Rachele Miller
Dec 2025
I requested Above and Beyond to provide hospice for my mother because they had provided such exceptional care for my grandmother 8 years earlier. I now regret that decision with every fiber of my being. First, they allowed my mother to have large doses of narcotics and benzodiazepines whenever she asked for them knowing that it’s a deadly combination. My mother was a difficult patient and I truly believe that the nursing home encouraged this in order to control my mother’s behaviors. Second, they made minimal contact with my mother outside of approving her veritable cornucopia of pharmaceuticals on a weekly basis. Finally, when my mother did pass, the call I received was as follows: “Um, yeah. The nursing home just called and your mom did pass.” That was it. No empathy. No compassion. No attempt to make sure I was in a suitable place to receive such information. And I’ve heard nothing since. Nothing.






