Chris L
Feb 2026
My husband is a patient/client at Biltmore Assisted Living facility and I am very pleased with the quality of care that he has received while a resident. My husband suffers from dementia. The director of the facility, Traci Victor, has given me access to her phone number, and the communication is great. She prefers communication via texting, as it allows for faster response time. The facility is on the smaller side, with 10 residents calling the property home. However, because of the smaller patient size, it allows for a more favorable patient to staff ratio. The kitchen is an open concept adjacent to the main game/TV room. The food is prepared daily, and is high-quality and nutritious. The portions may appear small, but the residents are mostly elderly, and that fits with their lifestyle. My husband has his own private room with an accompanying bathroom (consisting of a toilet and sink) attached. The shower is across the hall, which is appropriate for safety and assistance. There is a very nice “sun room” facing a large back yard. I have seen residents enjoying said room, and meals are done with socialization with other residents. My husband prefers his meals to be served on the couch in front of the main TV using a table with wheels. Medications are coordinated and dispensed. I feel blessed to have Dr. Talisa Adkinson, MD, reviewing his needs monthly. She is truly a saint and spent at least thirty minutes interviewing him. Her office staff is also exemplary. If I need to call, someone will pick up, which is convenient for me, as I reside out of state. Dr. Adkinson will either respond herself, or direct staff of her intentions. Doctor is the physician for most of the other residents. Holidays are festive, and Traci has the facility decorated to reflect the season. Traci has given special interest to my husband during Christmas and his birthday. He is a fan of the San Francisco Giants baseball team, and she was thoughtful enough to gift him a hat of said franchise for his birthday. He has spoken of this gift frequently, and it gives him much comfort and pleasure. This is of much amazement on my part due to his dementia and short term memory loss. I highly recommend Biltmore Assisted Living for loved ones who are experiencing issues with memory loss and cognitive decline. The facility is a thorough, safe and a clean environment. They have performed a difficult job to a high standard.
