fixing to start going somewhere else for my things.