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Accessible Home Health Care of Central Massachusetts

319 Southbridge St Ste 220

4.9(15 ratings)· Auburn average: 4.5

Accessible Home Health Care of Central Massachusetts — photo 11 / 5

Quick Facts

Care Availability
Hourly visits up to 24/7 live-in care
Veteran Support
Special offers available for qualifying veterans
Technology
App tracks real-time vitals and communication
Service Area
Serves Worcester, Marlborough, Framingham, and Milford

What Families Think

Families describe Accessible Home Health Care as responsive and attentive, praising specific caregivers and nurses by name for their consistency and compassion. Reviewers highlight quick response times, flexible scheduling, and caregivers who build real relationships with clients, including those with memory loss. All available reviews are highly positive with no reported complaints.

The Good

  • Fast response times, even on holidays
  • Same caregiver assigned for consistency with memory loss clients
  • Caregivers described as compassionate and highly attentive
  • Flexible scheduling adapts to changing patient needs
  • Multiple reviewers name specific staff for praise
  • Helped elderly client remain home at age 93

AI-generated from reviews and community data.

About Accessible Home Health Care of Central Massachusetts

Accessible Home Health Care of Central Massachusetts provides in-home care services for seniors in Worcester and Middlesex counties in Auburn, Massachusetts. The company offers compassionate caregiving through skilled nurses and in-home aides who deliver personalized, one-on-one care in clients' homes, with availability ranging from hourly visits to 24/7 live-in companion care.

The organization specializes in memory care for seniors experiencing memory loss, Alzheimer's, and dementia, as well as respite care to help family caregivers avoid burnout. Services are customizable to meet individual needs, with flexible scheduling that accommodates daily, weekly, or periodic visits. The company also offers live-in caregiver options ideal for those with chronic illness or severe memory loss who require constant care.

Accessible Home Health Care operates three distinct programs to ensure quality care. The AccessMatch Program matches caregivers to clients based on health needs, background, and personality. The ASK Program provides continuous learning for all caregivers to maintain high standards of compassionate care. The CALMS Program ensures caregivers stay current with medical advancements in Alzheimer's, dementia, and memory loss treatment.

The company integrates technology into its care delivery through a proprietary platform that tracks real-time vitals, enhances communication between caregivers, nurses, and families, and helps prevent hospital readmission after discharge. Clients can download the Accessible Alzheimer and Dementia Care App for additional resources and support.

The care team consists of professionals with decades of combined healthcare experience. The organization was co-founded by Mirella Salem after she struggled to find reliable in-home care for her aging mother, and is currently owned and operated by Valerie Whitman. The company emphasizes that everyone deserves care they can afford and never requires long-term commitments or contracts.

Types of Care

Home Health and Hospice

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Reviews

4.9overall · 15 ratings combined

4.9★ on Google (15)

Jennifer Carrara

Aug 2025

via Google

Ruth and her team were absolutely amazing from the start! Ruth was able to give us great information and create a flexible schedule for my mother's post operative care. Even when things changed, the team was able to adapt to her needs. Throughout it all my mother felt like she was the focus of their care. Everyone, especially Mabel, was helpful kind and really invested in her well being. I would highly recommend the entire group to anyone looking for top notch care and highly responsive communication. We will certainly work with you again if the need arises! Thank you!

John Belculfine

Feb 2025

via Google

My wife and I cannot say enough great things about everyone at Accessible. From the caregivers to the women in the office, everyone is so helpful and understanding. My mother- in- law has been a client of Accessible for over 3 years. She is 93 years old and still in her own home because of the wonderful caregivers she has. They are amazing women who take such great care of her. We consider them part of our family. Thank you so much to everyone at Accessible! We appreciate you all more than you know.

Alan

Jun 2022

via Google

I have been delighted by the care Accessible provided for my 87 year old mother. On very short notice they provided a visiting nurse to change my mother's bandage and clean her pressure sore on a daily basis until it healed. My mother suffers from memory loss, so sending the same nurse every day helped make her more comfortable with the visits. She got to know and like Audra, her visiting nurse. I was present for several visits and can attest to Audra's cheerful attitude and pleasant demeanor. I cannot thank you enough for the care you provided. Audra is proof that angels do walk amongst us every day. They are just hard to spot because they look like everyone else.

A D

Mar 2020

via Google

Martine and Ruth are excellent care providers and managers of their business. We are proud to be associated with them and to have them as the part of our team.Reach out to Accessible Home Health Care of Central Massachusetts for all your home helath care needs for your family and friends.

Rocko Music

Jan 2020

via Google

Accessible is very professional and responsible. They were there when my Mother needed them most. They returned my initial phone call within 20 minutes of me leaving a message, and it was a Sunday holiday too. My family hired them from that interaction alone, and I'm glad we did! Thanks Accessible. Every aide they sent was great with my Mother.

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