Enga Rowan
Apr 2025
Nishant was my husband physical therapist. My husband had a very pleasant experience with this young man. He was very caring and kind very professional as well as personable!
Advantage Home Care Inc
1404 Eureka Rd4.4(26 ratings)
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Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2005
- Service scope
- Provides in-home physical therapy after surgery
- Service scope
- Handles complex nursing tasks like central line care
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Advantage Home Care Inc are sharply split: several families praise skilled, compassionate physical therapists and nurses who helped patients recover from surgery faster than expected, while others describe serious lapses in care coordination and a frightening safety incident involving a central line. The mix of five-star and one-star experiences suggests care quality may vary significantly depending on which staff member is assigned.
What reviewers praise
- Physical therapists praised for skill and motivation
- Patients recovered from hip/knee surgery faster than expected
- Nurses described as compassionate and professional
- One report of company proactively refunding overpaid insurance charges
What reviewers flag
- One report of a central line being damaged and mishandled
- One report of a patient being left alone while bleeding
- Multiple complaints about delayed discharge and prolonged unnecessary care
- One report of difficulty filing a formal complaint with management
AI-generated from reviews and community data.
Advantage Home Care Inc is a home health agency serving Wyandotte, Michigan offering At-Home Care and Home Health. Families rate it 4.4 out of 5 across 26 reviews.
About Advantage Home Care Inc
Advantage Home Care Inc is a Medicare-certified home health agency serving clients in their homes since 2005. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviews are mixed. Several families praised the quality and dedication of therapists and nurses, noting rapid recovery progress and professional, compassionate care. However, other reviewers reported serious concerns about appointment reliability, with one client's initial appointment canceled on the day of hospital discharge, and questions about whether discharge decisions were driven by insurance considerations rather than clinical need.
The agency holds a 2.0 out of 5 quality star rating from CMS.
Types of Care at Advantage Home Care Inc
At-Home CareHome Health
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Help Me ChooseReviews of Advantage Home Care Inc
4.4overall · 26 ratings combined
4.4★ on Google (26)
Courtney 97
Mar 2025
Do not trust them they just want to bill your insurance. I had surgery 12/2024 kept telling me no I wasn't strong enough i demanded them mid January to discharge me to outpatient therapy. Im a lot younger than most people who required home care. By the time they discharged me, My surgeon and outpatient therapy was livid. Who comes to so therapy knee and never bends their knee?! The nurse i thought was good now looking back should have discharged me a lot sooner. If you do go with them and can leave the house, outpatient therapy says then your strong enough. I called to file a complaint who i send it to. Manager goes just send it here addressed to her. Stay away!!
Brook
Jan 2024
Would not trust this company to care for my pet. My mother needs weekly blood draws and central line changes. She could only be released to come home when home health care could come and explain the process of the infusions. She cannot give them to herself due to shoulder surgery. They canceled her initial appointment on her ride home from the hospital. We managed on our own, and where willing to still try to make it work with them. Today Jeff cracked my mother's central line port and blamed it on her. Asking her what she did as he was working on the line. He then took it upon himself to pull out her central line while she was bleeding at her kitchen table. Gave her a bandage and told my disabled bleeding mother who cannot drive to procedure to the ER and LEFT HER. The public needs to be aware this is what to expect from care givers employeed at this company. I am forwarding my concerns on to the state as well.
Derek Gans
Oct 2019
Had advantage following both my hip surgeries. Both times I had knowledgeable.patient. Motivating and caring physical therapists at my home. They are prompt and friendly and got me on track for later out patient therapy. I highly recommend . Yesterday I got a call from advantage that my insurance actually paid almost all my last treatment. They offered to return my check thank you advantage for making my recovery so easy.
Darrel Parmenter
Jun 2019
Underwent a hip replacement. Was concerned about when I could return to work. Had an amazing therapist come to my home as well as the most professional and caring nurse anyone could have asked for. Bijal was my therapist and though tough, had me off a walker in about 1 week. Lou was my nurse. Very compassionate and caring. Was able to return to work in 20 days. I had heard that the usual time is about 6 weeks. I would highly recommend this company to any and everyone. Thinking about having my knee done and these are the only people I would consider for my care. Excellent!!
Medicare Quality of Care
Advantage Home Care Inc is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency75%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way84%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety71%US 82%
36 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community74%US 80%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around69%US 83%
- Patients got better at getting in and out of bed75%US 83%
- Patients got better at bathing79%US 86%
- Patients' breathing improved86%US 85%
- Patients got better at taking medications correctly73%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations68%US 61%
Service area
Advantage Home Care Inc reports serving 37 ZIP codes, including Detroit, Dearborn, Ypsilanti, Allen Park, Belleville, Canton, Carleton, Dearborn Heights, Ecorse, Flat Rock and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237592. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Advantage Home Care Inc offer?
Advantage Home Care Inc offers At-Home Care and Home Health.
Where is Advantage Home Care Inc located?
Advantage Home Care Inc is located at 1404 Eureka Rd in Wyandotte, Michigan.
What do families say about Advantage Home Care Inc?
Advantage Home Care Inc carries a 4.4 out of 5 rating from 26 Google reviews. Reviews of Advantage Home Care Inc are sharply split: several families praise skilled, compassionate physical therapists and nurses who helped patients recover from surgery faster than expected, while others describe serious lapses in care coordination and a frightening safety incident involving a central line. The mix of five-star and one-star experiences suggests care quality may vary significantly depending on which staff member is assigned. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Advantage Home Care Inc?
Yes. Advantage Home Care Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Advantage Home Care Inc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Advantage Home Care Inc?
Submit the Request Information form on this page, or contact Advantage Home Care Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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