MyLivingChoice

Above & Beyond Home Health and Hospice

417 E 1st St

4.1(23 ratings)

Above & Beyond Home Health and Hospice, photo 11 / 2

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Staff availability
Described by a reviewer as available 24/7

What Families Think

Reviews for Above & Beyond Home Health and Hospice are sharply divided: several families describe deeply compassionate, professional care during hospice transitions, while other families report understaffing, inconsistent visit frequency, and troubling communication lapses around medication management and end-of-life notifications. The experience seems to vary significantly depending on the specific team assigned to a case.

The Good

  • Praised as compassionate and professional by multiple families
  • Staff described as available around the clock
  • Helped smooth transition from home health to hospice
  • Nurses and social workers described as knowledgeable and respectful

The Bad

  • Several reviewers cite understaffed nurses lacking time and supplies
  • One report of concerning narcotic and benzodiazepine dosing decisions
  • One report of a cold, unempathetic call after a patient's death
  • One family felt weekly nurse visits were insufficient for a declining patient

AI-generated from reviews and community data.

Above & Beyond Home Health and Hospice is a home health agency serving Monticello, Iowa offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.1 out of 5 across 23 reviews.

About Above & Beyond Home Health and Hospice

Above & Beyond Home Health and Hospice is a home health and hospice community in Monticello, Iowa.

Families rate Above & Beyond Home Health and Hospice 4.1 out of 5 based on 23 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Above & Beyond Home Health and Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Above & Beyond Home Health and Hospice

4.1overall · 23 ratings combined

4.1★ on Google (23)

Rachele Miller

Dec 2025

via Google

I requested Above and Beyond to provide hospice for my mother because they had provided such exceptional care for my grandmother 8 years earlier. I now regret that decision with every fiber of my being. First, they allowed my mother to have large doses of narcotics and benzodiazepines whenever she asked for them knowing that it’s a deadly combination. My mother was a difficult patient and I truly believe that the nursing home encouraged this in order to control my mother’s behaviors. Second, they made minimal contact with my mother outside of approving her veritable cornucopia of pharmaceuticals on a weekly basis. Finally, when my mother did pass, the call I received was as follows: “Um, yeah. The nursing home just called and your mom did pass.” That was it. No empathy. No compassion. No attempt to make sure I was in a suitable place to receive such information. And I’ve heard nothing since. Nothing.

Lindsey Bonifazi

Dec 2022

via Google

I do not believe Above and Beyond is what it use to be. The nurses seemed short on time and supplies. The people we interacted with seemed like they wanted to care but did not have the time. We needed special supplies for my father and when we asked, we were made to feel as if we were asking too much. The once a week visits from the nurse were not enough. When we told the staff about the rapid deterioration of my father's condition it was met with a shrug. We switched to Mercy Hospice and experienced the dignity and respect my father and family deserved and the help we desperately needed.

Caren Sperfslage

Jun 2021

via Google

Above & Beyond has offered the upmost in professional and compassionate services for my Mother. I could not have asked for a better home health service, and now hospice care. In time of need, uncertainty and sickness, they do exactly what they say… they go Above & Beyond, not only for the patient but they have always offered me a shoulder to cry on, a word of encouragement and they are always available to me 24/7. And a special shout out to my team in Monticello, Iowa, thanks for all you do! Love you all!

george lockwood

Nov 2018

via Google

The care of our family member by the staff of Above & Beyond is truly heartwarming and sincere in every regard. I came here from Virginia to assist with the care of my mother and I have never seen or experienced such unequaled professionalism and superior expertise by a health care staff! Never ever did I expect such excellence after seeing considerably less from where I live. Every team member from Above & Beyond was polite, considerate, knowledgeable, dependable, enthusiastic, and caring in the highest nature. They listened to the patient and to the family and stayed in constant communications regarding the care of our loved one. Our mother was always excited and happiest when JC, Connie, Linze, and Jennifer cared for her needs. I am deeply grateful for having your team assist us and for having such an amazing health care organization like Above & Beyond that we could count on! Thank you simply isn’t fitting enough for how you execute your outstanding health care programs. Special thanks to Meghan for helping us bridge the gap from home health care to hospice to Nursing home. Ted Lockwood

Katie Burns-Lesher

Jul 2018

via Google

The people we have met at Above and Beyond regarding our Mother entering Hospice have been great. They are very knowledgeable and respectful. This is all new to our family so hearing about the care she will receive is very positive. We even had some laughs regarding the one liners our Mother has said to the nurse and social worker. Katie

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Medicare Quality of Care

Above & Beyond Home Health and Hospice is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

203 completed patient surveys, 35% response rate.

Hospital outcomes

  • Discharged to the community97%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations90%US 61%

Service area

Above & Beyond Home Health and Hospice reports serving 68 ZIP codes, including Cedar Rapids, Dubuque, Anamosa, Baldwin, Bellevue, Bernard, Cascade, Center Junction, Center Point, Central City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167299. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Above & Beyond Home Health and Hospice offer?

Above & Beyond Home Health and Hospice offers Home Health.

Where is Above & Beyond Home Health and Hospice located?

Above & Beyond Home Health and Hospice is located at 417 E 1st St in Monticello, Iowa.

What do families say about Above & Beyond Home Health and Hospice?

Reviews for Above & Beyond Home Health and Hospice are sharply divided: several families describe deeply compassionate, professional care during hospice transitions, while other families report understaffing, inconsistent visit frequency, and troubling communication lapses around medication management and end-of-life notifications. The experience seems to vary significantly depending on the specific team assigned to a case.

Does Medicare cover care from Above & Beyond Home Health and Hospice?

Yes. Above & Beyond Home Health and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Above & Beyond Home Health and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Above & Beyond Home Health and Hospice?

Submit the Request Information form on this page to connect with Above & Beyond Home Health and Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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