1 / 5CMS Care Compare
Reviews for Fairmont Hospital are mixed: several families praise the skilled nursing and rehabilitation care residents receive during recovery, while many others report serious frustration with the front office's scheduling, phone communication, and appointment policies.
AI-generated from reviews and community data.
Fairmont Hospital is a senior living community in San Leandro, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 23 reviews.
Fairmont Hospital is a skilled nursing / long term care community in San Leandro, California. The community is licensed for up to 109 residents.
Families rate Fairmont Hospital 3.3 out of 5 based on 23 Google reviews.
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Help Me Choose3.3overall · 23 ratings combined
3.3★ on Google (23)
Robert A.
Jan 2025
I have been contacted more than several times from this office in the last few weeks. I tried blocking the number. They keep changing the phone number they are calling from. I have explained I have never heard of the person they are calling for, but the calls continue. The only thing worse than being a patient at this office is being an employee.
Mia Sui
Dec 2024
It's terrible. I called many times and was told they would call back but they never did. It's very difficult to make an appointment. I will call the insurance company on Monday to explain the situation and also ask the doctor to reissue a referral letter to go somewhere else.
Valuma Moore
Nov 2023
rude unprofessinal. they claim their computer automatically gives you a no show so if your late its an automatic no show.... if you get 3 no shows you wont be able to come back to their office according to them un helpful not undertsading and have no appoinments aviable then they call you and ask if you want to come in today and not give you enough time causing your spot at this hospital to close these people are sick
Gabriella
Jun 2023
My Brother Adrian was recently admitted to Fairmont Hospital Building B to recover from a serious illness. All the staff,nurses, Doctors and physical therapist have helped my brother recover. The nurses always contact me to inform me of any changes in my brother’s care. I visited my Brother recently and have seen first hand the level of care he receives. My family and I are so very thankful to everyone who dedicate their lives to help others. Wishing you all so many blessings. Mil gracias y mil bendiciones a todo el personal ❤️
Imelda Servillon
Nov 2021
I have seen Marina Birman, audiologist several times for my hearing problem and I really appreciate her patience, very good attitude and she explains in detail the result of my audio test. I would highly recommend her to my friends .
3 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2019
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2019
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2019
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2019
Assess the resident when there is a significant change in condition
Severity B of L: potential for minimal harm, patternCorrected Oct 25, 2019
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity B of L: potential for minimal harm, patternCorrected Oct 25, 2019
Assure that each resident’s assessment is updated at least once every 3 months.
Severity B of L: potential for minimal harm, patternCorrected Oct 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Fairmont Hospital offers Skilled Nursing / Long Term Care.
Fairmont Hospital is located at 15400 Foothill Boulevard in San Leandro, California.
Reviews for Fairmont Hospital are mixed: several families praise the skilled nursing and rehabilitation care residents receive during recovery, while many others report serious frustration with the front office's scheduling, phone communication, and appointment policies.
Fairmont Hospital had 3 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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