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Wichita Home Health Service

4245 Kemp Blvd #420

4.4(88 ratings)· Wichita Falls average: 4.5

Wichita Home Health Service, photo 11 / 4

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1969
Therapy services
Provides in-home physical therapy visits

What Families Think

Families and clients describe Wichita Home Health Service as compassionate, patient, and attentive, with several reviewers singling out specific nurses and therapists by name for going above and beyond. One reviewer noted a negative experience with a different, less attentive staff member, but overall sentiment is strongly positive.

The Good

  • Nurses described as patient, kind, unhurried
  • Physical therapist praised for careful, effective exercise guidance
  • Staff treated like family by multiple reviewers
  • Consistently described as compassionate and professional

The Bad

  • One report of a rushed, careless nurse who spilled waste on the floor

AI-generated from reviews and community data.

Wichita Home Health Service is a home health agency serving Wichita Falls, Texas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 88 reviews.

About Wichita Home Health Service

Wichita Home Health Service provides home health and hospice care to patients in Wichita Falls, Texas. The organization delivers nursing, therapy, and end-of-life services in clients' homes, focusing on personalized medical attention alongside emotional support.

Families consistently praise individual staff members for patience and genuine attentiveness. Several reviews highlight nurses who take time to listen to concerns and address requests without rushing; one family noted their nurse "never seems like she's in a rush and she really helps me out." Physical therapists are commended for balancing appropriate challenge with sensitivity to patient capacity. Families describe the overall atmosphere as compassionate and professional, with staff treating patients as whole people rather than cases to process.

The service holds a 4.4 out of 5 rating across 88 Google reviews, reflecting strong family satisfaction. Feedback is notably consistent: families express deep gratitude for both the clinical competence and the personal kindness shown during vulnerable periods of care.

Types of Care at Wichita Home Health Service

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Wichita Home Health Service

4.4overall · 88 ratings combined

4.4★ on Google (88)

Linda Gullette

Jun 2026

via Google

Michael has been a great physical therapist. He makes sure I do my exercises correctly, as he says "quality over quantity". He knows when to push a little more and when to back off. Thanks for all you help Michael.

Lee Walden

May 2026

via Google

Wichita Home Health Services took fantastic care of my pawpaw, and our family is so grateful for the compassion and patience they showed him. Everyone was incredibly kind, caring and considerate throughout is care. A special thank you to Valerie, who was endlessly patient with him and always took the time to listen to every concern - medical or otherwise. He truly valued and respected her opinion and expertise.

Jessica Walden

May 2026

via Google

We could not be more grateful for the care that Wichita Home Health Services has provided for my grandmother. The staff takes the time to truly listen to her concerns, not only as healthcare professionals, but as compassionate people who genuinely care about her well-being. Their dedication, kindness, and unwavering support are unmatched. The team at Wichita Home Health has become more than caregivers to our family — they have become family themselves.

rachel humphrey

Apr 2026

via Google

My Nurse Valerie is the best. She’s very patient and kind and she takes her time. She never seems like she’s in a rush and she really helps me out. I had another nurse and she was pretty much rushing to get out of here. She didn’t really want to help out with anything, and when I asked her to empty out my portable commode, she spilled pee on my floor. But Valerie needs a raise and I would like to only have Valerie come to see me.

Carla Sears

Apr 2026

via Google

I have used Wichita Home Health on numerous occasions and couldn't be happier with the staff and services they have provided me with. They always go above and beyond in the care and concern they have shown to me. They are very professional and I have been truly blessed to have been cared for by each one of them.

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Medicare Quality of Care

Wichita Home Health Service is a Medicare-certified home health agency (certified since 1969). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency88%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

128 completed patient surveys, 41% response rate.

Hospital outcomes

  • Discharged to the community64%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly93%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Wichita Home Health Service reports serving 26 ZIP codes, including Wichita Falls, Archer City, Bellevue, Bowie, Burkburnett, Byers, Electra, Graford, Graham, Henrietta and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 457047. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Wichita Home Health Service offer?

Wichita Home Health Service offers Home Health.

Where is Wichita Home Health Service located?

Wichita Home Health Service is located at 4245 Kemp Blvd #420 in Wichita Falls, Texas.

What do families say about Wichita Home Health Service?

Families and clients describe Wichita Home Health Service as compassionate, patient, and attentive, with several reviewers singling out specific nurses and therapists by name for going above and beyond. One reviewer noted a negative experience with a different, less attentive staff member, but overall sentiment is strongly positive.

Does Medicare cover care from Wichita Home Health Service?

Yes. Wichita Home Health Service is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Wichita Home Health Service?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Wichita Home Health Service?

Submit the Request Information form on this page to connect with Wichita Home Health Service and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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