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Alamogordo Hospice

1859 Indian Wells Road

4.1(8 ratings)· Alamogordo average: 4.3

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Alamogordo Hospice

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1978
Ownership
Privately owned agency
Medicare history
Medicare certified since 1978
In-home therapies
Physical, occupational and speech therapy provided at home
Spiritual support
Chaplain sends letters throughout the year after a loss

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Alamogordo Hospice nurses and aides as kind, attentive and good at managing pain, and several credit the team with real peace of mind during a loved one's final months. One reviewer reported about two months of waiting for a caregiver, with missed starts and cancelled meet-and-greets. Google ratings average 4.1 across 8 reviews.

What reviewers praise

  • Reviewers praise kind, compassionate nurses and aides
  • Pain managed promptly, per one family
  • Staff kept families updated and in touch
  • Chaplain follow-up continued through the first year
  • Medicare quality rating of 4.5 out of 5 stars
  • Physical, occupational and speech therapy offered at home

What reviewers flag

  • One report of two months without an assigned caregiver
  • One reviewer described missed start dates and cancelled meet-and-greets
  • One reviewer felt management gave excuses and the agency lacked caregiver staffing
  • No published pricing

AI-generated from reviews and community data.

Alamogordo Hospice is a home health agency serving Alamogordo, New Mexico offering Home Health. Families rate it 4.1 out of 5 across 8 reviews.

About Alamogordo Hospice

Alamogordo Hospice is a Medicare-certified home health agency serving Alamogordo, NM and has been Medicare certified since 1978. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Alamogordo Hospice 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Alamogordo Hospice

Home Health

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Reviews of Alamogordo Hospice

4.1overall · 8 ratings combined

4.1★ on Google (8)

Write a review

Ed G

Jul 2026

via Google ↗ · Report

I delayed writing this review out of a sense of fairness. But waiting is over. My wife has Stage IV cancer. She signed up with Alamogordo Home Health Care and began receiving visits from an occupational therapist. She was making progress and getting stronger. Then the visits abruptly stopped with no explanation. Calls and emails to the company have gone unanswered and unreturned. It is horrific the way the company ghosted a patient with cancer. Do not patronize them or you will regret it.

Marilyn Orr

Mar 2026

via Google ↗ · Report

I called for some advice/information regarding my 98 year old MIL. Donna was so kind to talk with me and clearly a very caring hospice nurse. If she is representative of this organization, I would not hesitate to have them care for my loved one.

Ryan Jenkins

May 2023

via Google ↗ · Report

I have been trying to get care from this agency for about 2 months and still have not had a caregiver. I have had promises to start next Monday and no one shows up and two caregivers have been scheduled for a meet and greet and both of those have canceled. When I called and spoke to the manager, Margaret Hernandez, she gave me a lot of excuses and lip service. While she shared with me the things she is dealing with I do have compassion for her as it is obvious other departments, upper management, and the owners are not providing her with the tools to attract, train, and retain quality caregivers. I don't know what is going on with this agency however with all the awards and five-star ratings they have gotten my assumption is they have had a change in upper management or ownership. It's either that or the reviews are fake and the awards are not really deserved. I have attempted to contact the owners of the agency to discuss my concerns. We will see if and how they respond.

Julie M

Sep 2022

via Google ↗ · Report

This team of people is so amazing!!!<br>They helped my mom and I with my dad. We were so impressed with the care, compassion and help we received!! We really needed too!!<br>Thanks to our Alamogordo Hospice! You are true Angels!!!

Julie M

Sep 2022

via Google ↗ · Report

This team of people is so amazing!!! They helped my mom and I with my dad. We were so impressed with the care, compassion and help we received!! We really needed too!! Thanks to our Alamogordo Hospice! You are true Angels!!!

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Medicare Quality of Care

Alamogordo Hospice is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1082%US 85%
  • Care was given in a professional way85%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety73%US 82%

78 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community78%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations84%US 61%

Service area

Alamogordo Hospice reports serving 16 ZIP codes, including Alamogordo, Alto, Bent, Capitan, Carrizozo, Cloudcroft, Glencoe, High Rolls Mountain Park, La Luz, Mayhill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 327015. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Alamogordo Hospice offer?

Alamogordo Hospice offers Home Health.

Where is Alamogordo Hospice located?

Alamogordo Hospice is located at 1859 Indian Wells Road in Alamogordo, New Mexico.

What do families say about Alamogordo Hospice?

Alamogordo Hospice carries a 4.1 out of 5 rating from 8 Google reviews. Families describe Alamogordo Hospice nurses and aides as kind, attentive and good at managing pain, and several credit the team with real peace of mind during a loved one's final months. One reviewer reported about two months of waiting for a caregiver, with missed starts and cancelled meet-and-greets. Google ratings average 4.1 across 8 reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Alamogordo Hospice?

Yes. Alamogordo Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Alamogordo Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Alamogordo Hospice?

Submit the Request Information form on this page, or contact Alamogordo Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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