1 / 2CMS Care Compare
Reviews of Alden Terrace Convalescent are sharply divided: some families praise the caring, attentive staff and a clean, welcoming environment, while others describe serious neglect, unsanitary conditions, and inadequate nursing oversight. The wide gap between the highest and lowest ratings suggests inconsistent experiences depending on unit or shift.
AI-generated from reviews and community data.
Alden Terrace Convalescent is a senior living community in Los Angeles, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 25 reviews.
Alden Terrace Convalescent Hospital in Los Angeles provides licensed skilled nursing and supportive care for older adults, addressing physical, emotional, and social needs within a structured care environment. The community uses an interdisciplinary, team-based approach focused on supporting each resident's plan of care to help residents improve and maintain their highest possible quality of life.
Nursing care is available around the clock, delivered by Registered Nurses, LVNs, CNAs, and restorative staff. Care is coordinated by a team of nurses, therapists, and clinical specialists who work together to support physician-directed plans of care, with services continuously reviewed and adapted to meet residents' evolving needs.
For residents with memory care needs, Alden Terrace offers a secured unit with controlled access, structured daily activities, and 24-hour supervision. This setting is designed to support resident safety, orientation, and individualized care planning through structured daily routines.
Families and designated representatives are encouraged to participate in care planning and communication, with involvement based on resident preferences and privacy guidelines. Open communication between the care team and families regarding resident needs is emphasized throughout the care process.
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Help Me Choose2.8overall · 39 ratings combined
3.1★ on Google (25) · 2.3★ on Yelp (14) · Yelp page ↗
Joshua Almadin
Nov 2025
Staff is very welcoming and considerate of their Residents. They treat them like family. It is evident from the moment you walk in that they care and ensure your positive experience. It is a healing and calming environment. In my time in Los Angeles, I will remember how full my heart was with them. Thank you and keep pushing.
Nicholo Hernandez
Nov 2025
My experience with Alden Terrace Convalescent Hospital has been outstanding. The staff members are caring, patient, and genuinely dedicated to the well-being of every resident. They take the time to get to know each person and treat them with kindness and respect. The facility is always clean, comfortable, and welcoming, which gives for family great peace of mind. The nurses and caregivers communicate regularly with the family and make sure ur loved one’s needs are always met — whether it’s medical care, meals, or social activities. I would highly recommend this place for the best quality of care.
Sabrina Vazquez
Jan 2025
I had to give this place one star in order to write my review, but in reality Id put zero stars! Please stay far away from this with your loved ones who need some assisting. My dad was there for a little over 3 months, walked in nice & strong & left in an ambulance nearly dead. They over medicated him, left him to lay in his own feces & paid zero attention to his needs. Id go visit & they all pretended to be the sweetest care team from the social workers to the nurses. He had feces inbedded in his nails & hands because they wouldnt clean him up. Hes now malnourished & unable to walk. They were suppose to give him therapy & never did. There are so many other things to put not sure of the space provided here. Please take your loved ones else where or keep them @ home with a nurse if possible
Regina Miranda
Jul 2022
This is one of the worst places I have ever been to! I can't even believe we had put my mother in such an awful place!! We only settled on this place because my mother's house tragically burned down and we can't care for her currently. This place had a bed opening so we took it. From the get go, I did not like the looks of this place. It was not the cleanest and the most unfriendliest. The nurses here are not on top of their jobs and my mom was not really watched well. We brought her enough clothes for at least a week or 2 and she always had the same shirt on that wasn't hers and her pants were always dirty. I spoke to the nurses there about my concerns and they just said ok and did nothing. The security is not the best and I felt that my mom could walk out the door at any moment. This place is ridiculous and I would not recommend anyone to bring a loved one here. The reviews speak for themselves and I feel horrible that we brought our mother here. We lasted only a week here and transfered my mom out of this dungeon. She is in a new facility closer to home and this new place is awesome, it's like day and night. The facility is clean and the nurses are excellent. We couldn't be more pleased with this new place. Never bring a family member to Allen terrace, it's a nightmare!
Dave Jackson
Sep 2018
I went to visit my brother at the facility and the whole while I was there, no one came in to check on him at all. The employees are not doing there jobs. The restroom was in needing of a good scrub down, the toilet seat had urine all over it, there was a portable toilet on wheels that had feces left on it from the last person that used it. My brother's knees are almost the size of melons and the skin on both feet are cracking and shiny since no one is actually doing their jobs. The employees were either talking up a storm with each other or on cell phones. Some of the patients have TVs while others do not even though all patients should have one for each other. My understanding is that they have internet, but only the employees are able to use it and as for the patients, who cares (Employees). I forget what is wrong with my brother's stomach, but he was given onion soup one day knowing that he could not eat it. I needing dentures so that he could have teeth, they gave him glasses that were so thick that I do not remember that last time I saw anyone wearing thick glasses. Why are the employees supposedly working at the facility from having the training, but are not trying to do their job that they are getting paid to do? FREE money all around while no work to do I guess. Almost four hours and no one came in to check on my brother even once. Even the social worker will not do her job, sad. I am reading all the reviews and I just don't get it, praise is being given, but its not the truth.
9 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2025
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Severity B of L: potential for minimal harm, patternCorrected Dec 13, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 5, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2023
Construct fire resistant interior walls.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 28, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Alden Terrace Convalescent offers Skilled Nursing / Long Term Care.
Alden Terrace Convalescent has not published its pricing. For context, communities in Los Angeles that publish rates start around $4,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Alden Terrace Convalescent is located at 1240 S Hoover St in Los Angeles, California.
Reviews of Alden Terrace Convalescent are sharply divided: some families praise the caring, attentive staff and a clean, welcoming environment, while others describe serious neglect, unsanitary conditions, and inadequate nursing oversight. The wide gap between the highest and lowest ratings suggests inconsistent experiences depending on unit or shift.
Alden Terrace Convalescent had 9 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Alden Terrace Convalescent and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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