Marcy Cifra
Mar 2026
they’re not exactly what they say they are or what they could be I do not recommend this facility
Ace Senior Care Manor, Inc.
940 N. Lake Ave.
3.9(20 ratings)· Pasadena average: 4.3
1 / 2Quick Facts
- Total units
- 6
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 52
- Licensed operator
- Ace Senior Care Manor, Inc.
- Facility size
- Licensed for up to 6 residents
- Rehab services
- On-site physical, occupational, and speech therapy
- Short-term care
- Respite and short-term rehabilitation stays offered
- Nursing coverage
- 24-hour nursing care available on-site
CMS Care Compare
What Families Think
Most reviewers describe a clean, caring environment where staff show genuine attentiveness to residents, particularly praising the tour experience and nursing staff's kindness. However, a few reviews raise concerns about outdated facilities, poor ventilation, and difficulty reaching staff by phone.
The Good
- Staff described as caring and attentive
- Facility noted as very clean
- Nurses praised for kindness and respect
- Positive tour experiences with staff
- Family reports consistent, compassionate care over time
The Bad
- One reviewer said building needs updating, rooms dingy
- One report of poor ventilation and air quality
- One reviewer noted phones often unanswered
- One reviewer found no secured outdoor space and lax entrance security
AI-generated from reviews and community data.
About Ace Senior Care Manor, Inc.
Ace Senior Care Manor is a six-bed assisted living community in Pasadena, California, serving older adults who need help with daily activities and personal care.
Families consistently praise the staff's warmth and attentiveness. One family wrote, "he always responds all of them are nice, and some care for me like their own father." Multiple families highlight cleanliness and a welcoming atmosphere during tours. However, reviews surface persistent concerns: the physical plant is dated with poor air quality and ventilation, rooms are described as dingy, and there is no secure outdoor space for residents. Communication challenges frustrate families, with one noting the phones often go unanswered, making it difficult to reach loved ones.
The facility holds a 3.9 out of 5 rating across 20 Google reviews, reflecting divided experiences. While families with positive stays emphasize staff care and cleanliness, structural and operational limitations appear to constrain the overall resident and family experience.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.9overall · 20 ratings combined
3.9★ on Google (20)
BrainFreeze LA
Feb 2025
Staff is really caring and nice, but entire building needs an update. Rooms are dingy and the ventilation and air quality is horrible. There isn't any secure outdoor space for patients to walk or get fresh air, only a small area for smoking. Also, what is with the telephones there? They never answer the phone , which then makes it impossible to get to talk to your loved ones. When i went to visit, no one was at the "secure" front entrance, so i just let myself in and hopped on an elevator and found my relative. . What if I wasnt a safe person???! Not okay.
noraet neshan
Dec 2021
My dad is bedridden and admitted at legacy since January 2020. every time I go and check on him, he is clean, calm and happy. I ask my dad every time if staffs are nice with you. He always responds all of them are nice, and some of them they care of me like their own father. Staffs at Legacy is main consolation for me when I’m at work. I feel comfortable after I saw and hear from my dad how caring they are.
nirvana Ghaemi
Dec 2021
The best place ever for my mom. It’s super clean and nice. My mom is living there for 2 years now, and I cannot be happier than this. Before I bring my mom here, I checked some other nursing homes. All had bad odor and dirty. But in this 2 years , I never felt any bad smelling at Legacy. Nurses are super friendly and caring and all staffs are very kind and respectful towards my mom and me.
שיר אזולאי
Oct 2021
I am beyond pleased with the service and tour from Legacy Care. Being able to come in and tour the place allowed me to observe the care the tx team provides for the residences. I saw compassion, respect, attentiveness and professionalism. I am pleased to place my loved one here and thankful for the extra care they will be providing for my loved one.
Frequently Asked Questions
What types of care does Ace Senior Care Manor, Inc. offer?
Ace Senior Care Manor, Inc. offers Assisted Living.
Where is Ace Senior Care Manor, Inc. located?
Ace Senior Care Manor, Inc. is located at 940 N. Lake Ave. in Pasadena, California.
What do families say about Ace Senior Care Manor, Inc.?
Most reviewers describe a clean, caring environment where staff show genuine attentiveness to residents, particularly praising the tour experience and nursing staff's kindness. However, a few reviews raise concerns about outdated facilities, poor ventilation, and difficulty reaching staff by phone.
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