pinkey kilgo
Apr 2026
My sister is in this place. Short staffed…very poor service,,,patient care very poor…

CMS Care Compare
Reviewers describe serious concerns about staffing levels and care quality at West Point Community Living Center, including reports of unanswered medication needs, poor communication from management, and one severe case involving a bed sore and malnutrition. The community's Google rating reflects a small number of reviews, most of which are highly critical.
AI-generated from reviews and community data.
West Point Community Living Center is a senior living community in West Point, Mississippi offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.7 out of 5 across 7 reviews.
West Point Community Living Center is a skilled nursing facility in West Point, Mississippi, dedicated to providing compassionate and personalized care for its residents. The community focuses on reconnecting people to life through individualized service, creating a welcoming and supportive environment that feels like home.
The facility emphasizes redefining the standard of care by developing individualized care plans tailored to each resident's unique needs. Staff members receive specialized training to address the challenges associated with aging, ensuring comfort, care, and support throughout residents' stays.
In addition to clinical and rehabilitation services, West Point Community Living Center maintains a commitment to the well-being and comfort of every resident, with a team dedicated to ensuring personalized attention and quality care.
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Help Me Choose2.7overall · 7 ratings combined
2.7★ on Google (7)
pinkey kilgo
Apr 2026
My sister is in this place. Short staffed…very poor service,,,patient care very poor…
Veronica Lynn
Sep 2023
DO NOT put your loved ones here. My sister was bedridden after 2 strokes there and required feedings. She developed a bed sore on her behind that was so severe that it went to the bone. She was sent to the hospital where I learned her muscles had tightened due to not being fed. Horrible place with non-caring staff.
Michelle Chappell
Apr 2023
Do not put your family member here! They do not take care of the patients . They don’t give their medication like it’s supposed! I had my mother removed from this place and I have reported it!! If I could give it a negative stars I would!! Please this place needs to be shut down!!
Terica
May 2019
Honestly I wonder how is this place still open. No one has answers, cna's are super lazy, the nurse's will not do anything other than pass out medicine lol. Is there a DON or Administrator? I leave all types of messages (dont return phone calls), setup appointments (they don't show up)... please dont choose this place for your loved ones!!! They dont deserve 1 star....
6 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 10, 2025
Respond appropriately to all alleged violations.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
West Point Community Living Center offers Skilled Nursing / Long Term Care.
West Point Community Living Center is located at 2056 N Eshman Avenue in West Point, Mississippi.
Reviewers describe serious concerns about staffing levels and care quality at West Point Community Living Center, including reports of unanswered medication needs, poor communication from management, and one severe case involving a bed sore and malnutrition. The community's Google rating reflects a small number of reviews, most of which are highly critical.
West Point Community Living Center had 6 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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