Kim Hodges
Oct 2025
Waycross Health and Rehab does a great job managing patients needing long term care. Thank you for your commitment to quality.
Waycross Health & Rehabilitation
1910 Dorothy Street3.4(19 ratings)· Waycross average: 4.4
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1 / 5Quick Facts
- Total units
- 92
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Other
- Certified beds
- 92
- Inspections
- View history (15 citations)
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Waycross Health & Rehabilitation are sharply divided: some families praise the staff's compassion and commitment to long-term care quality, while others describe serious lapses in basic care, communication, and infection control. With a 3.4 out of 5 rating from 19 reviews, experiences appear to vary significantly depending on staff and shift.
What reviewers praise
- Staff described as caring and compassionate
- Praised for managing long-term care needs well
- Willing to go out of their way for residents
What reviewers flag
- Multiple reports of neglect, including hygiene and grooming issues
- One report of a resident locked in a room with no known code
- Concerns about staff not responding promptly to medical needs
- One review described poor communication from nursing staff about care updates
AI-generated from reviews and community data.
Waycross Health & Rehabilitation is a senior living community in Waycross, Georgia offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.4 out of 5 across 19 reviews.
About Waycross Health & Rehabilitation
Waycross Health & Rehabilitation is a skilled nursing and long-term care community in Waycross, Georgia, licensed for up to 92 residents. The facility is Medicare and Medicaid certified and operates as a nonprofit organization with a 4-star CMS overall rating.
The community offers 24-hour staffing, on-site nursing care, medication management, an emergency call system, and wheelchair accessibility. Reviewers' experiences vary considerably. Some report attentive, compassionate care and satisfaction with long-term management, while others describe concerns about staffing attention, medication delays, personal hygiene care, and responsiveness to resident needs.
Types of Care at Waycross Health & Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Waycross Health & Rehabilitation
3.4overall · 19 ratings combined
3.4★ on Google (19)
Erika Jones
Aug 2025
My dad was there for about 2 weeks. He stayed in the gown from the hospital for a week. He was out of pain medication for 4 days. He had a doctors appointment to get his staples out went to the appointment they admitted him in the hospital his leg was out of place he had to have another surgery. They called my mom at 12 at night to ask where my dad was. The hospital admitted him. I wanted to talk to my dad’s nurse she came in and didn’t know anything said she had to go read chart. Not the place to put a loved one! One day I was there a patient got locked in rehab room no one knew the code to get her out. They called several people to get code to get patient out.
Abijah I.
Apr 2025
This place is a huge mess! The Top nursing staff in the office Rose, and Lisa I think are two of their names they are never working. Every time I come to visit a resident I love dearly in that place (I won’t name her to keep her safe) they are in the office laughing and having a good time. I once seen them telling the CNA’s what to do then walking off laughing. Going back to the office area to just chill. The residents are always sick and I mean sick with covid, and god knows what else. I’m trying to figure out how they get it when they don’t leave the building!?! My loved one is sick right now with Covid this is why I’m writing this I’m sick of it. Why are the infected residents doors open? Why are workers still at work sick? This place is a damn disgrace KEEP YOUR LOVE ONES AWAY FROM HERE. This place of only a death trap. You don’t want people you care about in here!! You will regret it. I was talking to another residents son who can’t to visit the other day and he said his dad stays sick and he’s about to call state because the nurses aren’t doing their job they only want titles and pay and nothing else. I don’t blame him honestly I think I am too. You’ve been warned! Protect your love ones and go check on them ASAP. Those nurses need to be fired!!
Dianna Walsh
Sep 2022
My mother has been here since 2019, I have always been more than satisfied until now. I find my mother slumped over, her nails long and dirty, her nightgown up around her shoulders, she is forgotten at the end of the hall and I have pictures to prove this. When I talked to the Dire tor, she said I complained about her last room,which was not conducive to my mother's well being and said she was sorry that things weren't to my satisfaction! Not my satisfaction but what my mother deserves. If not for Lakeya who is doing her best to help my mother I would be considering moving her to another facility and if things aren't resolved I still will.
Martha Alexander Lee
Aug 2019
The staff at Waycross Health and Rehab are awesome. They provide excellent care, are caring and compassionate and will go out if their way for their residents. You won’t find a better place to care for your family.
Government Inspection History
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 21, 2026Fire Safety StandardHealth Standard3 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Mar 20, 2025Fire Safety StandardHealth Standard3 citations
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2025
Dec 18, 2022Fire Safety StandardHealth Standard9 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jan 17, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Waycross Health & Rehabilitation offer?
Waycross Health & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Waycross Health & Rehabilitation located?
Waycross Health & Rehabilitation is located at 1910 Dorothy Street in Waycross, Georgia.
What do families say about Waycross Health & Rehabilitation?
Waycross Health & Rehabilitation carries a 3.4 out of 5 rating from 19 Google reviews. Reviews of Waycross Health & Rehabilitation are sharply divided: some families praise the staff's compassion and commitment to long-term care quality, while others describe serious lapses in basic care, communication, and infection control. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Waycross Health & Rehabilitation do on recent health and safety inspections?
Waycross Health & Rehabilitation had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Waycross Health & Rehabilitation?
Submit the Request Information form on this page, or contact Waycross Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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