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Westlake Nursing And Rehab Center

440 Phippen Waiters Road

2.7(24 ratings)

Westlake Nursing And Rehab Center, photo 11 / 2

Quick Facts

Total units
88
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
88
Licensed capacity
Licensed for up to 88 residents

What Families Think

Reviews for Westlake Nursing And Rehab Center are sharply mixed, with a 2.7 rating from 24 Google reviews. While physical therapy services and a couple of individual staff members are praised, multiple reviewers describe serious concerns about care quality, staff attitude, and facility management.

The Good

  • Physical therapy staff praised as excellent
  • Individual staff members singled out for going above and beyond
  • Helped patients feel seen and heard, per one reviewer

The Bad

  • Multiple reports of rude or uncaring staff
  • One report of a scabies infestation and inadequate attention to residents
  • One report of a patient left on the floor for hours, ignored by staff
  • Multiple reviewers allege prolonged stays to maximize insurance billing

AI-generated from reviews and community data.

Westlake Nursing And Rehab Center is a senior living community in Dania Beach, Florida offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.7 out of 5 across 24 reviews.

About Westlake Nursing And Rehab Center

Westlake Nursing And Rehab Center is a skilled nursing / long term care community in Dania Beach, Florida. The community is licensed for up to 88 residents.

Families rate Westlake Nursing And Rehab Center 2.7 out of 5 based on 24 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Westlake Nursing And Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Westlake Nursing And Rehab Center

2.7overall · 24 ratings combined

2.7★ on Google (24)

Starre McKinnon

Jul 2026

via Google

Yes. Westlake and it's staff are great. Roy and Ed are two excellent employees who multitask on their job. To get it done they go above and beyond to help a patient feel seen and heard! I recommend them both anywhere at any new positions in their lives! SM 💙 💫 💙

Grably Bagger

Mar 2026

via Google

*****DO NOT TAKE YOUR KINSHIP HERE***** THE HEAD OF THE BEAST IS AILEEN SHE SITS IN HER OFFICE ALL DAY MAKING THE RESIDENTS AND EMPLOYEES LIFE MISERABLE!!! If I could give a negative zero I WOULD!!! They have a SCABIES INFESTATION AND THE RESIDENTS ARE NOT BEING ATTENDED TO PROPERLY… some of them have been hospitalized!! The CNA are bland they don’t have a care except for their paycheck hours!! GUYLEEN JOSPH IS THE HEAD NURSE very competent but VERY NON CHALANT AND UNCARING. She only cares how thing look when you in her face… then everything goes back to laxxxy daisy. Not my problem attitude!!!! KYLE HUNTE.. the social worker doesn’t have a clue about social work, speaking to families transfers… anything in his job description.. HE THINKS HE IS A PSYCHOLOGIST working at Miami seaquarium.. just as lost as the dolphins when they are captured. Doesn’t return email, phone calls and doesn’t have a care in the world for patients.. he favorite words are “ YOU WOULD HAVE TO, because it’s usually done by the family”. How the hell do we as a family come in here and listen to crap from these incompetent individuals? I ask myself this all the time. Lastly they will CALL LAW ENFORCEMENT ON THE FAMILY VOICING THEIR CONCERNS——->> but “WILL NOT” call THE AMBULANCE for a patient that is in distress at the request of the concerned family members.. MANY COMPLAINTS HAVE BEEN FILED WITH THE STATE! This man lied on the floor helplessly for hours. We complained and watched staff step over him and say OH HE IS ALRIGHT!

DeShawn Martin

Mar 2026

via Google

This place is awful with customer service, They don’t know how to follow protocol with additional family members. The African lady with broken English shut me down without getting my name or my family member that resides. She told us to call police

Ariel Anderson

Dec 2025

via Google

This Rehab is horrible!!! I'm sure many people who have loved ones can agree. It's worse than jail. West Lake kept my mother here for over a month, just so they can make money with her Insurance policy. The food is garbage and all the nurses are rude. It's terrible how these people take advantage of sick elderly people. Don't believe the fake good reviews.

John

Apr 2025

via Google

I went to the facility for a physical therapy. The physical therapy went well. The physical therapists wer excellent. I was very happy. However, when it was over. They kept telling me. I had to wait to be discharged. They said there was a lot of paperwork to be done. I was there 3 weeks. After my physical therapy ended I kept getting. Run around about paperwork That needed to be done. Was told by numerous people. It does not take that long. I feel like they were milking the insurance company. And I will and I was paying the price by staying here. Not to mention the insurance company. If you're not insane, you will be before You leave. Most of the patients are psychiatric. Don't send anyone here that you love.

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Government Inspection History

3 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 24, 2025Fire Safety StandardHealth Standard11 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

Oct 5, 2023Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

Jun 16, 2022Fire Safety StandardHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2022

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westlake Nursing And Rehab Center offer?

Westlake Nursing And Rehab Center offers Skilled Nursing / Long Term Care.

Where is Westlake Nursing And Rehab Center located?

Westlake Nursing And Rehab Center is located at 440 Phippen Waiters Road in Dania Beach, Florida.

What do families say about Westlake Nursing And Rehab Center?

Reviews for Westlake Nursing And Rehab Center are sharply mixed, with a 2.7 rating from 24 Google reviews. While physical therapy services and a couple of individual staff members are praised, multiple reviewers describe serious concerns about care quality, staff attitude, and facility management.

How did Westlake Nursing And Rehab Center do on recent health and safety inspections?

Westlake Nursing And Rehab Center had 3 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westlake Nursing And Rehab Center?

Submit the Request Information form on this page to connect with Westlake Nursing And Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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