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Families describe a faith-based continuing care campus in Manchester, Iowa where most reviewers speak warmly of attentive, loving staff who cared for relatives through their final days. One reviewer, however, described care as minimal and inconsistent, particularly for residents with challenging behavioral diagnoses.
AI-generated from reviews and community data.
Good Neighbor Society is a senior living community in Manchester, Iowa offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 16 reviews.
Good Neighbor Home is a Continuing Care Retirement Community located in Manchester, Iowa, offering independent living, assisted living, post-hospital rehabilitation, memory care, and long-term care services all on a single campus.
The community provides 24-hour nursing services and features occupational therapy, physical therapy, and speech therapy to support residents' health and recovery needs.
Situated on the east side of Manchester, Good Neighbor Home integrates multiple levels of care designed to serve residents throughout various stages of their senior living journey without requiring relocation.
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Help Me Choose4.3overall · 16 ratings combined
4.3★ on Google (16)
0 0
Oct 2023
Only the extreme minimum of care. Not to interested in what the individual wants. It's more about what kind of effort the worker might feel like putting out for the day. If a resident has a diagnosis that presents unsavory behaviors beyond their control do not expect anything more than extreme minimum of care. Can't expect anyone to care too much there. Major disappointment.
Jenny Riegle
Feb 2020
my grandma was a beautiful, loving person her entire life. she lived out her last days here, surrounded by love. i remember when i first entered this facility, i immediately felt warmth and positivity. you are all angels, those of you that work here, and I am so thankful that my grandma shirley passed surrounded by such loving, kindhearted, tender caregivers. thank you to the nurses and the doctor for everything that you provided.
Nancy Bachman
May 2018
I am so pleased with the care that you give Dad! I especially love to hear that Sherry Davis, and others, sing to him and he responds sometimes by singing with them. You Are My Sunshine and My Darling Clementine seem to be favorites. As I sit with him, I hear the CNA's/Nurses interacting with others down the hall with a smile in their voices. It takes a special person to do the job they do and The Good Neighbor Home employs the best.
Connie Sjostrom
Apr 2018
Our mother was a resident here starting at the Meadows and eventually The Good Neighbor Home and finally at Marietta's. I don't have the exact dates handy but I believe it spanned 5+ years. Her final week was in Hospice Care there, and we feel so blessed to have had that extra special touch that comes with being surrounded by people that knew her and had cared for her. Each transition was fairly smooth. A faith based care facility is so important to us. It will always be my #1 "go to" for care.
Alaina Lynch
Aug 2017
Dedicated care-giving team is devoted to residents and coworkers. Individualized service plans available at each level of care (independent living, assisted living, skilled nursing, memory care, long term care) provides the best quality of life for each resident. Skilled nursing program offers rehab to home therapies to aid recovery after injury, stroke, surgery, or medical decline. Providing incomparable retirement services for our community.
5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024
Have proper openings in smoke barrier doors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 2, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Good Neighbor Society offers Independent Living and Skilled Nursing / Long Term Care.
Good Neighbor Society is located at 105 Mccarren Drive in Manchester, Iowa.
Families describe a faith-based continuing care campus in Manchester, Iowa where most reviewers speak warmly of attentive, loving staff who cared for relatives through their final days. One reviewer, however, described care as minimal and inconsistent, particularly for residents with challenging behavioral diagnoses.
Good Neighbor Society had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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