Arturo
Jun 2026
Had a relative seeking placement and Willowbrook's team was able to swiftly get us transferred over with minimal effort. Extremely friendly staff and accommodating! Highly recommend!!
Willowbrook Post Acute
707 Sw 37th Street
3.8(37 ratings)
1 / 2Quick Facts
- Total units
- 59
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 59
- CMS Staffing Rating
- Four-Star rating for staffing quality
- Room Types
- Private and semi-private rooms available
CMS Care Compare
What Families Think
Willowbrook Post Acute is a skilled nursing and rehabilitation facility in Pendleton, Oregon, with reviewers frequently praising the therapy team and an engaged administrator, alongside a serious, uninvestigated safety complaint. Overall sentiment is mixed, with strong praise for rehab care contrasted by a report of a fatal lapse in communication and treatment.
The Good
- Physical therapy team praised as excellent
- Administrator known by name, engaged with residents
- Social services went above and beyond for a resident
- Smooth, quick transfer process for new admissions
- Four-Star CMS staffing rating
The Bad
- One report of untreated c-diff leading to a resident's death
- One report of family (medical power of attorney) not notified of hospital transfer or status changes
AI-generated from reviews and community data.
About Willowbrook Post Acute
Willowbrook Post Acute is a skilled nursing facility in Pendleton, Oregon, offering 24/7 personalized healthcare services and functional support for patients recovering from illness or injury. The facility features private and semi-private rooms within a state-of-the-art building designed to provide a home-like environment.
The facility's interdisciplinary team develops individualized care plans based on resident preferences and goals to support recovery and rehabilitation. The team includes skilled nursing staff and physical therapy professionals committed to helping patients regain strength and functional abilities. The facility has been recognized by the Centers for Medicaid and Medicare Services as a Four-Star rated facility for staffing.
Willowbrook Post Acute offers a range of amenities and activities designed to support resident comfort and well-being. The facility emphasizes coordination between nursing care and therapeutic services to ensure residents can focus on their rehabilitation and recovery while transitioning from hospital to home.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 37 ratings combined
3.8★ on Google (37)
Roger Shipley
May 2026
Across the board the best treatment I have ever had. From the care staff, therapy department they were great! Social services went above and beyond to help me with so many things I needed. This place is the best place I have ever been in!
Mikki Andrist
Apr 2026
If I could give 0 stars Iwould. My mother in law was recently at Willowbrook recovering from pneumonia. She developed c-diff symptoms 3 weeks ago and we were not informed and they did NOTHING. This last weekend we were packing her apartment to move her closer to us. They sent her to the hospital “at her request “ and didn’t even notify us as we are her medical power of attorney. When we called to check on her! they stated she was sleeping. Which was a lie! Sunday her neighbor came and got us, she had been sent to a hospital in Washington! Still no notification from the facility. My sweet mother in law passed away from sepsis from untreated c-diff. Willowbrook is a horrible place. Please don’t send you loved ones here!!!
Cory Williamson
Feb 2026
I visited Willowbrook a few months ago with my family. The facility looked similar to other care facilities I've visited over the years, however, I witnessed the facility administrator interacting with several staff and residents during my visit. He impressed me with his professionalism and genuine interest in their questions and stories. Staff and residents often find themselves in stressful or uncomfortable situations in these types of facilities, so I found it refreshing that the administrator was out and about engaging with them. I heard him call several people by name, including residents, so it's clear that he knows them.
Madeline
Feb 2026
Caring administration across the board. The administrator listens and wants to help in any way. The physical therapy department head is also phenomenal. I also really appreciate all of the thoughtful activities planned weekly.
Frequently Asked Questions
What types of care does Willowbrook Post Acute offer?
Willowbrook Post Acute offers Skilled Nursing / Long Term Care.
Where is Willowbrook Post Acute located?
Willowbrook Post Acute is located at 707 Sw 37th Street in Pendleton, Oregon.
What do families say about Willowbrook Post Acute?
Willowbrook Post Acute is a skilled nursing and rehabilitation facility in Pendleton, Oregon, with reviewers frequently praising the therapy team and an engaged administrator, alongside a serious, uninvestigated safety complaint. Overall sentiment is mixed, with strong praise for rehab care contrasted by a report of a fatal lapse in communication and treatment.
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