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All Heart Home Care

2 International Plaza #901

3.8(12 ratings)· Nashville average: 4.3

All Heart Home Care, photo 1

Quick Facts

What Families Think

Reviews for All Heart Home Care are sharply mixed: one family described an excellent recovery experience with named nurses and therapists, while several other reviewers report serious problems with communication, scheduling, and the quality of therapy visits. Complaints about billing practices and staff turnover appear alongside the praise.

The Good

  • One reviewer praised named PT, OT and nursing staff by name
  • Described as caring, professional team during recovery
  • Home health recommended by a healthcare-industry reviewer

The Bad

  • Multiple reports of poor communication among staff and with patients
  • One report of nurses let go and inconsistent staffing
  • One report of failure to coordinate home health aide services for weeks
  • One report of short, minimal therapy visits and possible overbilling

AI-generated from reviews and community data.

All Heart Home Care is a senior care provider serving Nashville, Tennessee offering At-Home Care. Families rate it 3.8 out of 5 across 12 reviews.

About All Heart Home Care

All Heart Home Care provides home health and hospice services in Nashville, Tennessee. The company serves patients recovering at home who need skilled nursing, physical therapy, occupational therapy, and other therapeutic support.

Family experiences with All Heart Home Care are mixed. Some families report deeply positive interactions, with one noting the staff as "some of the most caring professional people I've ever met" and highlighting named therapists who contributed meaningfully to recovery. However, other families describe significant frustrations: therapy sessions sometimes run only the minimum billable 30 minutes, office coordination of services has reportedly fallen short of requests, and communication breakdowns between staff and with patients about appointment schedules have been recurring concerns. A few families expressed doubt about whether session lengths meet their actual needs.

All Heart Home Care holds a 3.8 out of 5 Google rating based on 12 reviews. Families considering this provider may want to clarify expected session lengths and communication protocols with the office before starting care.

Types of Care at All Heart Home Care

At-Home CareHome Health and Hospice

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Reviews of All Heart Home Care

3.8overall · 12 ratings combined

3.8★ on Google (12)

R0SIE

Mar 2026

via Google

Terrible work place, they let 2 nurses go for no reason. Then when you call them they give you the run around. Not a quality company to work for.

Kelly Thomas

Jun 2025

via Google

Just started, it was ok at first.but I'm now having my doubts.i agree with another Post about the length of therapy. I have only received two visits of 30 minutes. Until I seen the other review, I thought that was normal. I'm in a situation and don't know how to handle it. Should I talk to my doctor and request another agency or not?

Kelley Floyd

Oct 2022

via Google

Give absolutely the minimum in the 30 to 60 minutes of therapy they are billing insurance for . Uncaring . Talk about other clients to clients the are with . Complain about where the have to drive . BLAME LACK OF COMMUNICATION ON EACH OTHER , never pay attention to patients Dr appointment schedules , you will have to tell them repeatedly even if you give them written schedule . Call patient's liars even though their caregiver has the same information. This is a scam company , billing insurance for care that is only worth while if you are completely immobile. Had warning signs from the beginning, but by the end it was such a waste of time and insurance money ,,we had to fire them . And even then the therapist thought they could show up thinking the caregiver wouldn't be there . Horrible consideration on scheduling policies . Just run and go for a reputable PT and OT company recommended by a trusted Dr. Not what the nursing home or hospital setup . You have a choice . The nursing home and hospital get kick backs for setting these up . Ask your independent Dr. And with any of these companies make sure you track the therapy and time . And trust your family member over them saying the patient must be confused etc . We had a therapist call a mentally sound man a liar when she was giving him information about his other therapist. Filing a formal complaint with insurance to make sure there is no over billing and with the Proper authorityies that over see senior home care programs . JUST RUN !!!

Valerie Payne

Aug 2022

via Google

My first home health experience was a success thanks to the amazing staff of this company! These individuals really are some of the most caring professional people I've ever met. Special thanks to Andrew (PT), Christina (OT) and all three of the nurses that helped me with my recovery. I work in healthcare and would HIGHLY recommend this company. They're really all that and a bag of chips.

Mark white

Apr 2021

via Google

waited on office staff to strictly coordinate HH aide. complete failure on obtaining HH services as requested and tried for weeks. please go after a more reliable and reputable company. stay far away from using this company.

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Frequently Asked Questions

What types of care does All Heart Home Care offer?

All Heart Home Care offers At-Home Care.

Where is All Heart Home Care located?

All Heart Home Care is located at 2 International Plaza #901 in Nashville, Tennessee.

What do families say about All Heart Home Care?

Reviews for All Heart Home Care are sharply mixed: one family described an excellent recovery experience with named nurses and therapists, while several other reviewers report serious problems with communication, scheduling, and the quality of therapy visits. Complaints about billing practices and staff turnover appear alongside the praise.

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Submit the Request Information form on this page to connect with All Heart Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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