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Cherrywood Post Acute is a skilled nursing and rehab community in Mc Kenzie, Tennessee, with a 4.5-star Google rating from 25 reviews. Most reviewers praise the therapy program, friendly staff, and activities, while one detailed review raises serious concerns about medication errors and communication.
AI-generated from reviews and community data.
Cherrywood Post Acute is a senior living community in Mc Kenzie, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 25 reviews.
Cherrywood Post Acute is a skilled nursing and long-term care facility in McKenzie, Tennessee, with a licensed capacity of 99 beds. The community offers rehabilitation and ongoing care services.
Families highlight the warmth and attentiveness of staff across departments, with particular praise for personalized care approaches, including successful support for residents with autism and other complex needs. The activity program stands out for its variety and engagement; one family noted there's "something to do every day." The physical environment receives consistent mention: residents and visitors appreciate the open, clean design, spacious hallways, accessible outdoor pathways with covered seating, and a diverse dining menu.
The facility holds a 4.5/5 rating across 25 reviews. However, reviews reflect sharp variation in experience: while most describe attentive, knowledgeable staff and successful rehabilitation, one family reported serious concerns including medication errors, unexplained injuries, a wheelchair fall without timely notification, and difficulty reaching the facility. Prospective residents and families should weigh these accounts carefully.
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Help Me Choose4.5overall · 25 ratings combined
4.5★ on Google (25)
Janet Schaeffer
May 2026
The staff is wonderful and friendly. I love the openness of the large hallways and the decor. The dinners are amazing and such a variety. The outdoors have a large paved pathway, easy to navigate with wheelchair. The covered patio with lots of seating is perfect even when it rains. My husbands stay has been enjoyable while healing.
Sandra Henley
Apr 2026
I am so happy with my brothers treatment & care @ Cherrywood! He is autistic & I wasn’t sure how he would handle being away from home for rehab. The staff welcomed us with open arms (in every dept.) They happily take care of all his needs in every way. They had been so good to him that after his therapy ended..he wanted to stay! The activity director has been able to bring him out of his shell & having him involved in activities that I never thought he would! He loves it & I am so thankful❤️. They keep family members informed of the patients care & I so appreciate that. I thank God everyday for Cherrywood & have highly recommended it to friends, family & community. God Bless Them All!
Tiffany Chaney
Apr 2026
Cherrywood Nursing Home was a horrible experience for my sister and our family. There were medication errors, unexplained bruises that looked like fingerprints left on her, and poor communication throughout her stay. She fell out of her wheelchair, was sent to the emergency room, and no one even bothered to notify me. The front door is rarely answered, getting inside is a struggle, and when you do get in, staff are nowhere to be found. Families trust facilities like this to care for their loved ones, and Cherrywood failed badly. I would not recommend this place to anyone.
Y. Hall
Feb 2026
My experience with Cherrywood is that the staff is friendly and helpful. The visitors give compliments on the cleanliness of the facility. The Therapy will have you in top shape and you will enjoy the process.
Deb Hubka
Dec 2025
I'm a resident and I would not want to go anywhere else. That it's a lot of fun. Rachel, the one that puts activities together. She does such a good job.There's something to do every day. And I've been to a couple other nursing homes and did not get the care like here. a staff is very knowledgeable and good to the. Residents.
3 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Cherrywood Post Acute offers Skilled Nursing / Long Term Care.
Cherrywood Post Acute is located at 175 Hospital Drive in Mc Kenzie, Tennessee.
Cherrywood Post Acute is a skilled nursing and rehab community in Mc Kenzie, Tennessee, with a 4.5-star Google rating from 25 reviews. Most reviewers praise the therapy program, friendly staff, and activities, while one detailed review raises serious concerns about medication errors and communication.
Cherrywood Post Acute had 3 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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