3.9(11 ratings)· Tucson average: 4.2
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Home Health Compare
A-Z Home Care Options is a home health agency serving Tucson, Arizona offering Home Health. Families rate it 3.9 out of 5 across 11 reviews.
A-Z Home Care Options is a Medicare-certified home health agency serving Tucson, AZ and has been Medicare certified since 2002.
Medicare rates the quality of patient care at A-Z Home Care Options 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose3.9overall · 11 ratings combined
3.9★ on Google (11)
WOAT Madera VIllage
Nov 2025
I had a wonderful experience with AZ Home Care Options! I spoke with Raeann, who was incredibly kind, welcoming, and professional. She took the time to listen and answer all of my questions, making the whole process easy and stress-free. It’s clear that the team genuinely cares about their clients and their wellbeing. I highly recommend AZ Home Care Options to anyone looking for compassionate, reliable, and attentive home care services!
Samantha Nocera
Feb 2022
Abysmal service. Not only was their worker constantly on the phone, I was also poorly treated by management. The worker refused to do any care for the floors whatsoever—was not even willing to just mop the water off the floor from when I showered. (Obviously, that is a slip hazard... ) On top of everything else, I was threatened with having Adult Protective Services called on me because I have a senile 17 year old cat that misses the box. Would be a simple matter of 'Hey, she missed again' and me getting a dustpan. They are so bad that I put a complaint in through the VA, and I hope they lose their contract. Avoid!!
Kels Johnson
Oct 2020
Beware!! This company puts their workers over their clients. Had things missing due to worker's negligence and nothing was done! Their communication is HORRIBLE! They rather text clients when there's issue instead of calling.... Half of the worker's they sent had no uniforms or supplies (gloves). I even called the the head supervisor in Phoenix when i had issues here in Tucson location, but never followed up! THIS PLACE IS A JOKE! I've had my share of bad home care companies and this one is by far the worst! They will send anyone to your house! I moved here from Missouri and this company is not a good look for Az homecare services! Thanks to my caseworker I've found a much better company with a good worker. The stress and depression they caused me was very hard. Took me 2 weeks to find a worker.... Dani needs to be demoted... She sweet and nice when things are good, but when things go south, she doesn't know how to de-escalate a situation the correct way. YOU CALL THE CLIENT! NOT TEXT! But she'll call worker tho..Smh AGAIN. THIS PLACE IS A JOKE!!
Davina Serrato
Oct 2020
Unprofessional management, lack of communication and wouldn’t recommend for your loved ones.
Dj Smeltzer
Feb 2017
Staff is so caring and helpful
A-Z Home Care Options is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
What patients say
17 completed patient surveys, 18% response rate.
How patients did
Service area
A-Z Home Care Options reports serving 25 ZIP codes, including Tucson, Green Valley, Sahuarita. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037810. National figures are the average across all certified agencies.
A-Z Home Care Options offers Home Health.
A-Z Home Care Options has not published its pricing. For context, communities in Tucson that publish rates start around $3,300 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
A-Z Home Care Options is located at 3906 West Ina Road, Suite 200 in Tucson, Arizona.
A-Z Home Care Options carries a 3.9 out of 5 rating from 11 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. A-Z Home Care Options is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact A-Z Home Care Options directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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