3.3(304 ratings)· Oklahoma City average: 4.1
Part of StoneGate Senior Living · 31 communities · 3.7★ average
1 / 6CMS Care Compare
AI-generated from reviews and community data.
Accel At Crystal Park is a senior living community in Oklahoma City, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.3 out of 5 across 304 reviews.
Accel at Crystal Park is a skilled nursing community in Oklahoma City, Oklahoma that offers short-term skilled nursing and therapies, long-term care, respite care, and hospice services. The community provides comprehensive healthcare that includes post-surgical care and rehabilitation within a hotel-like setting designed with upscale amenities and elegant accommodations.
Residents receive a full continuum of care from admission through discharge, with dedicated healthcare teams delivering premium skilled nursing and rehabilitative services. The community emphasizes innovative and progressive healthcare programs alongside compassionate care focused on enhancing the lives of each individual.
Accel at Crystal Park has received recognition for its commitment to quality, including a 2020 Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living. The community offers a concierge admissions process and meal service as part of its upscale amenity offerings, and maintains 24/7 availability for patient and family referrals and inquiries.
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Help Me Choose3.3overall · 304 ratings combined
3.3★ on Google (304)
Annette Cassel
Jun 2026
The staff did a great job caring for my mother. She was treated with respect at all times. Most staff went above and beyond while caring for her. My mother can do more since her injury because of the therapists. I would highly recommend Accel at Crystal Park.
June Lindley
Jun 2026
Therapy was spot on. The food was great. Nice clean facility. This was my first time in a skilled facility as a patient and it started off badly and went continously down hill. The aide that was supposed to help me get settled in was rough, rude a and seemed preoccupied with herself. She had extremely long fake fingernail and was in such a rush she gave me a skin tear with one. Everything seemed to run in slow motion from getting a wc to side rails on the bed for mobility uses, to getting meds i badly needed. I had an infectious disease so was on isolation the entire time unable to get out of bed without assistance. This resulted in me laying in my own excrement for 2-3 hours. The aides would come in to turn off call light, say they would be right back but took hours at times. I am giving the two stars for the food and therapy. There were some good staff there too but the inept far out number. I hope this review is taken in the right light that being to inform and improve for patients best care.
David Colon
Apr 2026
We are grateful to have had my mom at this skilled nursing facility. Even though it is rated 1 star, our overall experience was much higher than this. It gave us as a family time to transition in the ongoing care of my mom. Special thanks to the CNA's. They are the heart and soul of this place. They come day in and day out with a positive attitude and spirit to serve. On the other hand, the Physical therapy department is the motor of this place. They did their best to get my mom moving and motivated to fully recover. Lastly, the leadership did their best to also help us transition, especially the social worker. There is always room for improvement like the meals and communication among the nurses and CNA's. Overall, my mom was satisfied with her time here.
BETH GILBERG
Feb 2026
The rooms are spacious and beautiful. If you are able to advocate for yourself as a patient you will probably be very happy here. But my dad was very sick and confused. Even when the hospital paperwork mentioned he was blind and we told the nurses many times that he was blind, nurses were often surprised to learn that and said they did not know. I called the head nurse Missy about my concerns and she told me that she would call me back. I never received a call. I called the administrator and left a message. Never received a call back. The admin told my mom that I did not call and leave a message, which is a lie. The discharge paperwork mentioned that his eyesight was adequate, which it is not.
Kimberly Stewart
Jan 2026
*((DO NOT SEND YOUR LOVED ONES HERE))* The 3 day stay at your facility was the most awful stay in my Mom's history of staying in skilled units, hospital's or rehabs. Your facility was nice enough. But all of your staff including you should be fired. With working in this line of business before I know what to expect. But I never have witnessed this before. My mother had to call her family members to call up there to get a nurse or aid in her room to help her, She laid in her on waist for hours before being checked on my mother never got turned on a 2 hour schedule to help with her bed sores. Not to mention my mom has a bad Uti from yall not getting her on an antibiotic for the infection. Not calling 911 when she asked to be sent out to the er. Then Saterday evening at 6:30 they served her dinner never came in to get the dinner tray Mom called and called the nurse without any reply mom had spilled her tray everywhere trying to repositioning herself by her self. Why?? You ask because my mom didn't see another aid or nurse until I got there at 9:15 pm that night she was about to slip out of bed when I arrived. Food everywhere in her room. I tried for 2 hrs to get someone on the phone. But like that would of done anything seens how yall don't check on yalls residents. Then my mom was asking everyone to call 911 why didn't your make shift employees call for her some help it took her family to call 911 for her. You know these residents work they're hardest in life to meet the American dream and when they're bodies are tired amd broken and their family can not meet their needs. The family reach out for the very best help with their loved one that let me remind you is in their last chapter of life. For them to come to your facility for yall all to singal handly abuse them. This is neglect. Not to mention yall did no rehab on my Mother which she was there for. And with that being said. No I'm not happy and my mother isn't happy with you or your facilities care. I would not send my sick dog to your place. And yes I am pushing for all of yall to be fired. Sorry but not sorry. And my rating is NOT even a star but it won't let me post without putting a star on there. Thank you, Kimberly Stewart- January 26,2026
9 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 26, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 26, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 6, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 6, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 18, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 18, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2024
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Accel At Crystal Park offers Skilled Nursing / Long Term Care.
Accel At Crystal Park is located at 315 Sw 80th Street in Oklahoma City, Oklahoma.
Accel At Crystal Park had 9 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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