Robin Coppola
Jun 2026
The aides and staff were so kind and helpful. They made my dad's rehab extremely easy and he really enjoyed them so much. The facility has been remodeled and ia a pleasant atmosphere when visiting your family.
1 / 5Quick Facts
- Total units
- 88
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 88
- Inspections
- View history (65 citations)
CMS Care Compare
What Families Think
Reviews of Orrville Skilled Nursing and Rehabilitation are sharply divided, with several families praising the caring, family-like staff and a recently remodeled facility, while at least two reviewers raise serious concerns about neglect, safety, and how complaints were handled. Given this mix, families should ask pointed questions and visit in person before deciding.
The Good
- Staff described as kind, attentive, and family-like
- Helped make rehab process easier for residents
- Facility has been remodeled with more renovations underway
- Personalized, homelike care noted by a reviewer
- Quick physician response and timely nursing care mentioned
The Bad
- One detailed report alleges neglect, retaliation, and denial of care
- One healthcare-professional reviewer called care inadequate and unsafe
- One report of being banned from visiting after raising concerns
- Communication with families described as poor in at least one review
AI-generated from reviews and community data.
Orrville Skilled Nursing and Rehabilitation is a senior living community in Orrville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 27 reviews.
About Orrville Skilled Nursing and Rehabilitation
Orrville Skilled Nursing and Rehabilitation is a skilled nursing / long term care community in Orrville, Ohio. The community is licensed for up to 88 residents.
Families rate Orrville Skilled Nursing and Rehabilitation 3.9 out of 5 based on 27 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Orrville Skilled Nursing and Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Orrville Skilled Nursing and Rehabilitation
3.9overall · 27 ratings combined
3.9★ on Google (27)
Mary Vicars
Jun 2026
Great facility! Love April (social services) & Joe (Administrator)!!!
Michelle Godin
Oct 2025
Their STNA attacked me and no one was around to help me, then made false witnesses to put a ban on me from being able to visit my child in this nursing home, nearly 6 months now. Prior to this they consistently complained that I visited too often and that my daughter was fine with them .They also refuse to assist me to find another place so that I can be able to visit her. I have been denied all holidays or visitation of any kind with my child bc of lies and the lack of care to relocate my child to a place that I am allowed to go since they have put a property ban on me. If you visit your loved one too often, you will receive their resistance and they are good at their game. They've been doing it for years to all others. Look at the reviews, notice the fake reviews are so obvious. They are allowed to put a property ban. They do not need to have a reason they are allowed to do it. The STNA that attacked me has a history of abusing other clients and terminated from another facility from abusing an elderly man, and most likely others. She was hired here knowingly she was terminated for aggravated abuse on an elderly man, and his belongings also admittedly laughing and disrespecting the ombudsman that was investigating. Before I was banned from this property, I witnessed a new hire that I knew from another facility in office that denied one of our Vietnam vets, a cookie or a bag of popcorn because he didn't have enough money in his commissary. These people switch jobs within these facilities and none of them deserve to be working with ourdearly loved ones that are not able to explain what's going on to them for whatever reason. These places don't care who they hire. Our loved ones are at their risks. There is no love in these places. No matter what they tell you. They are good at lying in our faces. I also asked on my daughter's behalf that only female clean my daughter, I have told/seen male nurses and stna's continue to clean my daughter's personal hygiene alone in the room with her. They also continue to ignore my daughter when she has seizure activity. When I was able to see her, they would ask if I wanted her to go to the ER from having a seizure. Now that I can't be there they just ignore her and I can tell she's had seizures. I can see a decline. They refuse to answer my questions of any thing. Become very angry/short with me, rudely call my name and ask if I am done.Knowing she has no voice to tell and I am not there, they now ignore her, totally. They have stopped responding to her seizures in any way. Now whenever I have Zoom meetings with my child, they sedate my baby so she cannot communicate with her eye patterns and movements. They've also denied her of her communication board which they continuously said they will make sure she gets. Medicaid clarified that she is able to receive. When I call to ask why she is not getting palliative care the nursing home said they did not know, when I contacted the palliative care company, they told me that the nursing home told them I didn't want it anymore, which is an outright lie. My daughter is hostage. My daughter is denied to communicate with her family my daughter cannot stay awake.She tries to look at me and falls asleep immediately. They also deny this. She is supposed to wear a trache mask on her stoma and I have endless photos of it never being on her stoma so that she can receive her oxygen and when I mention this to the nurses they scream at me and tell me I cannot see it. Well I have multiple photos and when you zoom in on the photo you can see is clearly not placed. My daughter is clearly sweaty, sad, neglected and aggravated, with no family to visit or speak because they have kept us away and refuse to let her come home or even rehome her to another location to my suggestions since April 9th. I have tried to get her out of there and asked her to be home since November of 2024 and they only have excuses . Be careful. Please be careful they cover their lies and their backs to keep their well-paid jobs. Our loved ones are not loved in these nursing homes.
Leigh
Apr 2025
The staff is amazing! They treat my dad like he is their family too! They always make sure he’s getting his meals and they are including him in activities, which is very important because my dad is nonverbal, for the most part. They keep him safe and they help him when he can’t make good decisions for himself. It broke our hearts to find a place for him, like we failed him, but what really helps is we know he is safe, where he wasn’t at home! He is happy, smiling, and laughing… we are so blessed to have this facility and all its employees in our lives. They are so very wonderful!
Heather Bango
Feb 2025
I have been in healthcare for 12 years! This facility is the worst place I have ever stepped foot in. If you are a healthcare professional this place is a risk to your license. If your family member is here 911 them out until you can get them better placement. I voiced my concerns to the DON and the administrator and the marketing manager I told them every single person in this building should be 911 out because you don’t have adequate ability to care for these people. This facility should be shut down.
Government Inspection History
9 inspection visits in the last three years, 65 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 4, 2025Health Complaint3 citations
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Jul 31, 2025Health Complaint1 citation
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2025
Mar 10, 2025Health Complaint1 citation
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025
Feb 11, 2025Health ComplaintInfection Control4 citations
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 28, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Dec 10, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2025
Oct 24, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 26, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Aug 19, 2024Health Complaint3 citations
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024
Observe each nurse aide's job performance and give regular training.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Sep 12, 2024
Nov 2, 2023Fire Safety StandardHealth Standard25 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2023
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Aug 26, 2021Fire Safety StandardHealth Standard13 citations
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Sep 22, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Orrville Skilled Nursing and Rehabilitation offer?
Orrville Skilled Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Orrville Skilled Nursing and Rehabilitation located?
Orrville Skilled Nursing and Rehabilitation is located at 1980 Lynn Drive in Orrville, Ohio.
What do families say about Orrville Skilled Nursing and Rehabilitation?
Reviews of Orrville Skilled Nursing and Rehabilitation are sharply divided, with several families praising the caring, family-like staff and a recently remodeled facility, while at least two reviewers raise serious concerns about neglect, safety, and how complaints were handled. Given this mix, families should ask pointed questions and visit in person before deciding.
How did Orrville Skilled Nursing and Rehabilitation do on recent health and safety inspections?
Orrville Skilled Nursing and Rehabilitation had 9 government inspection visits in the last three years, with 65 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Orrville Skilled Nursing and Rehabilitation?
Submit the Request Information form on this page to connect with Orrville Skilled Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Orrville Skilled Nursing and Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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