Georgees Barkho
Apr 2021
Worst customer service
Alpha Home Care, LLC
1050 W University Dr #13.7(3 ratings)· Rochester average: 4.7
Own this agency? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2011
- Review sample size
- Rating reflects only three Google reviews
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Alpha Home Care, LLC is a small home health and hospice provider in Rochester, Michigan with a 3.7 out of 5 rating based on just three Google reviews. Feedback is mixed, with one reviewer praising the local, qualified nursing and therapy staff and another citing poor customer service.
What reviewers praise
- Praised as local, thoughtful, and qualified
- Nurses and therapists specifically commended
What reviewers flag
- One report of poor customer service
- Very few reviews to judge consistency
- No published pricing information
AI-generated from reviews and community data.
Alpha Home Care, LLC is a home health agency serving Rochester, Michigan offering At-Home Care and Home Health. Families rate it 3.7 out of 5 across 3 reviews.
About Alpha Home Care, LLC
Alpha Home Care, LLC is a Medicare-certified home health agency serving clients in Rochester, Michigan since 2011. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services to patients receiving care at home.
Reviewers consistently praised the quality and attentiveness of the clinical staff. One reviewer noted that the agency is local and employs "thoughtful, qualified nurses and therapists." The agency holds a CMS quality star rating of 3.5 out of 5.
Types of Care at Alpha Home Care, LLC
At-Home CareHome Health
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Alpha Home Care, LLC
3.7overall · 3 ratings combined
3.7★ on Google (3)
Mary Beth Summers
Sep 2020
I love the care Alpha provides. They are local and have thoughtful, qualified nurses and therapists.
Medicare Quality of Care
Alpha Home Care, LLC is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
- Would definitely recommend the agency64%US 79%
- Rated their overall care 9 or 10 out of 10100%US 85%
- Care was given in a professional way100%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety94%US 82%
10 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around63%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations70%US 61%
Service area
Alpha Home Care, LLC reports serving 22 ZIP codes, including Rochester, Detroit, Utica, Warren, Auburn Hills, Center Line, Clinton Township, Eastpointe, Farmington, Grosse Pointe and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 239181. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Alpha Home Care, LLC offer?
Alpha Home Care, LLC offers At-Home Care and Home Health.
Where is Alpha Home Care, LLC located?
Alpha Home Care, LLC is located at 1050 W University Dr #1 in Rochester, Michigan.
What do families say about Alpha Home Care, LLC?
Alpha Home Care, LLC carries a 3.7 out of 5 rating from 3 Google reviews. Feedback is mixed, with one reviewer praising the local, qualified nursing and therapy staff and another citing poor customer service. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Alpha Home Care, LLC?
Yes. Alpha Home Care, LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Alpha Home Care, LLC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Alpha Home Care, LLC?
Submit the Request Information form on this page, or contact Alpha Home Care, LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Alpha Home Care, LLC? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Rochester.
From $3,900/moPartnerSunrise of Troy
Troy, Michigan4.4 mi
4.8(30)
Assisted LivingMemory CareRespite / Short-Term Care
From $3,600/moPartnerSunrise of Bloomfield Hills
Bloomfield Hills, Michigan12.1 mi
4(42)
Assisted LivingMemory CareRespite / Short-Term Care
From $5,900/moPartnerSunrise on Vernier
Grosse Pointe Woods, Michigan20.5 mi
4.1(27)
Memory CareRespite / Short-Term Care
From $4,800/moPartnerSunrise of Grosse Pointe Woods
Grosse Pointe Woods, Michigan21.6 mi
4.6(34)
Assisted LivingMemory CareRespite / Short-Term Care
PartnerOakBrook Senior Living at Meadowbrook
Northville, Michigan22.9 mi
Assisted LivingMemory Care
PartnerOakBrook Senior Living at Milford
Milford, Michigan23.9 mi
Assisted LivingMemory Care