MyLivingChoice

A Plus Home Care

4318 W Forest Home Ave #1

3.3(12 ratings)· Milwaukee average: 3.8

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

A Plus Home Care is an in-home care agency in Milwaukee with a mixed reputation among families. Some reviewers praise the staff's warmth and responsiveness, while others describe serious problems with communication, professionalism, and payroll handling.

What reviewers praise

  • Some reviewers say staff are caring and respectful
  • Responsive to phone calls and questions, per one reviewer
  • Praised for listening to client needs

What reviewers flag

  • Several reviewers describe staff as rude or unprofessional
  • Multiple complaints about one staff member's conduct
  • Reports of unanswered voicemails to management
  • One caregiver reported unresolved payroll and payment issues

AI-generated from reviews and community data.

A Plus Home Care is a home care agency serving Milwaukee, Wisconsin offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.3 out of 5 across 12 reviews.

About A Plus Home Care

A Plus Home Care is an at-home care agency serving clients in Milwaukee, Wisconsin.

Reviewers gave mixed feedback about their experience. Some praised the agency for attentive care and responsive communication, with one noting they "can call and ask questions and get the answers that I need with no problems." Others reported significant concerns about professionalism and responsiveness, citing difficulty reaching staff, unaddressed voicemails, and problematic interactions with office personnel. Communication and management practices appear inconsistent across reviewers' accounts.

The agency holds a 3.3 of 5 rating based on 12 reviews.

Types of Care at A Plus Home Care

At-Home Care

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Reviews of A Plus Home Care

3.3overall · 12 ratings combined

3.3★ on Google (12)

Tanjala Cunningham

Apr 2026

via Google ↗ · Report

This company is unprofessional.the lady that works there her name is Kelly she don't know how to to people if you try to correct her she get mad in try to make a seeing. She treated me so bad where I was devastated.i only got pay one time it wasn't the full amount if you make a mistake she want bother to help you fix it basically she want evening pay you for it.she in charge of there payroll.she literally just told me if the person i was caring for don't sign my time sheet I want get pay I evening asked can I speak to someone other than you she told me know I not giving you the number she a big lair I work for nothing not even getting paid for it.she don't care about the people that need pcw them people need the help

Jada

Jan 2025

via Google ↗ · Report

The staff at this facility is consistently rude and unprofessional. They rarely provide answers and seem disinclined to address questions or concerns. I have left at least three voicemails for the office manager but have not received a response. It's disappointing that an organization like this is so unreliable and unhelpful. Although they claim to prioritize support for those in need, their actions suggest otherwise. This agency is meant to coordinate care for vulnerable populations in our society, yet they seem indifferent to their well-being. I would not recommend their services.

Alexis Hamilton

Dec 2024

via Google ↗ · Report

Kelly is really unprofessional and rude if any one know how to get in touch with the owner please report to this post she treat clients and staff horrible I recorded her several times I just ask her questions about my mom health she get confrontational..this is not the field for her she has no compassion for human health I want her boss to hear these conversations

Shannon Frazier

May 2020

via Google ↗ · Report

Great place..friendly people that understands you listen to your needs and take good care of me with the up most respect..i have been with a few places but this is the best one...

Caronda Hunt

May 2020

via Google ↗ · Report

I love this place they take good care of their clients. I can call and ask questions and get the answers that I need with no problems.

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Frequently Asked Questions

What types of care does A Plus Home Care offer?

A Plus Home Care offers At-Home Care.

Where is A Plus Home Care located?

A Plus Home Care is located at 4318 W Forest Home Ave #1 in Milwaukee, Wisconsin.

What do families say about A Plus Home Care?

A Plus Home Care carries a 3.3 out of 5 rating from 12 Google reviews. A Plus Home Care is an in-home care agency in Milwaukee with a mixed reputation among families. Some reviewers praise the staff's warmth and responsiveness, while others describe serious problems with communication, professionalism, and payroll handling. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit A Plus Home Care?

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