MyLivingChoice

Rose Manor Health and Rehab

4230 North Roxboro Street

3.1(41 ratings)· Durham average: 4

Rose Manor Health and Rehab, photo 11 / 2

Quick Facts

Total units
111
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
111
Longevity
Serving Durham community for over 49 years
Rehab amenity
On-site gym for physical rehabilitation therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Rose Manor Health and Rehab is a skilled nursing and rehabilitation facility in Durham that has served the community for decades, but recent reviews raise serious and repeated concerns about basic care standards. Multiple reviewers describe neglect, unsanitary conditions, and slow response to call lights, while at least one family reported a medication error that led to a dangerous drop in blood pressure. A few reviewers noted individual staff members who were attentive and professional despite these broader concerns.

What reviewers praise

  • On-site gym supports physical rehabilitation program
  • Long-standing presence, serving Durham for decades
  • A few individual CNAs praised as attentive and professional

What reviewers flag

  • Multiple reports of residents left in soiled bedding or diapers for hours
  • Several reviewers describe slow or missed response to call lights
  • One report of a missed medication leading to dangerously low blood pressure
  • One report of inconsistent wound care despite daily dressing orders

AI-generated from reviews and community data.

Rose Manor Health and Rehab is a senior living community in Durham, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Fitness Center, Housekeeping and Emergency Call System. Families rate it 3.1 out of 5 across 41 reviews.

About Rose Manor Health and Rehab

Accordius Health At Rose Manor LLC is a skilled nursing and rehabilitation facility located in Durham, North Carolina. The community provides both short-term and long-term care services, with a team of skilled professionals dedicated to delivering compassionate care with dignity.

The facility has been serving the Durham community for over 49 years. Rose Manor emphasizes comprehensive care as the foundation of its mission, with hand-picked staff members who are described as warm, caring, and conscientious in their approach to resident support.

The community features an all-equipped gym that supports a leading-edge rehabilitation program, designed to help residents achieve their health and wellness goals during their stay.

Types of Care at Rose Manor Health and Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Rose Manor Health and Rehab

3.1overall · 41 ratings combined

3.1★ on Google (41)

pete johnson

May 2026

via Google ↗

Warning do not send anyone here it is only a place for them to die I don't know where they got their retouched brochures from but it is absolutely nothing like that they want you to stay in bed eat in bed don't get out of bed and the conditions are absolutely vile nothing has been remodeled there are no single rooms the mattress next to me was soiled in blood I asked if someone had an accident and the girl said she'd been there for 2 and 1/2 years and no it's just an old mattress will it needs to be thrown out I was there and had it was less than 24 hours to Duke hospitals to where I still am I've heard they've been reported many times over the years but it swept under the carpet somehow probably with all the filth do not I repeat do not send anyone you care about or anyone you don't even care about here there needs to be an internal investigation immediately I have pictures of this disgusting facility

Cortland Chatel

Apr 2026

via Google ↗

PLEASE PLEASE PLEASE, DO NOT SEND YOUR FAMILY MEMBER TO THIS FACILITY. THIS FACILTITY ALMOST KILLED MY MOTHER BECAUSE OF NEGLECT. THE STAFF IS INATTENTIVE AND CLAIMS THEY DO WORK WHEN THEY DO NOT. THEY FAILED TO TAKE ADEQUATE CARE OF MY MOTHER AND IT RESULTED IN HER BLOOD PREASURE BEING 60/30 AND FAILED TO GIVE HER, HER DOCTOR PRESCRIBED MEDICATIONS.

Sabrina Reams

Mar 2026

via Google ↗

I am deeply disappointed with the level of care my loved one received at this facility. During multiple visits, I found them sitting in soiled clothing and not properly cleaned. No patient should have to remain wet or unclean for extended periods of time. The nurse aides were often unprofessional and did not check on patients regularly. On several occasions, I had to repeatedly ask staff to come and assist with basic care needs. It was also concerning that medication staff (LPN) seemed unavailable at times, and there were noticeable delays in response. Hearing other patients calling out for help without timely assistance was heartbreaking. This experience was very upsetting for our family. I strongly urge the facility to improve staff attentiveness, professionalism, and patient care standards. Our loved ones deserve dignity, respect, and proper care at all times. I am very disappointed with the level of care provided at this nursing home. From administration to housekeeping, there appears to be a lack of concern for the patients’ well-being.

Pandora Passin

Dec 2025

via Google ↗

I was at Rose Manor for two months. For the most part, The certified nurse assistants (CNAs) would hang around the nurses station and talk, laugh, and gossip. Often they would be so involved with talking they would miss the call light. I had to sit in a soiled adult diaper sometimes for over an hour. When someone did come in they were generally professional and did their job. I do want to note that I had a couple of excellent CNAs that never behaved unprofessionally That said, I was frequently scolded for a minor deviation I apparently committed. I just felt like they considered caring for me an inconvenience as if they were doing me a favor. The usual response I’d get would be, “You’re going to have to wait.” I know everyone has a huge workload but I still think the attitude among the staff could have been better.

Jarrel Wilson

Oct 2025

via Google ↗

Review for Rose Manor Rehabilitation Center – Durham, NC My experience with Rose Manor regarding my mother’s care has been very disappointing. The facility has not provided bed sheets on her bed, which is both uncomfortable and unsanitary. In addition, her wound care has not been handled properly — the wound nurse has not been coming through daily as required, even though her dressing needs to be changed once a day. These are basic standards of care that every patient deserves, especially in a rehabilitation setting. I hope management takes these issues seriously and addresses them immediately to ensure all residents receive the proper attention, hygiene, and medical care they need. — Jarrel Wilson

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Government Inspection History

4 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 15, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

May 8, 2025Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 30, 2025

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2025

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected May 30, 2025

Jan 29, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 22, 2024

  • Ensure electrical receptacles or cover plates have distinctive color or marking.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 22, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 22, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Feb 22, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Feb 22, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Feb 22, 2024

Sep 16, 2022Fire Safety StandardHealth Standard18 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 14, 2022

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Oct 14, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rose Manor Health and Rehab offer?

Rose Manor Health and Rehab offers Skilled Nursing / Long Term Care.

Where is Rose Manor Health and Rehab located?

Rose Manor Health and Rehab is located at 4230 North Roxboro Street in Durham, North Carolina.

What do families say about Rose Manor Health and Rehab?

Rose Manor Health and Rehab is a skilled nursing and rehabilitation facility in Durham that has served the community for decades, but recent reviews raise serious and repeated concerns about basic care standards. Multiple reviewers describe neglect, unsanitary conditions, and slow response to call lights, while at least one family reported a medication error that led to a dangerous drop in blood pressure. A few reviewers noted individual staff members who were attentive and professional despite these broader concerns.

How did Rose Manor Health and Rehab do on recent health and safety inspections?

Rose Manor Health and Rehab had 4 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rose Manor Health and Rehab?

Submit the Request Information form on this page, or contact Rose Manor Health and Rehab directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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