Tim Nelson
Apr 2026
Great friendly staff to work with, called Beth who answered the phone about a question about my machine she thoroughly reviewed my chart and settings to make sure they were all set correctly thanks so much for the wonderful care.
American HomePatient
1209 N Fayetteville St4.6(21 ratings)· Asheboro average: 4.4
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Quick Facts
- Availability
- Staff respond to needs any time, day or night
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families who use American HomePatient for home health and hospice services in Asheboro generally describe the staff as friendly, helpful, and quick to respond, even outside of typical business hours. One reviewer, however, described a discouraging interaction when seeking advice about medical equipment, an experience that led them to consider other options.
What reviewers praise
- Staff described as friendly and helpful
- Quick to respond to equipment needs
- Available day or night for support
- High overall Google rating from families
What reviewers flag
- One report of an unhelpful, dismissive customer service interaction
AI-generated from reviews and community data.
American HomePatient is a home care agency serving Asheboro, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.6 out of 5 across 21 reviews.
About American HomePatient
American HomePatient is an at-home care agency serving clients in Asheboro, North Carolina with equipment and support services.
Reviewers consistently praise the friendliness and helpfulness of staff, noting their responsiveness at any time of day or night. One reviewer wrote, "Every time I need them they always come through for me." Staff have been commended for thorough attention to client needs, from answering questions about equipment settings to helping resolve urgent issues like replacing forgotten items. However, reviews are mixed regarding customer service knowledge, with one caller reporting unhelpful and curt responses when seeking product recommendations.
Types of Care at American HomePatient
At-Home Care
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Help Me ChooseReviews of American HomePatient
4.6overall · 21 ratings combined
4.6★ on Google (21)
Brenda Chafin
Sep 2025
The people are very friendly and helpful and kind 😊 Awesome I Appreciate American Home patient They do Their people wonderful to help Them
Shanna
Jun 2025
Called to ask a question this morning about different hospital mattresses and the lady who assisted was not very helpful. She was very short with answers when asked if she could suggest the best kind or how I can find a good quality mattress. This lady could have cost the company some money if I was going to purchase from there. I changed my mind quickly after the lack of knowledge she had and the unwillingness to help. We definitely could use better customer service in this world!
Loretta Long
Oct 2024
They are great My husband is in Asheboro and he forgot a part of his sleep mask at home, they helped him so now he can sleep . Thank you so much 😊
debadged hellcat
Mar 2024
Every time I need them they always come through for me. It doesn’t matter what time of day or night. They are always there for me whenever I need them. Day or weekend.
Frequently Asked Questions
What types of care does American HomePatient offer?
American HomePatient offers At-Home Care.
Where is American HomePatient located?
American HomePatient is located at 1209 N Fayetteville St in Asheboro, North Carolina.
What do families say about American HomePatient?
American HomePatient carries a 4.6 out of 5 rating from 21 Google reviews. Families who use American HomePatient for home health and hospice services in Asheboro generally describe the staff as friendly, helpful, and quick to respond, even outside of typical business hours. One reviewer, however, described a discouraging interaction when seeking advice about medical equipment, an experience that led them to consider other options. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit American HomePatient?
Submit the Request Information form on this page, or contact American HomePatient directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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