Debbie Smith
Aug 2025
Very grateful for the way Lorie connects with the community
Amedisys Hospice Care
450 Racetrack Rd Ste 1023(4 ratings)· Washington average: 4.1
Part of Amedisys · 107 communities · 4.6★ average
1 / 5Quick Facts
- Veteran Support
- Participates in We Honor Veterans end-of-life program
- Bereavement Support
- Up to one year of grief counseling for families
- Service Area
- Covers Washington County and six neighboring PA counties
- Coverage
- Hospice care fully covered by Medicare Part A
What Families Think
Reviews for this hospice provider are sharply split: some families describe deeply compassionate nursing, chaplain support, and rapid response during a loved one's final hours, while others report serious communication breakdowns, slow callbacks, and conflicts over pain medication management with the attending physician.
The Good
- Nurses and chaplains praised for compassion and respect
- Rapid response when family needed urgent help
- Emotional and spiritual support during end-of-life
- Bereavement support offered to families after loss
The Bad
- Multiple reports of slow or unanswered callbacks from nurses
- Two reviewers describe the attending doctor as rude or dismissive
- Complaints that promised services went unfulfilled or ignored
- One report of medication concerns tied to liver failure care
AI-generated from reviews and community data.
Amedisys Hospice Care is a home health agency serving Washington, Pennsylvania offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Chapel / Religious Services. Families rate it 3.0 out of 5 across 4 reviews.
About Amedisys Hospice Care
Amedisys Hospice Care in Washington, Pennsylvania provides specialized hospice care for patients with terminal illnesses. The care focuses on pain and symptom management, emotional and spiritual support, and helping patients maintain quality of life rather than pursuing curative treatment.
The hospice team offers comprehensive in-home services including nursing care, hospice aides for activities of daily living, medication management, and social work services. Chaplains provide spiritual care tailored to patients' and families' needs, and trained volunteers offer companionship and practical assistance such as transportation support.
Amedisys serves Washington County and surrounding areas including Allegheny, Butler, Fayette, Greene, Indiana, Somerset, and Westmoreland counties. The care team is available 24 hours a day, 7 days a week, and works with family members and primary caregivers to develop personalized care plans. The organization participates in the We Honor Veterans program to address veterans' unique end-of-life needs.
Family support extends beyond the patient's care. Families receive social work services, respite care, and bereavement counseling. After a patient's passing, families can access up to one year of bereavement support and guidance from trained counselors, with both virtual and in-person support group options available.
Hospice services are typically covered at 100% by Medicare Part A, Medicaid in most states, and many private or managed care insurance plans for eligible patients. All medications, equipment, and supplies related to the terminal illness are included in coverage.
Types of Care at Amedisys Hospice Care
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Medication Management
Activities
- Religious Services
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Help Me ChooseReviews of Amedisys Hospice Care
3overall · 4 ratings combined
3★ on Google (4)
Christine Miller
Jul 2025
My husband is currently a patient under their pallative care program and has been under their care for about 2 months now. They originally were great in getting him started in the program. Questions were answered, calls returned promptly, it nice to contact them 24/7. Unfortunately as each week went by the services they are supposed to provide or we asked help with went unanswered or ignored. My husband had to directly ask to speak with his attending doctor and during their conversation my husband was treated with rudness, the man had no compassion and when it came to discussing medications the doctor told my husband he would only prescribe Methadone, or nothing at all. Methadone is not a viable option for my husband, it doesn't treat pain. My husband is in end stage liver failure. They keep wanting to prescribe medication that is harmful to the liver. Now when we call we wait several hours before a nurse calls back. There is never a set day or time when the nurses visit. What they advertise that they offer isn't always the case. My husband feels as well I that he is being neglected and labeled unjustly. And now they claim they are giving him a new care team, but medication they prescribed was never discussed prior to authorization. Then 2 days after the order was placed he still hasn't gotten the medication . We researched it and it was not for what they told us they were prescribing it for and its bad for your liver and blood tests need to be done to monitor levels. They don't do bloodwork. I recommend you really do your homework and research before choosing this company.
Joseph Miller
Jul 2025
They have no compassion, no communication skills. They tell you to call anytime and it takes hours before a nurse calls you or shows up. Doctor doesn't read your chart, he is rude and arrogant. They make me feel as if I'm not a part of my overall treatment plan. They make me feel as though I'm being neglected. As well as making me feel labeled as something I'm not. Doctor communicated to me about my medications and he said it was his way or no way. Have called administration twice to voice my concerns. When a person is under palliative care they shouldn't be subjected to more stress, they claim to offer services for mental health and I have repeatedly asked for it as I also have mental health issues and there is no one. Instead of making me more comfortable in my last days they are making it worse. My recommendation is if you truly care about your loved one look elsewhere for care.
Nancy Tauzel
Jul 2019
Our family can not express the gratitude we have for the whole hospice team. Not one time did we call that we were treated with compassion and respect. Several times they sent a nurse out right away to check on our mother and make her comfortable. Rae was absolutely wonderful and treated mom more like her daughter. Kelly the nurse was wonderful. The pastor came to see her and pray with us. Mom passed away peacefully three hours later.
Frequently Asked Questions
What types of care does Amedisys Hospice Care offer?
Amedisys Hospice Care offers Home Health.
Where is Amedisys Hospice Care located?
Amedisys Hospice Care is located at 450 Racetrack Rd Ste 102 in Washington, Pennsylvania.
What do families say about Amedisys Hospice Care?
Reviews for this hospice provider are sharply split: some families describe deeply compassionate nursing, chaplain support, and rapid response during a loved one's final hours, while others report serious communication breakdowns, slow callbacks, and conflicts over pain medication management with the attending physician.
How can families visit Amedisys Hospice Care?
Submit the Request Information form on this page to connect with Amedisys Hospice Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Amedisys Hospice Care? Claim this listing to update photos, pricing, and details. It's free.
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