3.3(58 ratings)· Yadkinville average: 3.1
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Willowbrook Rehabilitation And Care are sharply divided: several families praise clean rooms, attentive staff, and good rehab therapy after hospital stays, while others report serious concerns about care quality, including one allegation of a resident being denied adequate food. With a 3.3 rating from 58 reviews, experiences appear to vary significantly.
AI-generated from reviews and community data.
Willowbrook Rehabilitation And Care is a senior living community in Yadkinville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 58 reviews.
Willowbrook Rehabilitation and Care is a skilled nursing and long-term care community in Yadkinville, North Carolina, licensed for up to 76 residents. All beds are certified for Medicare and Medicaid. The facility offers 24-hour staffing, on-site nursing, medication management, housekeeping, and dietary accommodations, along with social activities, day trips, and gathering spaces.
The facility holds a 4 of 5 overall rating from CMS. Reviews are mixed. Several reviewers praised the cleanliness of the facility, friendliness of staff, and quality of activities and meals. One reviewer noted the staff was "friendly, respectful, and attentive" during a family member's short-term recovery stay. However, other reviewers reported concerns about care quality and food service, and raised questions about the reliability of online ratings.
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Help Me Choose3.3overall · 58 ratings combined
3.3★ on Google (58)
Wendi
May 2026
𝗜 𝗵𝗮𝗱 𝗮 𝗳𝗿𝗶𝗲𝗻𝗱 𝗵𝗲𝗿𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗲 𝘁𝗼 𝗳𝗶𝗻𝗱 𝗼𝘂𝘁 𝘀𝗵𝗲 𝘄𝗮𝘀 𝗯𝗲𝗶𝗻𝗴 𝗱𝗲𝗻𝗶𝗲𝗱 𝗳𝗼𝗼𝗱. 𝗪𝗲.𝗵𝗮𝗱 𝗮𝘁𝘁𝗲𝗻𝗱𝗲𝗱 𝗮 𝗰𝗼𝗼𝗸 𝗼𝘂𝘁 𝗳𝗼𝗿 𝗝𝘂𝗹𝘆 4𝘁𝗵 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗶 𝘄𝗮𝘀 𝘃𝗶𝘀𝗶𝘁𝗶𝗻𝗴 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗽𝘂𝘁 2 𝗵𝗼𝘁.𝗱𝗼𝗴𝘀 𝗶𝗻 𝗵𝗲𝗿 𝗴𝗼𝘄𝗻 𝗽𝗼𝗰𝗸𝗲𝘁. 𝗛𝗲𝗿.𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝘄𝗮𝘀 𝘀𝗵𝗲 𝘄𝗮𝘀 𝘀𝘁𝗮𝗿𝘃𝗶𝗻𝗴 𝗮𝗻𝗱.𝘄𝗼𝘂𝗹𝗱𝗻𝘁 𝗴𝗲𝘁 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲 𝘁𝗼 𝗲𝗮𝘁. 𝗔𝗻𝗱 𝘀𝗶𝗻𝗰𝗲.𝘁𝗵𝗶𝘀 𝗵𝗮𝗽𝗽𝗲𝗻 𝗺𝘆 𝗮𝘂𝗻𝘁 𝘄𝗮𝘀 𝗱𝗲𝗽𝗿𝗶𝘃𝗲𝗱 𝗲𝗮𝘁 𝗼𝗿 𝗱𝗿𝗶𝗻𝗸 𝗮𝗻𝗱.𝗱𝗶𝗲𝗱 𝗳𝗲𝗼𝗺 𝘀𝘁𝗮𝗿𝘃𝗮𝘁𝗶𝗼𝗻. 𝗣𝗹𝗲𝗮𝘀𝗲 𝘁𝗵𝗶𝗻𝗸 𝘁𝘄𝗶𝗰𝗲.𝗯𝗲𝗳𝗼𝗿𝗲 𝗹𝗹𝗲𝗮𝘃𝗶𝗻𝗴.𝘆𝗼𝘂𝗿 𝗽𝗮𝗿𝗲𝗻𝘁𝗮 𝗵𝗲𝗿𝗲.
Keley Siox
May 2026
My grandma was put here after a hospital stay, and Willowbrook has been nothing but the best! The care has been excellent. The facility and rooms are very clean. The food is always great. The administrator and management team is very helpful and kind. All of the staff I have met are very friendly and informative. The activities they have for their residents are very thought out and nice. I recommend Willowbrook to anyone who is looking for a caring facility!
Karen
May 2026
This is the best facility I found in this area for my mom! The rooms are very clean. The staff at Willowbrook are very friendly! Management is very reassuring, informative, and kind. They have great activities, including outings and social events. This is an excellent place for loved ones!
Brandon Scott
Feb 2026
My father in law spent 3 weeks here after a fall and I visited almost every other day during that time period. I found the entire staff friendly, respectful, and attentive, always willing to answer my questions. The facility was spotless and odorless which was impressive given previous experiences at other facilities. The therapy team worked towards his goal of returning home and communicated with us several times during his stay. Willowbrook Rehab did more than meet the mark, and should we have a need, our family would have no hesitation using their services again.
Angie
Feb 2026
First off - I have to call them out - 5 stars? No. Thats a load of crap. Many of the 5 star reviews are from their own employees. Or from otherwise associated people. Shame on them for inflating their score like this and misleading people. And yes, i can prove what i am saying is true. Why does Google allow this? As for my review - i thought every one was so nice. But nice doesn't equal caring. And now i have to live with the regret of choosing them to care for my mom every day for the rest of my life. I don't even want to give them one star but its the only way I can post.
4 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Aug 22, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Aug 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Willowbrook Rehabilitation And Care offers Skilled Nursing / Long Term Care.
Willowbrook Rehabilitation And Care is located at 333 East Lee Street in Yadkinville, North Carolina.
Willowbrook Rehabilitation And Care carries a 3.3 out of 5 rating from 58 Google reviews. Reviews of Willowbrook Rehabilitation And Care are sharply divided: several families praise clean rooms, attentive staff, and good rehab therapy after hospital stays, while others report serious concerns about care quality, including one allegation of a resident being denied adequate food. With a 3.3 rating from 58 reviews, experiences appear to vary significantly. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Willowbrook Rehabilitation And Care had 4 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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