K Velour
Jun 2026
believe the reviews that mention terrible communication! I have often gone more than a week without a caregiver and never heard anything from Alfabest. when I finally was able to get ahold of them, one of their staff members yelled at me that it wasn't his fault. I, over the phone and in writing, as well as my FG advocate has communicated multiple times very clearly that I do NOT want -a male caregiver -more than one caregiver and -I have asked that if caregivers are absent, that they notify me before 5pm the day before so I can rearrange my transportation. not only have they not honored this, they regularly will insist that their way is the only way. except...they clearly do not train these caregivers? my first defended child predators. another recent one was unable to clean at all. what will this company do for you? defend themselves. they will try to twist situations when you call them out so they are the victims. y'all can't even answer the phone for a week...how are y'all the victims? what are y'all paid for? because all y'all have done so far is insult me repeatedly. literally the first day I was supposed to have someone from 8:30-4:30. no one showed. I couldn't get ahold of the office. then some stranger bangs on my door at 6:30 pm saying they work for your company. no follow up has ever been done on any of these things. good luck with Medicaid investigating the fraud y'all are commiting. absolutely unacceptable that y'all have any kind of authority over people with disabilities.
