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AccentCare Home Health

5089 Bristol Industrial Way, Ste B

2.6(17 ratings)· Buford average: 3.8

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AccentCare Home Health

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2003
Ownership
Privately owned home health agency
Medicare history
Medicare certified since 2003
Therapy services
In-home physical, occupational, and speech therapy
Medicare quality rating
4.0 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

AccentCare Home Health in Buford is a Medicare-certified, privately owned agency offering skilled nursing and therapy at home, and Medicare gives its patient care quality 4.0 out of 5 stars. Google reviewers are strongly negative, with a 2.6 average across 17 ratings. The reviews we have describe poor communication, unreliable visits, and concerns about care quality and management.

What reviewers praise

  • Medicare-certified since 2003
  • Medicare quality rating of 4.0 out of 5
  • Offers nursing, PT, OT, and speech therapy
  • Includes medical social services and aide visits

What reviewers flag

  • Multiple reviewers report no updates or unreturned calls from the office
  • Several reviewers describe unreliable visits or little actual therapy provided
  • One report of a nurse conduct complaint, with management ending service
  • One report of a forged-looking Medicare non-coverage notice for a memory care resident
  • One report of being neglected in care and nearly dying
  • Low Google rating of 2.6 across 17 ratings

AI-generated from reviews and community data.

AccentCare Home Health is a home health agency serving Buford, Georgia offering Home Health. Families rate it 2.6 out of 5 across 17 reviews.

About AccentCare Home Health

Accentcare Home Health of Northeast Georgia is a Medicare-certified home health agency serving Buford, GA and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Accentcare Home Health of Northeast Georgia 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at AccentCare Home Health

Home Health

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Reviews of AccentCare Home Health

2.6overall · 17 ratings combined

2.6★ on Google (17)

Charles Wright

Sep 2026

via Google ↗ · Report

The management at this company is atrocious! They do not care about their patients and they do not care about their caregivers. The customer service is atrocious. They do not return calls. They are not responsible if they drop the ball. They make no effort to correct their mistakes. If you can possibly use anybody else for your loved ones care, please use someone else.

7ev Muzik

Jul 2026

via Google ↗ · Report

Horrible Service, nurses are unreliable and barely keep appointments..almost died in their care due to neglect…stay far away from them very unprofessional and inconsistent

Shawna BG

Apr 2026

via Google ↗ · Report

We enlisted AccentCare Buford to provide OT, PT for my father. There was no communication from them even after it was requested. Any call I made to the office was treated as an annoyance. I explained that as his POA, I needed updates. I received none. I eventually learned that they recorded my father refused OT. My father has never once refused therapy! I challenged that notation when I learned of it and they didn't care. My father transitioned to memory care and they would not update me. I eventually found out that services were not being provided or had expired. I was told there were notes in his room. The only document I found was a signed "Notice of Medical Non-Coverage" dated 3/5/26. It was not my father's signature! It was not my signature! My father was a resident of memory care and no longer able to sign his own name on 3/5. So who signed it? Choose elsewhere.

Janice Chambers

Nov 2025

via Google ↗ · Report

These guys are amazing! Much knowledge, empathy, patience and encouragement. I can't say enough good things about them, especially Cesar.

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Have you already been in touch with AccentCare Home Health?

By submitting, you're okay with us and AccentCare Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

AccentCare Home Health is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency74%US 79%
  • Rated their overall care 9 or 10 out of 1081%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

627 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral91%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly93%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations60%US 61%

Service area

AccentCare Home Health reports serving 58 ZIP codes, including Gainesville, Lawrenceville, Alpharetta, Cumming, Decatur, Norcross, Atlanta, Buford, Duluth, Snellville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 117139. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does AccentCare Home Health offer?

AccentCare Home Health offers Home Health.

Where is AccentCare Home Health located?

AccentCare Home Health is located at 5089 Bristol Industrial Way, Ste B in Buford, Georgia.

What do families say about AccentCare Home Health?

AccentCare Home Health carries a 2.6 out of 5 rating from 17 Google reviews. The reviews we have describe poor communication, unreliable visits, and concerns about care quality and management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from AccentCare Home Health?

Yes. AccentCare Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use AccentCare Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit AccentCare Home Health?

Submit the Request Information form on this page, or contact AccentCare Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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