Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
Almost Family is a home health agency serving Eau Claire, Wisconsin offering Home Health. Families rate it 2.5 out of 5 across 6 reviews.
About Almost Family
Almost Family is a Medicare-certified home health agency serving Eau Claire, WI and has been Medicare certified since 2003. Services offered in the home include skilled nursing and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Almost Family 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Almost Family
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2.5overall · 6 ratings combined
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Medicare Quality of Care
Almost Family is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way83%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety74%US 82%
68 completed patient surveys, 19% response rate.
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around44%US 83%
- Patients got better at getting in and out of bed44%US 83%
- Patients got better at bathing33%US 86%
- Patients' breathing improved30%US 85%
- Patients got better at taking medications correctly37%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations36%US 61%
Service area
Almost Family reports serving 42 ZIP codes, including Eau Claire, La Crosse, Altoona, Augusta, Blair, Bloomer, Boyceville, Boyd, Cadott, Chetek and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 527281. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Almost Family offer?
Almost Family offers Home Health.
Where is Almost Family located?
Almost Family is located at 3615 N. Hastings Way, Suite 100a in Eau Claire, Wisconsin.
Does Medicare cover care from Almost Family?
Yes. Almost Family is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Almost Family?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Almost Family?
Submit the Request Information form on this page to connect with Almost Family and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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