MyLivingChoice

A Plus Healthcare at Home

3125 Executive Pkwy Ste 320

4.9(201 ratings)· Lehi average: 4.5

A Plus Healthcare at Home, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2001
Care model
Interdisciplinary hospice team including chaplains and social workers
Service continuity
Same nurse cared for multiple family members over years

What Families Think

A Plus Healthcare at Home is a home health and hospice agency in Lehi, Utah, with a strong 4.9 rating across 201 Google reviews. Families consistently praise the compassion and clinical skill of individual nurses, CNAs, social workers, and chaplains involved in end-of-life and complex medical care.

The Good

  • Nurses praised for skill and genuine compassion
  • Continuity of care across multiple family members served
  • Strong sterile technique and clinical attentiveness noted
  • Social workers and chaplains offered emotional support
  • High overall satisfaction across 201 Google reviews

AI-generated from reviews and community data.

A Plus Healthcare at Home is a senior living community in Lehi, Utah offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 201 reviews.

About A Plus Healthcare at Home

A Plus Healthcare at Home is a home health and hospice provider serving Lehi, Utah. The organization offers both ongoing home health care and end-of-life hospice services, bringing skilled nursing and support directly to patients' homes.

Families consistently praise the clinical competence and emotional presence of A Plus staff. Across reviews, specific nurses, CNAs, and care coordinators, including Monica, Kelsey, Desiree, Shyann, Pedro, and others, are mentioned by name for combining medical expertise with genuine compassion. One family noted continuity of care across multiple family members, describing how a nurse's ongoing presence meant everything during their most difficult moments. Families also highlight the team approach: physicians taking time to listen, chaplains offering spiritual support, social workers and medication coordinators ensuring nothing falls through the cracks, and aides who go beyond basic tasks to ensure comfort and dignity.

The service appears particularly valued by families navigating serious illness and loss. Multiple reviews describe A Plus as the choice they returned to after previous positive experiences, and several mention being referred through University of Utah's ALS clinic and other medical systems. With a 4.9/5 rating across 201 reviews, the community demonstrates sustained trust from families during vulnerable times.

Types of Care at A Plus Healthcare at Home

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services

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Reviews of A Plus Healthcare at Home

4.9overall · 201 ratings combined

4.9★ on Google (201)

Christine Siddall

Jun 2026

via Google ↗

The ALS clinic at University of Utah referred Don to A-PLUS Hospice. They took care of us and I couldn’t have done it without their caring assistance. Shyann and Pedro are the best CNA’s, making sure Don had all the care and equipment he needed. Katrina RN made sure Don never ran out of medications; Dr. Holland sat down with us, very personable. Chaplain Kelly offered great support, and the SW Liz made sure we had revocation form on our vacation in case we needed it. Chaplain Cristi and SW Annette showed their support at Don’s service even after they were let go. Latisha SW after care provided me with important information and guidance to make sure Don’s identity would be protected. My husband was taken too soon. Thank you for all of your assistance!

Brian Whiting

Apr 2026

via Google ↗

When our family needed hospice care for our mom, we didn't hesitate to call A Plus. They had cared for our dad a couple of years earlier and the experience was one we never forgot. This time was no different. Nurse Desiree cared for both of our parents, and there are no words adequate to describe what that continuity meant to our family. She brought not just skill and professionalism, but genuine warmth and compassion. Even though our mom was only on hospice for two and a half days, Desiree and the A Plus team made sure she was comfortable and dignified, and that we felt supported every step of the way.

Loreen Cleveland

Mar 2026

via Google ↗

A Plus Hospice had provided care for my mother for 6 months and everyone was amazing. Everyone that was there for my mother were kind, compassionate, caring and an absolute pleasure to work with. Sheila my mothers aid went above and beyond everyday to ensure my mother was comfortable. Annette always kept me informed and always made me feel cared for and Kelsey was amazing, she is genuinely one of the kindest and best nurses I have worked with. Thank you for taking such good care of my mother, I could not have had a better team.

