Amber Heinrichs
Oct 2025
First one was very professional. The second one never showed up.
Access Home Health
4300 Rogers Avenue, Suite 34 & 353(2 ratings)· Fort Smith average: 4.2
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Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1978
- History
- Medicare-certified home health agency since 1978
- Ownership
- Privately owned home health agency
- Quality rating
- CMS rates patient care 3.5 out of 5 stars
- Therapy services
- On-site PT, OT and speech therapy included
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Access Home Health is a Medicare-certified home health agency in Fort Smith that has served patients since 1978, offering skilled nursing and therapy services in the home. With only two Google reviews, feedback is mixed: one reviewer praised the care as excellent, while another reported a caregiver no-show.
What reviewers praise
- Medicare-certified since 1978
- 3.5 out of 5 Medicare quality rating
- Offers skilled nursing, PT, OT and speech therapy
- One reviewer called care excellent
What reviewers flag
- One report of a caregiver failing to show up
- Very few reviews available to assess consistency
AI-generated from reviews and community data.
Access Home Health is a home health agency serving Fort Smith, Arkansas offering Home Health.
About Access Home Health
Access Home Health is a Medicare-certified home health agency serving Fort Smith, AR and has been Medicare certified since 1978. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.
Medicare rates the quality of patient care at Access Home Health 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Access Home Health
Home Health
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Help Me ChooseReviews of Access Home Health
3overall · 2 ratings combined
3★ on Google (2)
virginia abshere
Jan 2025
Excellent care. 5 star.
Medicare Quality of Care
Access Home Health is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety82%US 82%
156 completed patient surveys, 30% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations70%US 61%
Service area
Access Home Health reports serving 33 ZIP codes, including Fort Smith, Alma, Altus, Barling, Booneville, Cecil, Cedarville, Charleston, Chester, Dyer and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047009. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Access Home Health offer?
Access Home Health offers Home Health.
Where is Access Home Health located?
Access Home Health is located at 4300 Rogers Avenue, Suite 34 & 35 in Fort Smith, Arkansas.
What do families say about Access Home Health?
Access Home Health carries a 3.0 out of 5 rating from 2 Google reviews. Access Home Health is a Medicare-certified home health agency in Fort Smith that has served patients since 1978, offering skilled nursing and therapy services in the home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Access Home Health?
Yes. Access Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Access Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Access Home Health?
Submit the Request Information form on this page, or contact Access Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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