Samantha Washburn

Mar 2026

via Google ↗

I have a complex medical history and have spent years in and out of hospitals. I’ve had thousands of nurses care for me throughout my life. I do not say this lightly: Monica is one of the absolute best nurses I have ever had. She came to my home after what has truly been the worst week of my life — surgery, hospitalization, profound grief, physical depletion, and days that felt traumatizing and tear-soaked. I was severely dehydrated and emotionally exhausted. My veins are extremely difficult due to repeated hospitalizations, and it took many attempts to successfully place an IV. Despite the difficulty, Monica never showed frustration. She remained calm, patient, and incredibly skilled through every attempt. Even when my Doberman accidentally bumped the freshly placed IV out after she had worked so hard to get it in, she responded with grace and kindness. Not once did she make me feel like a burden. What deeply impressed me was her meticulous sterile technique. I am immunocompromised, and she was exceptionally careful. If she touched her phone, she removed her gloves immediately, sanitized her hands thoroughly, and put on a fresh pair before continuing. Every step was deliberate and precise. I have never experienced a nurse so rigorously committed to sterile procedure. It reflected her professionalism, her discipline, and her genuine dedication to patient safety. Watching her work made me feel completely at ease — safe, protected, and truly cared for. But beyond her clinical excellence, what made this experience unforgettable was her heart. This week has been filled with tears and trauma. I have barely smiled. Monica walked into my home and somehow, gently, naturally, made me laugh. She brought warmth, light conversation, and a sense of calm into a space that had felt heavy and dark. We shared stories, laughed together, and she treated me not just as a patient, but as a friend. She was wonderful with my dog and even shared photos of her own rescue pup, which brought another moment of joy. I felt cared for. I felt seen. I felt safe. I felt loved. It genuinely felt as though she was sent at exactly the right moment — a reminder that better days are coming and that I will survive this. She delivered far more than hydration. She brought comfort, laughter, kindness, and hope into one of the most devastating weeks of my life. Monica is a rare combination of exceptional skill and extraordinary compassion. She is a gift to her patients, and I will never forget the light she brought into my home when I needed it most.

Linzy Davis

Feb 2026

via Google ↗

Kelsey Hallett at A Plus Home Health is nothing short of extraordinary. Her compassion, professionalism, and unwavering dedication set her apart. She provides care with such patience, kindness, and respect that it immediately puts both patients and families at ease. Kelsey goes above and beyond in ways that cannot be taught she truly cares from the heart. During times when trust and comfort matter most, her presence brings reassurance and peace of mind. We are deeply grateful for the care she provides and highly recommend her to anyone seeking exceptional home health care.

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Medicare Quality of Care

A Plus Healthcare at Home is a Medicare-certified home health agency (certified since 2001). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency77%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety74%US 82%

152 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around85%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly93%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

A Plus Healthcare at Home reports serving 86 ZIP codes, including Salt Lake City, Ogden, Orem, Provo, Sandy, West Jordan, West Valley City, Layton, Park City, South Jordan and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467200. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does A Plus Healthcare at Home offer?

A Plus Healthcare at Home offers Home Health and Skilled Nursing / Long Term Care.

Where is A Plus Healthcare at Home located?

A Plus Healthcare at Home is located at 3125 Executive Pkwy Ste 320 in Lehi, Utah.

What do families say about A Plus Healthcare at Home?

A Plus Healthcare at Home is a home health and hospice agency in Lehi, Utah, with a strong 4.9 rating across 201 Google reviews. Families consistently praise the compassion and clinical skill of individual nurses, CNAs, social workers, and chaplains involved in end-of-life and complex medical care.

Does Medicare cover care from A Plus Healthcare at Home?

Yes. A Plus Healthcare at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use A Plus Healthcare at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit A Plus Healthcare at Home?

Submit the Request Information form on this page, or contact A Plus Healthcare at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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